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Hilton Prague Old Town
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Reviews (3,456)
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1,917
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All reviewsthe executive loungeold townzinc restaurantgreat locationhilton praguewithin walking distancecorner roomcharles bridgeriver cruiserepublic squaretrain stationcar servicepowder towerastronomical clockexcellent hotelmajor attractionsfew minutes walk
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Reviewed 24 February 2014

I stayed for 3 nights in Hilton Old Town and it was perfect. Typically Hilton!
It is situated close to the old town square. Easy to reach from the airport with AE Bus Express. It takes 30 minutes and only one intermediate station between airport and Hilton.
Nice bar, stylish lobby, very professional staff, free wifi in the lobby.
A very good expresso in the Zinc Bar, I recommend it!

  • Stayed: February 2014, travelled as a couple
    • Value
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2  Thank AdiAlex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this reviewResponded 3 March 2014

Dear Sir/Madam,

Thank you for sharing your kind comments of the Hilton Prague Old Town Hotel.

I am certainly happy to learn we met your expectations in general and in terms of service and efficiency of our Team. I also would like to thank you for your feedback regarding espresso in our Zinc Bar and Lounge. I can assure you, I will share your words with our colleagues from the bar.

Should the road bring you to Prague again, we will be happy to have you staying with us.

Warm regards,

Miroslav Pijak
Front Office Manager

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Reviewed 24 February 2014

Perfect location for getting about and seeing Praque, but the best thing about the hotel is the friendly yet very professional staff - they know their stuff and can't do enough to help. Very comfortable rooms and worth paying the extra for the executive lounge.

  • Stayed: December 2013, travelled as a couple
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2  Thank Ducks2213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this reviewResponded 3 March 2014

Dear Sir/Madam,

Thank you very much for sharing your very kind comments of the Hilton Prague Old Town Hotel.

I am certainly happy to learn you were completely satisfied with our location, our Executive Lounge facilities and service and friendliness of our team members across the hotel.

Should the road bring you to Prague again, we will be happy to have you staying with us.

Warm regards,

Miroslav Pijak
Front Office Manager

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Reviewed 23 February 2014

The check-in staff were friendly, courteous and helpful - offering great advice on where to eat, exchange money etc We stayed in an executive suite on the 8th floor, which was a good sized room for two, featuring a very comfortable king sized bed with good quality bed sheets, the room was decorated in bland/muted brown tones which was very relaxing and non evasive. The room had a flat screen TV, temperature control, complimentary water, bowl of fruit, nuts and tea and coffee; the bathroom was well stocked with toiletries and super soft towels, bath robes and slippers. At early evening, The executive lounge offered a good selection of complimentary aperitifs for all tastes including a good selection of spirits, wines, soft drinks, cheeses, savoury snacks etc. The dining room is in a beautiful art deco style, and offers a wonderful breakfast with many options (The scrambled eggs are amazing!) all served by impeccable staff. The pool is small, but good for swimming small lengths or dipping in after the sauna, the wave machine is fun too. The hotel is situated within walking distance of most things, and would highly recommend Kolkouna nearby for excellent food.

  • Stayed: February 2014, travelled with friends
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2  Thank Jeffrey P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this reviewResponded 3 March 2014

Dear Sir/Madam,
Thank you for staying at the Hilton Prague Old Town and sharing your nice comments with us.

We understand how important good service and quality are to our guest therefore I gladly read, that we were able to exceed your expectations in terms of our location, room and bathroom comfort, executive lounge and breakfast offer, spa facilities and in particular helpfulness and friendliness of our Team.

Once more I would like to thank you for your feedback and we hope to welcome you back soon.

Kind regards from the Golden city of Prague,

Miroslav Pijak
Front Office Manager

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Reviewed 20 February 2014

The hotel is in a good position and near some good restaurants. The pool is small but big enough for a daily dip. The rooms are bland but functional, sheets were of good quality and room very clean. Check-in staff are helpful and courteous but this is a large hotel so don't expect them to remember your name. Conferences were going on while we were there so men milling around in suits with name-badges, don't book a standard room, we were upgraded by Petra to a King Exexcutive Plus and it wasn't massive. Taxi from AAA booked direct by us was £14 back to the airport which is a lot cheaper than the hotel can do it. Corso cafe over the road is excellent.

Room Tip: We were in 437 at the front and only complaint was that it was noisy at night with the window open.
  • Stayed: February 2014, travelled with family
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Thank Jocelynbrune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this reviewResponded 3 March 2014

Dear Sir/Madam,

Thank you for sharing your nice feedback with fellow travelers, and giving us the chance to read about your experience.

It was a pleasure to read that you liked our location, comfort of our guestrooms, spa facilities. Also, I am happy to learn, you found my Front Office Team helpful and courteous. I am looking forward to sharing your feedback with all of my colleagues.

We would be delighted to welcome you back in the near future, to ensure you spend again fully enjoyable time.

Truly Yours,

Miroslav Pijak
Front Office Manager

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Reviewed 18 February 2014 via mobile

Check-in was friendly and fast, allowing us to get into our rooms before normal check-in time. Our room was spacious and clean. King size bed, flat screen tv, alarm clock and temperature control all part of the standard along with well stocked toiletries in bathroom. However, no free water which was disappointing.

Location was excellent for sightseeing, only a few minutes walk from old town square, river and other attractions. We were delighted to come back to our room to find a complimentary bottle of champagne and strawberries with accompanying birthday note from Guest Services. Airport shuttle bus outside hotel for 150k was very handy and only 30 mins. Super market across road too was convenient.

Breakfast was good and plentiful. Never dined in evenings as lots of restaurants nearby to try but it looked good.

Gym was good with lots of equipment but only real downside- pool area a disappointment. It was a factor in us choosing hotel as wanted to relax and use leisure facilities but never as far too small.

Stayed: February 2014, travelled as a couple
1  Thank elainemcgeachy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this reviewResponded 21 February 2014

Dear Sir/Madam,

Thank you for sharing your very kind comments of the Hilton Prague Old Town Hotel.

I am certainly happy to learn you were completely satisfied with our facility and in particular with the efficiency and friendliness of our reception team members, with the cleanliness and comfort of our guestrooms, breakfast offer and of course location. I also appreciate your comment about our newly renovated health club and gym and I must agree, our pool is not the biggest, but the size of the facility is limited by our central location on the edge of Prague historical Old Town.

Should the road bring you to Prague again, we will be happy to have you staying with us.

Warm regards,

Miroslav Pijak
Front Office Manager

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