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“Not Impressed by the Hotel Taxi / Doorman”

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Prague Marriott Hotel
Ranked #94 of 670 Hotels in Prague
Certificate of Excellence
Henley-in-Arden, United Kingdom
Level Contributor
114 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Not Impressed by the Hotel Taxi / Doorman”
2 of 5 bubbles Reviewed 9 January 2014

Hotel is well placed and good reception / executive lounge if you have a gold card. Reception staff where helpful and efficient Did not have any meals here.

The room was standard Marriott type room which is fine however my bathroom had black mold growing out the tile grout and the bath was so small I could only sit in it with my knees bent.

What I was really not impressed with was when I walked out the doorman intercepted me and asked if I wanted a taxi and then placed me in the waiting Hotel taxi which I later discovered on my trip back to the hotel charged over 3+ times the going rate. The next day I said did not want to use the hotel taxi as it was so overpriced at which point he was not wanting to help me in any way and generally more than a bit rude. I know other hotels do this shoddy trick but never experienced by Marriott before so is not the experience I would expect from a Marriott brand hotel which I have stayed in over the years many times in many countries across the world.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank NigelP99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,089 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (261)
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English first
Stone Mountain, Georgia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 8 January 2014

I was here for a conference in November 2013...the hotel is beautiful, service was outstanding, food was delicious and the location was awesome...I would recommend anyone who visit Prague to stay in the hotel or any Marriott location...

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Nadine F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montgomery Village, Maryland
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 7 January 2014

This hotel is conveniently located to sightseeing, theaters and shopping. It's full service; we had breakfast included which turned out to be a rather lavish buffet with fresh fruits, vegetables, breads, cooked to order omelets, etc. The room was quite large and well-appointed. The front desk staff was very helpful in suggesting places of interest and other restaurants. I would definitely stay there again. One caution: laundry rates are incredibly high. They did a beautiful job on everything but, oh my, what a price. One problem was that we hit a rainy cold spell; down pours and cold. We dressed in layers but the natives were walking around in what I consider winter jackets. The city is very tourist-friendly and welcoming. I always felt safe.

Room Tip: Our room faced the front of the building and we had no problem with noise. I liked looking down on...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnnWells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 7 January 2014

Very well located hotel. Comfortable and nice. We had a deluxe suite so it was quite spacious. Great breakfast spread. Try and get access for the executive lounge. They charge you for it but its totally worth it. We were there for new year so place was buzzing and staff too busy but generally courteous. Short walk to old town and Vaci Utca and all the sightseeing/shopping.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rsuchanti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charleston, South Carolina
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 6 January 2014

This is our 4th time staying at this property. ait is in a superb location. Just very short walk to old town and about a block from mall. There is casino here also. The hotel is very comfortable and we always enjoy the conseirge level and the wonderful snacks and drinks there. The accomodations are very comfortable and typical Marriott.

Room Tip: All roooms are nice but conseierge level is best. They also have 2 level room with bedroom upstairs...
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank virginia29455
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Larnaka City, Cyprus
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 January 2014

We stayed there for 6 days, during Christmas holidays and in my opinion was the best choice ever. The location was central, stuff was very friendly and the breakfast buffet was very good ( from 6.30 to 11.00 am). Moreover, we had a very quiet room, clean and the bed was fluffy and comfy. we didn't have good view but we didn't ask for it anyway. Outside the hotel there is a mini bus for the airport and leaves every thirty minutes. you can ask for information in the reception, they are very helpful. free wifi in the lobby but unfortunately not in the rooms. Something that they should consider is the bathroom amenities..However, Marriot is an excellent choice and Prague is an amazing place!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank louk80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, Nevada
Level Contributor
82 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 5 January 2014

The closeness to the City Square and walking distance to shopping is very valuable.

The curb appeal is a little utilitarian but the lobby was warm and expansive.

Lobby café was well staffed and menu selection bountiful. I recommend the ham, horseradish and mustard appetizer with a draft Pilsner.

Our room was standard Marriott fare however the concierge lounge was small and cramped but a great place to sit, read the paper and drink a latte. It s a two floor lounge with heavy drapes and warm wood tones.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Firewallphotography
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Prague Marriott Hotel

Property: Prague Marriott Hotel
Address: V celnici 1028/8, Prague 110 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style:
#36 Business Hotel in Prague
#74 Family Hotel in Prague
#77 Romantic Hotel in Prague
#82 Luxury Hotel in Prague
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Prague Marriott Hotel 5*
Number of rooms: 293
Official Description (provided by the hotel):
The Prague Marriott Hotel is steps from Old Town Square and all major Prague attractions. This upscale hotel in Prague evokes classic European charm and welcomes you with elegant accommodations. Known for first-class service and conference venues, the Prague Marriott Hotel features 1,425 sq meters of conference venue for intimate gatherings or large events alike. Our hotel offers 293 spacious accommodations and 35 suites with safe, 32in LCD screens and broad band Internet access (for a fee.) Our Midtown Grill restaurant offers the best steaks in Prague, International and local cuisine and the finest Czech and international wines. Espressamente Illy coffee shop offers authentic Italian coffee. Between meals, enjoy a snack at our Lobby Bar. ... more   less 
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Also Known As:
Marriott Prague
Prague Marriott

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