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“GOOD LOCATION”

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Hilton Prague Old Town
Ranked #93 of 649 Hotels in Prague
Certificate of Excellence
West Bloomfield, Michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“GOOD LOCATION”
Reviewed 21 November 2013

Very Hiltonesque, corporate and many tours use this hotel.. Nothing special but adequate. Spa is small and a bit hard to find, but the service and massage were very good. The concierge was useless and not well informed. Dinner and breakfast were served in the same room, dinner was costly ,but found a cute restaurant across the street. Room service was fast and served well. . The small square across the street was limited but fun. Generallyl in Prague i would be very watchful of the money exchanges.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank sydney323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review, 26 November 2013
Dear Sir/Madam,

Allow me to thank you for staying with us and your review of our hotel.

I was delighted to read, that our location and facilities met your expectations, and that you enjoyed our beautiful city. I look forward to welcoming you back to our property in the near future.

I was a bit puzzled reading your note about our concierge being useless and not well informed. Can you please share directly with me miroslav.pijak@hilton.com more details / what you were missing, so I follow up on the matter and prevent similar issues in the future.

Warm greetings from the team at Hilton Prague Old Town,

Miroslav Pijak
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,102 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (477)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
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English first
New York
Level Contributor
75 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 20 November 2013

Loved this place in the summer. We walked around Prague looking for a nice place,within close proximity to the city life and sights worth seeing. Close to the Charles Bridge, little walk, but not far. Room was quiet and comfortable, and they even let me use one of their adapters as I forgot mine. Staff was helpful and spoke english. Many restaurants nearby, as well as a supermarket if you just want to pick up a couple things.

Would love to return with my fiancee, someday!

  • Stayed June 2013, travelled with family
    • Value
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Helpful?
1 Thank Vermontgirl83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review, 22 November 2013
Dear Sir,
Thank you for choosing Hilton Prague Old Town during your visit of the Czech Republic, and for taking the time to give us feedback regarding your stay. It was indeed a pleasure for me to note that you enjoyed our hotel facilities, and the central location of the hotel (only few minutes away from the most famous touristic sites) and helpfulness of our Team. We are looking forward to hopefully welcome you and your fiance soon back to Prague.
Kindest regards,
Miroslav Pijak
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
montreal
Level Contributor
136 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 19 November 2013

We were very happy to stay in this hotel due to its location. About a 1.5 km to old town and all major historical sites, 1.8 km to Charles bridge, 2 km to new town. The amenities were excellent and the rooms are well appointed and very quiet and comfortable. We had a room on the executive floor with access to the lounge. Bountiful breakfast, great snacks for tea time, apero are served with cold and warm appetizers. The staff in executive lounge are INCREDIBLE especially the lovely Adriana who helped us plan our days in Prague as well as offering great tips for our tours and taxi reservations. DO NOT VENTURE OUT AND HAIL A CAB FROM TRAIN STATION OR ANYWHERE ELSE because THEY WILL CHARGE YOU 10x the appropriate rate. Reserve all taxis from hotel ahead of time.

Room Tip: If possible get a room on the executive floors with access to lounge, GREAT VALUE!
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 40something2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review, 22 November 2013
Dear Sir/Madam,

Thank you for staying in Hilton Prague Old Town during your stay in our beautiful city.

I am delighted to hear that you liked our central location, comfort of our rooms and you enjoyed our Executive Lounge facilities. I have shared your comments with Adriana and the whole Team, and all were delighted.
Thank you again for your kind feedback and we are looking forward to welcome you back during your next visit to Prague.

Warmest regards,

Miroslav Pijak
Front Office Manager
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Myrtle Beach, South Carolina
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 17 November 2013

I regularly visit Prague and find this Hilton both a good value and good location. Easy to walk into the old city and close to Metro lines. Service is good and rooms are clean and welcoming. Prague is a walking city so close location is key. For business this is a good value and they treate business customers well.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jimlux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review, 22 November 2013
Dear Sir/Madam,

Thank you for returning to Hilton hotels during your stay in the Czech Republic.

I am delighted to hear that you like consistency and high quality of the service provided by our Team, you enjoyed the cleanliness and comfort of our guestrooms and central location of the hotel.
Thank you again for your kind feedback and we are looking forward to welcome you back during your next visit to Prague.

Warmest regards,

Miroslav Pijak
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
silicon valley
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 13 November 2013

Very clean, nice deep soaking tub, extensive breakfast buffet, comfortable bed, competent personnel. All of this is right near the city center and you can easily and safely walk to key old town sights. If the mini-bar prices are too high for you, or you forgot something, there is a huge supermarket diagonally across the street called Billa. Easy access to multiple and varied restaurants (very close though a little hidden is a typical , inexpensive Czech place called Celnice). The menu in the hotel's restaurant Zinc looked upscale and interesting though I did not eat there as I mostly sought Czech food. Only minor criticisms: it would be nice to have some Czech dishes on the room service menu and not just American food, internet was very expensive in the room (though free in the lobby) and the internet not uncommonly froze up, was slow, or dropped me, especially at times when I suspect many people were logging on.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank relaxed53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review, 22 November 2013
Dear Sir/Madam.
Thank you for choosing Hilton Prague Old Town during your visit to the Czech Republic, and for taking the time to share with us your very kind feedback regarding your stay.
It was indeed a pleasure for me to note that you liked our location, and you had a nice time with us. Same time I would like to apologize for the Internet failures we faced during your visit and I would like to thank you for your constructive feedback about our room service menu.
I happy that we contributed to your enjoyable visit to Prague, and I hope we will have the opportunity to welcome you back again to our property in the future.
Kind regards from Prague,

Miroslav Pijak
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Athens, Greece
1 review
Reviewed 10 November 2013

It was a nice hotel that met my expectations! It was near the city center so we managed to also do some sight seing apart from the conference! The conference facilities were very good! The food ( breakfast and lunch/dinner) were very nice. All tastes were served.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Paraskevi V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review, 22 November 2013
Dear Sir/Madam,

Thank you very much for your very nice feedback based on your conference stay in Hilton Prague Old Town.

I am delighted to hear that you had a wonderful trip to Prague, you had a chance to visit our beautiful city and liked our conference facilities and food and beverage offer and quality.
Thank you again for your kind feedback and are looking forward to welcome you back on your next visit to Prague.

Warmest regards,
Miroslav Pijak
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
cheshire
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 9 November 2013

We had a lovely stay here, the location is perfect, the hotel is well run, the surrounding area is pleasant & it is within easy reach of many tourist spots. We ate at the Fusion restaraunt on the first night and the food was excellent. The room was well appointed and very clean. Top marks to the very helpful club lounge staff, also reception staff and concierge, all faultless. Breakfast was great.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank missmelodyCheshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review, 12 November 2013
Dear Sir/Madam,

Allow me to thank you for staying with us in Hilton Prague Old Town and your very nice review of our hotel.

I was delighted to read that our location, facilities, food & beverage offering and service provided by our Team exceeded your expectations, and that you fully enjoyed our beautiful city and its surroundings. We all are very proud that we contributed to your lovely stay and we look forward to welcoming you back to our property in the near future.

Warm greetings from the team at Hilton Prague Old Town,

Miroslav Pijak
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Prague Old Town

Property: Hilton Prague Old Town
Address: V Celnici 2079/7 | Nove Mesto, Prague 110 00, Czech Republic
Phone Number:
Region: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#50 Family Hotel in Prague
#51 Business Hotel in Prague
#73 Romantic Hotel in Prague
#82 Luxury Hotel in Prague
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hilton Prague Old Town 5*
Number of rooms: 303
Official Description (provided by the hotel):
Located in the in the centre of Prague’s most desirable attractions. Its proximity to the oldest parts of the city offers guests the option to fully explore the surrounding area including Old Town Square, Wenceslas Square and Charles Bridge. The hotel has over three hundred well-appointed guest rooms offering high quality accommodations and contemporary interior design, including non-smoking and accessible rooms. All rooms have been carefully refurbished to offer state of the art facilities with contemporary styling and sumptuous furnishings. Prague’s stylish dining spot, Zinc Restaurant features modern European cuisine with Asian flavours is recommended by the Michelin and Gault Millau guides. In its art deco inspired interior, Zinc lounge & bar seats over 70 people. Zinc lounge & bar serves specialty coffees, snacks with Asian flavours and tempting selection of cocktails. The new Prague meetings & events facilities form a great location for a successful business or leisure event in Prague Facilities include twelve meeting rooms as well as the Dvorak Ballroom, which can host up to 340 people. Other facilities include free access to Health & Fitness Center for hotel guests, 24 – hour Room Service, high-speed internet access, with a choice of a wired or wireless connection (Fee applies), underground parking (Fee applies), laundry services, business center, concierge and limousine services. The hotel was awarded with: Certificate of Excellence TripAdvisor 2015 One of Top 35 hotels in middle Europe, awarded by readers of Conde Nast Traveler Awards 2013 One of Top 25 Luxury hotels in Czech Republic, TripAdvisor Travellers Choice Awards 2014 Restaurant Zinc - TripAdvisor Travellers Choice Awards 2014 ... more   less 
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Also Known As:
Hilton Prague Old Town Hotel Prague
Hilton International Prague
Prague Hilton

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