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“Excellent hotel - disappointed by the breakfast”
Review of Hotel Paris Prague

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Hotel Paris Prague
Ranked #49 of 647 Hotels in Prague
Certificate of Excellence
Reviewed 31 August 2010

Overall my wife and I enjoyed our stay at this lovely hotel. The rooms were very spacious and the bed and bathroom good. The reception was very friendly and helpful with information. My only gripe I had was with the breakfast... I did not find that this was 5 star quality service... I was very abruptly told to ''sit please'' on arrival. I had to get my own coffee whilst others around me got served coffee... One the next day when I asked for coffee (as one of the waiters was passing with a pot) I got a huge sigh and a face. The staff seemed to preoccupied with their own childish gossip and games amongst each other rather than looking after the guests... It really left a disappointing mark on our stay. I ordered a omelette with everything except onions and ham and got an omelette with only onions and ham... The amount of adequate English spoken at the hotel was not adequate for a first class hotel with 5 star status...

  • Stayed: August 2010, travelled as a couple
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2  Thank Ayoba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paris077, Director of Sales at Hotel Paris Prague, responded to this reviewResponded 19 September 2010

Dear guest, thank you for your review & I´m pleased to hear that your overall impression from our hotel is good. I´m sorry for you that your have not enjoyed our breakfast as other guests do. We would like to appologize that the breakfast servis during your stay was not according to your wishes. We will do our best to improve it as much as we can. I´m sure you will be satisfied during your next visit in our hotel. Thank you very much for your stay again. Zuzana Vincíková

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1,350 - 1,356 of 2,036 reviews

Reviewed 30 August 2010

Hotel Paris was great. Location was excellent, the breakfast was wonderful. The staff helpful.
Only peeve would be the big old keys used for the doors... but no big deal.

  • Stayed: August 2010, travelled with family
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Thank bhse1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paris077, Director of Sales at Hotel Paris Prague, responded to this reviewResponded 19 September 2010

Dear guest, thank you very much for your stay with us & for your time to write a review for our hotel. All informations from you are ery important for us to improve our services. Key form rooms belong to Art Nouveau tradition & should help to make historical impression of the hotel. Take care, Zuzana Vincíková

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Reviewed 25 August 2010

When I was in Prague the last time in 1994 I saw Hotel Paris and it was always my dream to be there when I'm in Prague, now this dream has come true and I can recommend the hotel to all of my friends. The ambiente, the art nouveau style, the Café de Paris, the rooms - all have a very special style. I like Hotel Paris.

Stayed: August 2010, travelled with friends
Thank ettigirb_10
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paris077, Director of Sales at Hotel Paris Prague, responded to this reviewResponded 6 September 2010

Dear guest, thank you very much for your review. This is very nice to read & your comments make our work more reasonable & our motivation grows.. please enjoy your autumn. Zuzana Vincíková

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Reviewed 23 August 2010

Service at the Hotel Paris was first class and the staff were always ready to help.
The room was particularly comfortable with plenty of room. It was very tastefully decorated, with the use of quality furnishings.
It is centrally located and within easy walking distance of everything,.
It is an old world style Art Nouveau building which has been beautifully restored and is well cared for.
The breakfast was supurb, offering a huge selection.
What I liked most about this hotel was it offered pure class at an affordable price. The perfect location to relax and unwind.

  • Stayed: August 2010, travelled with friends
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Thank Patricia043
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paris077, Director of Sales at Hotel Paris Prague, responded to this reviewResponded 6 September 2010

Dear guest, thank you for your nice words. I will make sure to pass them to all our employees to give them results of their work. I´m sure this is the best benefit & support to all of us. This shows that all our effort makes sense... thank you, take care. Zuzana Vincíková

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Reviewed 17 August 2010

We booked this hotel online from Australia. We were not disappointed it had every thing we required and the position is great. Quiet for sleeping but so close to everything.
We would return to this beautiful city just stay at the Paris Hotel.
Our room was wonderful and the lovely gesture of having our bed turned down with chocolates on the pillow was appreciated.
We have just returned to Australia and stayed at other places throughout Europe and this hotel was the best.

  • Stayed: July 2010, travelled as a couple
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1  Thank Pietjie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paris077, Director of Sales at Hotel Paris Prague, responded to this reviewResponded 6 September 2010

Dear guest, it is so pleasant for us to hear that you were so happy in our hotel even comparing to other places in Europe. We are delighted that we are able to please our guests in different ways. This is very motivating to all our team members. Thank you again, all the best. Zuzana Vincíková

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Reviewed 15 August 2010

This hotel was very convenient to the center of town. The daily breakfast buffet was excellent with a wide choice of breakfast foods. The hotel staff was very helpful and all spoke English.

  • Stayed: August 2010, travelled as a couple
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Thank shaw11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paris077, Director of Sales at Hotel Paris Prague, responded to this reviewResponded 6 September 2010

Dear guest, thank you very much for your comments. It is nice to hear that you liked our hotel & service. Feel free to contact us for special deal in the future. My kind regards, Zuzana Vincíková

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Reviewed 13 August 2010

We loved the Hotel Paris! We arrived on a rainy August day and were met by wonderful a front desk staff who checked us in and gave us umbrellas to use as we began zipping around the city. We found the staff competent, skillful, and happy to help. The cafe on the main floor offers lovely desserts and great coffee. Breakfasts were ample and good with a lot of variety.

Of special note... I left a small collection of t shirts at the hotel when we moved on. The packaged them up for me and sent them on to our next hotel in Austria. They were waiting for us when we came off of our extraordinary Backroads Czech to Vienna bike trip. While I'm effusive in my review, I want to point out that I'm not afraid to complain if it's warranted which it is not here.

  • Stayed: August 2010, travelled with family
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2  Thank Mde2trvl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paris077, Director of Sales at Hotel Paris Prague, responded to this reviewResponded 19 August 2010

Dear guest, thank you very much for your nice words. It is a plasure to provide the best service we can & this is for us the greatest success to receive such a nice review. Thank you again. Feel free to contact us again for your or your friends visit. My best regards, Zuzana Vincíková

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Additional Information about Hotel Paris Prague

Address: U Obecniho domu 1, Prague 110 00, Czech Republic (Formerly Hotel Pariz)
Phone Number:
Region: Czech Republic > Bohemia > Prague > Stare Mesto (Old Town)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites
Hotel Style:
#9 Spa Hotel in Prague
#15 Business Hotel in Prague
#23 Family Hotel in Prague
#33 Romantic Hotel in Prague
#45 Luxury Hotel in Prague
Price Range: £132 - £297 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Paris Prague 5*
Number of rooms: 86
Official Description (provided by the hotel):
Hotel Paris Prague offers luxury hotel rooms and suites in Prague with an exclusive view of Prague Old Town, furthermore a French and traditional Czech hotel restaurant in Prague, Parisian style Cafe de Paris. Hotel Paris also includes a relaxation centre Wellness & Spa in the heart of Prague city centre, where you can perhaps try a Thai massage. ... more   less 
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Also Known As:
Paris Hotel Prague

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