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“Excellent location, great staff service, breakfast out of this world”

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InterContinental Prague
Ranked #96 of 649 Hotels in Prague
Certificate of Excellence
Reviewed 4 March 2013

Spent a night in Intercontinental Prague late January 2013 for business. Got upgraded to junior suite due to Priority Club membership. The staff service was excellent, the best I have witnessed for a while. Rooms need a bit of refurbishing, especially the bathrooms. The breakfast easily beats any Intercontinental breakfast in the Continent, and I have been into few of those!! Location is central, 5-6 minutes walking into the old town square. Reasonably priced EUR125 incl. breakfast, will definitely revisit again.

Room Tip: Ask for a river view room always!!
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  • Stayed: January 2013, travelled on business
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Thank Nicks6760
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petr V, Front Office Manager at InterContinental Prague, responded to this reviewResponded 8 March 2013

Dear Nicks6760
Thank you for your time spending with us and share your overall satisfaction with our property. I am happy to hear about your positive feedbacks especially regarding the staff service as this is one of the most important focuses at InterContinental Prague. I do appreciate your lovely words and will be our utmost pleasure welcoming you back to our hotel in the future.
With kind regards
Petr Vodicka
Front Office Manager

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1,587 - 1,593 of 2,661 reviews

Reviewed 28 February 2013

Three-peat on business to this facility which keeps on surprising me.

This is a 5 start all around hotel in terms of service and location.

Room is of ample size, bathroom is well lit and large. The room I received on the 6th floor had a marvelous view of the river. The white sheet of snow which covered the city was a bonus when I woke up. Breakfast is grand and personalized.

I stayed there for 2 nights and had to leave real early on the second morning. Mr. Jaroslav Putna was manning the front desk when I asked for a 4:45 am taxi. Not only I received a personalized wake up call (in addition to the automatic one), but a "breakfast basket" loaded with fruits, sandwiches and drinks was waiting for me before I boarded the hotel limo to the airport.

Hard to find big hotels with a personalized touch, but the Intercontinental Prague is one such gem.

  • Stayed: February 2013, travelled on business
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1  Thank Nzakay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petr V, Front Office Manager at InterContinental Prague, responded to this reviewResponded 1 March 2013

Dear Nzakay,
I would like to personally thank you for your time spending at Intercontinental Prague and sharing with us your overall satisfaction during your stay. I am honestly more than happy to read all your positive comments especially regarding quality of our breakfast, personalized wake up call and certainly breakfast box upon departure. I really do appreciate your wonderful words about our property and we are already looking forward having you back. Please do not hesitate to contact me or my colleagues directly for any further assistance requested or anything we can do for your during your next time in Prague.
With kind regards
Petr Vodicka
Front Office Manager

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Reviewed 28 February 2013

As a member of the IHG Priority Club Rewards program, booking the room, and check-in and out were all very smooth and easy with a friendly and helpful staff that provided assistance at any time. The location of the hotel is very good as it's a short walk to the Old Town Centre just past many higher end boutiques and shops and still within walking distance to the Charles Bridge leading to Lesser Town and Prague Castle. The room was large, quiet and comfortable, and a visit to the pool and spa after check out with no extra charge allowed us to really relax before dinner at the hotel restaurant Zlata Praha. The breakfast buffet provided a very good variety of items and dinner at Zlata Praha on the 9th floor of the hotel on the last night of our stay did not disappoint. All in all it was a very relaxing stay.

Room Tip: Make sure you are a member of the IHG Priority Club Rewards program prior to booking and book online...
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  • Stayed: February 2013, travelled as a couple
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1  Thank poolymook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petr V, Front Office Manager at InterContinental Prague, responded to this reviewResponded 1 March 2013

Dear poolymook,
I am using this opportunity to thank you for your stay at InterContinental Prague and certainly also for your valuable and positive feedbacks. Our one of the most important focus is provide the best available service and it is my pleasure to read such wonderful words about friendliness of our hotel staff from our loyal Priority Club guest. I do appreciate also your lovely comments about comfortable rooms, health club and spa, excellent variety of items during the breakfast and dinner on our top floor restaurant Zlata Praha. Will be my utmost pleasure to share your overall satisfaction with the rest of my team and will looking forward welcoming you back at our property in the future. Thank you very much
With kind regards
Petr Vodicka
Front Office Manager

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Reviewed 27 February 2013 via mobile

We got an excellent deal on the BA Website and were not disappointed with the first class 5* service. The executive room had a huge comfortable bed with individual feather duvets. The breakfast catered for all tastes. The staff were very helpful and the concierge helped us book excellent seats to the opera. The cherry on the cake was getting a lift to the airport in the hotel mercedes (although we did pay standard taxi cost). The pool and spa were well worth a relaxing visit and the 9th floor restaurant excellent!

1  Thank Eve A
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Petr V, Front Office Manager at InterContinental Prague, responded to this reviewResponded 28 February 2013

Dear Eve A
First and foremost I would like to take this opportunity to thank you for your stay at InterContinental Prague. Your fantastic feedback is the greatest award for entire staff and will be my utmost pleasure to share with them directly. I do appreciate your positive feedback regarding your overall satisfaction especially in terms of our comfortable rooms, quality of breakfast in our new renovated restaurant, health club and spa, top floor restaurant Zlata Praha and the most important thing – very helpful staff. All these information is telling me that all our effort to the most important topic, satisfaction of our hotel guests, brings excellent results.
Thank you very much again for your time spending with us and I am looking forward welcoming you back to our property in the future. Please do not hesitate to contact me or my colleagues for any assistance requested during your next time in Prague.
With kind regards
Petr Vodicka
Front Office Manager

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Reviewed 26 February 2013

Really lovely classic hotel, was going through a facelift when we visited but none of this affected our stay. Our room was nice, classily decorated, not the most spacious IC room but spotless nonetheless. First night we arrived we had dinner in dukes bar and it was absolutely gorgeous, the meal the wine and the service were all terrific, could've had the same meal every night! On our last night we ate in the rooftop terrace restaurant and this was amazing the views of the city over a lovely meal was just amazing and very romantic. Loved this hotel and the city, we'll be back!

  • Stayed: May 2012, travelled as a couple
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Thank Alyson C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petr V, Front Office Manager at InterContinental Prague, responded to this reviewResponded 8 March 2013

Dear Ava C
Thank you very much for your stay at InterContinental Prague along with overall positive feedbacks especially regarding our Duke’s Bar and top floor restaurant Zlata Praha. I will definitely share your lovely experience with my colleagues as these kinds of comments are actually the most valuable awards for all of us. We are looking forward welcoming you back to our property and showing you our new looking building. Please do not hesitate to contact me or my colleagues directly for any assistance requested in the future
With kind regards
Petr Vodicka
Front Office Manager

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Reviewed 23 February 2013

Stayed here in May 2012 - the location was excellent- ideal for high end shopping and only a 5 - 7 minute walk to the old town centre. The rooms are not very big but they were comfortable. free wifi was available in the lobby, i was sometimes able to get a signal from the hotel next door. There's a great restaurant a minute away from the hotel - Bar rock - get a seat at the window when the weather is good - it opens up onto the street. The staff was friendly and helpful. i would stay here again.

  • Stayed: May 2012, travelled with family
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Thank possiblebliss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petr V, Front Office Manager at InterContinental Prague, responded to this reviewResponded 26 February 2013

Dear possiblebliss,
Let me please thank you for your stay at InterContinental Prague in May 2012. It is nice to hear about your satisfaction and the fact that your stay was memorable and enjoyable with the high impact of friendliness of our hotel staff. Actually during the year 2012, mainly after your stay in May, our Breakfast restaurant was completely renovated including our Duke’s Bar and lobby area. Due to a fact that our house has also as of last year completely new façade it would be my pleasure to having a chance welcoming you back to our property in the future to show you personally all these positive differences. Please do not hesitate to contact me directly for any further assistance requested or anything I can for you regarding your next stay in Prague.
With kind regards
Petr Vodicka
Front Office Manager

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Reviewed 23 February 2013

Comparing this to other hotels for a business visit, I give this a 3+ primarily because the location is so ideal. Located on Prague's top commercial street, and a short stroll to the town square or in the other direction to the river, when one gets a break from business, you have Prague at your fingertips. The amenities are average for a business hotel, and the service is fine.

For a tourist, especially a couple, I still strongly recommend The Arcadia Apartments.

Room Tip: I stayed on the lounge level. I was told these rooms are better than others. I found them average fo...
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  • Stayed: February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Anthony-Susan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petr V, Front Office Manager at InterContinental Prague, responded to this reviewResponded 25 February 2013

Dear Anthony-Susan,
First and foremost I would like to thank you for your stay at InterContinental Prague in February 2013. I do appreciate your valuable feedback especially regarding our excellent location in the centre of Prague. Please do not hesitate to contact me or my colleagues directly for any kind of assistance requested or anything we can do for you in the future during your next time in Prague. We are looking forward having chance welcoming you back to InterContinental Prague.
With kind regards
Petr Vodicka
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about InterContinental Prague

Address: Parizska 30, Prague 110 00, Czech Republic
Phone Number:
Region: Czech Republic > Bohemia > Prague > Stare Mesto (Old Town) , Praha 1
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Spa Hotel in Prague
#55 Business Hotel in Prague
#66 Family Hotel in Prague
#86 Luxury Hotel in Prague
#86 Romantic Hotel in Prague
Price Range: £88 - £330 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Prague 5*
Number of rooms: 372
Official Description (provided by the hotel):
Presiding regally above the hilly banks of the Vltava River, the InterContinental Prague is the landmark choice of Prague hotels, providing a sophisticated setting for all types of travel. Experience the City from its premier location - in the heart of the Prague’s historic Old Town. Magnificent accommodations provide the perfect base from which to explore the shops, restaurants, and architectural treasures that give the region its distinctive character. ... more   less 
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Also Known As:
Intercontinental Praha Hotel Prague
Intercontinental Hotel Prague
Intercontinental Hotel Praha

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