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“IN HOTEL AMBASSADOR THERE IS THE BEST HOLIDAYS YOU CAN IMAGINE” 5 of 5 bubbles
Review of Hotel Ambassador - Zlata husa

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Hotel Ambassador - Zlata husa
Ranked #321 of 670 Hotels in Prague
Avigliana, Italy
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“IN HOTEL AMBASSADOR THERE IS THE BEST HOLIDAYS YOU CAN IMAGINE”
5 of 5 bubbles Reviewed 11 October 2013

I like very much Hotel Ambassador and I recommended it for everybody.....Itś a luxury and very elegant hotel....All Receptionsts are friendly and professional -in my opinion Tereza is the best- ..All the staff is perfect...Location is fantastic in the centre of Prague, in my opinion the best town in Europe...Restaurant ok..Ihave been from ten years and Iĺl return again certainly

  • Stayed October 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank massimo m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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833 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (88)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Middlesbrough, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed 7 October 2013

An awful experience in this hotel, me and a friend came to eat traditional Czech food,and thought this place would be great as its in a hotel and decent price. We came in and asked if were able to eat at the bar/restaurant, the reception guys said it was fine, I went over to bar/restaurant asking if we can have a seat because that is how I have been brought up to ask for table and not to dive in for a table, isn't that what British places to do anyways? We sat somewhere, the bald chubby man came over and plonked down a snack bar menu, I asked for an actual menu and he just slammed it on the table, HOW VERY RUDE. He took our order and was not pleased, no thank you or any acknowledgement of the food order at all.He did not say Hi or Smile. The waiter had a very bad attitude and gives a real bad impression of the hotel and the country itself, as I felt uncomfortable and not wanted in the restaurant.

The staff need to have some courtesy and manners whilst working in a hotel/leisure business,even if its just a friendly hi, bye, please and thank you's.

The food was ok I guess, but you don't enjoy it when you are not wanted.

  • Stayed October 2013, travelled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Sarah L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Prague hotels

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 1 October 2013

I am asian girl travelling with my friend in our 20's. Been eating down the restaurant, the waiters service is very very terrible! No service what so ever. When taking order was impatient. Looks away like they don't want to serve you. Don't smile, don't say thank you. When calling down the kitchen to order out food, he just slam the order book on the table just like he can't be bother about us. There was rubbish on the floor, just kicked it to the bar side. How disgraceful. Never would come
Back. Came
In for food but treated like I'm
Not welcome. How disappointed. Showing how much service they have, unprofessional.
Already came and sat down so we decided to eat here. But I have regretted it. This is our first Czech cuisine meal. So disappointed to have a service like this along with the cuisine. Very bad!
I recommend people not to eat here. It's your own chose to be treated like this.
Came
In only to
Eat not based on the rooms.

  • Stayed October 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Yee816
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ra'anana, HaMerkaz, Israel
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 1 October 2013

We booked a 5-star hotel.. this is far from a 5=star hotel. It has style and good location, but that's about where the good things end. We checked in at 10am, and got a room that was stinking from cigarettes smoke. We returned to the reception and asked for a non-smoking room, but what we got was an unpolite answer that this was a non-smoking room, and that we would have to wait until 14:00 to get another room. Well it was impossible to stay in the room, so we wondered around in the city for 4 hours as homeless tourists after a night flight... when we returned to the reception, she gave us a room that was looking out to the square and was noisy as hell with broken ventilation so it was impossible to close the window... when we asked to change the room again... they were VERY reluctant about it, but finally we got a quiet and non-smoking room... The beds? ahh, well these were very old materesses that get you back-pains from hell...
There is no way to boil water or make your own coffee, no iron in the room to get your cloths smooth, non of the things you expect from a 5-start hotel are here... no swiming pool, not even a warm big jakooz, or sauna, , nothing, well they have bath jacoosy in the room, no fitness room.. zip, nothing just a plain old stylish hotel of older times...... anyway we got VERY VERY disapointed.

Room Tip: Ask for a non smoking room, and if you want a nice view... you'd have to setle for a noisy room.
See more room tips
  • Stayed October 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Eli M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 27 September 2013

I stay in hotel for two nights hotel is excellent location in Central of the city where the action is I taste the food traditions czech restaurant in the hotel and it was grade service was pretty good too il definitely come back Ivan from Sydney AU

  • Stayed September 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank Skipous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bergen
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 20 September 2013

I have had several vacations at the Ambassador Hotel and every stay has been above expectations. When you visit the Ambassador you will know for sure that this is the place to stay in Prague. Beautifully decorated and spacious rooms, great service and a fantastic spa.
Being located in the centre of Prague with easy access to popular attractions, the Ambassador Hotel is the perfect venue for visiting one of the most beautiful and entertaining European cities.

  • Stayed August 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
8 Thank Anett H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 18 September 2013

Great Location in the heart of Prague...Room was more than adequate and extremely well space planned incorporating everything you could required for your stay. The staff were lovely, very well mannered and very efficient and attentive. The breakfast was fantastic with a great selection on the menu. I will certainly be back...

  • Stayed September 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Ambassador - Zlata husa

Property: Hotel Ambassador - Zlata husa
Address: Vaclavske nam. 5-7, Prague 110 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#7 Casino Hotel in Prague
#45 Spa Hotel in Prague
#223 Luxury Hotel in Prague
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Ambassador - Zlata husa 4*
Number of rooms: 162
Official Description (provided by the hotel):
Art Nuveau Style building - hotel Ambassador - Zlata Husa***** is located in the city center on the pedestrian zone of famous Wenceslas Square boulevard, surrounded by renowned historical and cultural monuments as well as a commercial district, department stores, luxury shops and a large number o private restaurant, cafes and clubs.Tastefully furnished comfortable rooms are all air-conditioned, they have private marble bathrooms with jacuzzi bath and separate shower. All rooms are equipped with minibar, SAT TV, direct dial phone with voice machine, free wi-fi connection, safety deposit box and hairdryer. ... more   less 
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Also Known As:
Hotel Ambassador Zlata Husa
Ambassador Zlata Husa Hotel
Top Hotel Prague
Prague Top Hotel

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