I have never felt the urge to write a hotel review before (despite hundreds of stays for pleasure and business), but our experience at Le Palais was so tremendously positive that I feel compelled to share it with other travelers.
First, my e-mail exchanges with Tereza (reservations manager) in advance of our trip were informative, courteous and remarkably prompt, notwithstanding the time difference.
Second, upon check in, we were generously upgraded to the Balcony Suite, an absolutely beautiful and huge suite, exceptionally well furnished and appointed in all aspects (including Bulgari bathroom products, heated bathroom floor, and even complimentary mini bar!).
We took advantage of the brand new spa, which was tranquil and refreshing, and my wife and I had a couples massage with two terrific and extremely pleasant masseuses.
The complimentary full breakfast had everything one could ask for--from fresh squeezed juices, to an excellent selection of pastries and breads, to every kind of hot breakfast imaginable. Dinner at the restaurant was nothing short of haute cuisine--flawlessly prepared, highest quality food.
Perhaps more important than all of the above, however, was that the service from everyone we encountered at the hotel (guest relations manager, reception, doormen, concierge, bellmen, waiters, spa, etc.) was absolutely impeccable--surpassing even Four Seasons level, which is no easy task. In fact, on the subject of Four Seasons, we had initially booked to stay at the Four Seasons Prague, and--in part because of reviews on this site--changed our reservation to stay at Le Palais. Having experienced Le Palais, and having popped into the Four Seasons while walking around Prague, we were absolutely thrilled that we selected Le Palais.
In short, our stay there ranks among the two or three best hotel experiences we have ever had, and I would recommend it unreservedly to other travelers.
- Official Description (provided by the hotel):
- Built in 1841, restored from 1888 until 1897, the luxury Le Palais Art Hotel is a striking example of Belle Epoque architecture. The historic ornamental stucco and magnificent wall paintings help to create an unforgettable impression. A special atmosphere can be found in the spacious rooms and suites at our luxury hotel in Prague. The intimate size of le Palais (72 rooms) guarantees a different approach to our guests, a personal, refined approach in every single detail. This attention to the details, the personal touches and guest oriented assistance distils in a uniquely Italian artistic atmosphere. ... more less
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