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“Good stay, will go back”

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Hilton Prague Old Town
Ranked #93 of 649 Hotels in Prague
Certificate of Excellence
Oslo, Norway
Level Contributor
159 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
“Good stay, will go back”
Reviewed 16 February 2014

I stayed at the Hilton Old Town just before Christmas, and had a good stay there. Friendly staff, stylish environment, good sleeping quality, great breakfast, nice and large room, and a fabulous location. On the slight minus-side: very small bathroom and an overcrowded executive lounge. Nevertheless, I am going back to Prague in April and have already booked a room at the Hilton Old Town.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ragnhild
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review, 17 February 2014
Dear Sir/Madam,

Thank you for sharing with us the review of your pre-Christmas stay at the Hilton Prague Old Town Hotel. It is a pleasure to learn we have met your expectations. It is very nice to see, that you already booked us for your next Prague stay in April.

I will share your comment with all my colleagues and I would like to assure you that positive comments like yours are very much appreciated.

I am sincerely looking forward to welcoming you back to our hotel in April.

Kind regards,

Miroslav Pijak
Front Office Manager
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  • Value
  • Cleanliness
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Norwich, Connecticut
Level Contributor
69 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 15 February 2014

I chose Hilton because it has good reviews and a reasonable price. The staff were friendly, gracious and helpful. I did not expect the rooms to be that big but they were. It was a very good choice of our hotel in Prague.

Hilton and Marriott are just located in front of each other in this Old Town area just a few minutes to Prague's stunning Old Town Square. So we actually just walked from our hotel to all the sites in Prague that we have visited including Charles Bridge and the Prague Castle even if it was freezing cold. I loved walking around Prague and we would just stop by a cafe or restaurant to warm up. Also, the hotel is just a few minutes walk to the train station.

Room Tip: There are rooms that have different design than the other so if possible request for those rooms. T...
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  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kielwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review, 17 February 2014
Dear Sir/Madam,

Thank you very much for taking the time and sharing your nice review with us and the fellow travellers.
It was a pleasure reading that you liked your stay with us. I am particularly pleased that you were satisfied with the friendliness and helpfulness of our team members, and you found our guestrooms comfortable and spacious, and location convenient.

We all are looking forward to welcoming you back, hopefully yet for another enjoyable stay in Prague. .

I am sending you my best regards.

Miroslav Pijak
Front Office Manager
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Lyon
Level Contributor
132 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 14 February 2014

It is a very good Hilton in term of rooms, breakfast and restaurant. Much better than many other Hilton as know.
We just has a 3 day sales meeting with a group and all was perfect. equipment and meeting room, breaks...
I appreciated the staff attitude and the reactivity each time we had special needs. We had some specail request in term of food as some attendees need vegan or muslim food. We had imediate positive answer with smile.
Only negative remark was the 25€ per day for internet which a old fashion policy of Hilton. GM needs to be informed that all hotels provide internet for free for a long time as they consider that it is like the TV which is provided for free in each room. I remember when some hotels was offerening a choice between rooms with bathroom and rooms with only a lavabo.
I used the fitness every day. Small but good equipment. I did not use the swimming pool which is very small (a few meters) just for a bath with friends. I did see any person using it.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JM D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review, 17 February 2014
Dear Sir/Madam,
Thank you for staying at the Hilton Prague Old Town and sharing your nice comments and recommendation with other travelers on Tripadvisor platform.

We understand how important is good service and quality to our guest therefore I gladly read, that we were able to exceed your expectations in terms of meeting facilities, rooms, restaurant offer and service provided by the Team.

Regarding your internet comment, I would like to add, that that we provide free Wi-Fi in the lobby, restaurant, bar, health club and Executive lounge and also offer free internet on two computer stations, located just behind the concierge desk as a free alternative to the paid service in the rooms.

We hope to welcome you back soon to make your either business or leisure stay enjoyable.

Kind regards from the Golden city of Prague,

Miroslav Pijak
Front Office Manager
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Huddersfield
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 13 February 2014

We stayed for four nights at the Hilton. Easy check in and opted for the upgrade. The staff are really helpful and very friendly, the staff in the executive lounge are really lovely and gave us some great ideas of where to visit. Rooms are a great size and really clean, bed was really comfy and got a great nights sleep every night. Gym and pool are a great added bonus to an already great hotel. Right next to old town Prague which is a great city with lots to explore and plenty of history. We had such a good time in Prague and staying at the Hilton made our visit to Prague even better, we would definitely stay here again.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ShaJHuddersfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review, 17 February 2014
Dear Sir/Madam

Thank you very much for your nice review.

I was happy to read, that you very much enjoyed your stay with us, the room facilities and comfort, together with cleanliness, helpfulness and friendliness of our Team Members. I was very proud to share your comments with them.

I would like to thank you again for your feedback, and hope to welcome you back to Hilton Prague Old Town soon.

Kindest regards,

Miroslav Pijak
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 February 2014

The Hilton in old town Prague is perfectly located for everything.The Hotel is excellent and the staff fantastic. prague was an exciting place to visit, would reccomend it to anyone. The cost of food and drink in Prague is far less than in the UK.The public transport system is easy to use and very cheap.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Lee F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review, 17 February 2014
Dear Sir/Madam,

Allow me to thank you for staying with us and the very nice review of our hotel.

I was delighted to read, that our facilities exceeded your expectations, and you found our hotel excellent and team fantastic. We all look forward to welcoming you back in our property in the near future.

Warm greetings from the team at Hilton Prague Old Town,

Miroslav Pijak
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington, DC
Level Contributor
149 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed 8 February 2014

Very nice property with great location. Rooms are good size, very clean and modern. Staff are very pleasant and helpful. Has a nice fitness center. The Executive Lounge is nice, but was very crowded when I visited in August (a peak season). Location is great; close to Old Town Square and other attractions, lots of public transit options close-by: several tram stops, a block from the Namesti Republiky subway station, a block from the Masarykova Railway Station (a commuter station) and a short cab ride from the Hlavní Railway Station (the main station). The Palladium shopping mall is across the street behind the hotel if you need to re-supply. Lots of restaurants and bars in the immediate area. Hotel has a car service; worth arranging for an airport pick-up.
BOTTOM Line: A fine choice, but worth comparing nearby hotels; several similar chains have properties in the immediate area and are all likely to operate at the same standard.
NB: the dry cleaners a few doors away from the hotel will do wash and fold in addition to dry cleaning

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Davidwatts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review, 11 February 2014
Dear Sir/Madam

Thank you very much for your nice review.

I was happy to read that you enjoyed your stay with us, the guestroom’s comfort and cleanliness, our fitness center, Executive lounge facilities, and in particular the helpfulness and friendliness of our Team Members.

I would like to thank you again for your feedback, and hope to welcome you back to Hilton Prague Old Town soon.
Kindest regards,

Miroslav Pijak
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Limassol, Cyprus
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 7 February 2014

The hotel is in easy reach of the olde town square and many other attractions.
The staff in the hotel are very helpful, polite and efficient. They recommended and booked tours, restaurants and airport taxi.
The breakfast was really good, plenty of choice, good quality and the staff are friendly & helpful.
The executive lounge was a really good way to wind down after a busy day sight-seeing and also a good meeting place for a drink before heading out for the evening.
Couldn't fault it at all.

Room Tip: The executive rooms are more expensive, but worth the extra to get the larger room and executive lou...
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kazza_cy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review, 11 February 2014
Dear Sir/Madam,

Thank you for using facilities and service of the Hilton Prague Old Town hotel during your visit to Prague. We are very proud that you enjoyed our location, Executive lounge facilities, our breakfast offer and quality and we are very happy to read your praise of Team, which make us all feel welcomed and well cared for.

I hope, we will have opportunity to welcome you back soon.

Kindest regards,

Miroslav Pijak
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Prague Old Town

Property: Hilton Prague Old Town
Address: V Celnici 2079/7 | Nove Mesto, Prague 110 00, Czech Republic
Phone Number:
Region: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#50 Family Hotel in Prague
#51 Business Hotel in Prague
#73 Romantic Hotel in Prague
#83 Luxury Hotel in Prague
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hilton Prague Old Town 5*
Number of rooms: 303
Official Description (provided by the hotel):
Located in the in the centre of Prague’s most desirable attractions. Its proximity to the oldest parts of the city offers guests the option to fully explore the surrounding area including Old Town Square, Wenceslas Square and Charles Bridge. The hotel has over three hundred well-appointed guest rooms offering high quality accommodations and contemporary interior design, including non-smoking and accessible rooms. All rooms have been carefully refurbished to offer state of the art facilities with contemporary styling and sumptuous furnishings. Prague’s stylish dining spot, Zinc Restaurant features modern European cuisine with Asian flavours is recommended by the Michelin and Gault Millau guides. In its art deco inspired interior, Zinc lounge & bar seats over 70 people. Zinc lounge & bar serves specialty coffees, snacks with Asian flavours and tempting selection of cocktails. The new Prague meetings & events facilities form a great location for a successful business or leisure event in Prague Facilities include twelve meeting rooms as well as the Dvorak Ballroom, which can host up to 340 people. Other facilities include free access to Health & Fitness Center for hotel guests, 24 – hour Room Service, high-speed internet access, with a choice of a wired or wireless connection (Fee applies), underground parking (Fee applies), laundry services, business center, concierge and limousine services. The hotel was awarded with: Certificate of Excellence TripAdvisor 2015 One of Top 35 hotels in middle Europe, awarded by readers of Conde Nast Traveler Awards 2013 One of Top 25 Luxury hotels in Czech Republic, TripAdvisor Travellers Choice Awards 2014 Restaurant Zinc - TripAdvisor Travellers Choice Awards 2014 ... more   less 
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Also Known As:
Hilton Prague Old Town Hotel Prague
Hilton International Prague
Prague Hilton

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