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“Nice small hotel”

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Hilton Prague Old Town
Ranked #100 of 670 Hotels in Prague
Certificate of Excellence
Wake Forest, North Carolina
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Nice small hotel”
Reviewed 5 July 2014

The staff is very friendly and accommodating. Rooms clean but a bit small. The Brasserie at the King's Court Hotel down the street is wonderful! Close to the Old Town Square with great shopping. Marriott across the street looks nice, but we are Hilton HHonors Gold members.

Room Tip: Skip the 8th and 9th floors. They are smaller rooms.
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review, 14 July 2014
Dear Sir/Madam,

Thank you very much for a nice review that you posted on this traveller’s platform.

I was glad to read that you enjoyed our central location and also our hotel facilities and service.

Whenever you decide to return back to Prague, we will look forward to welcoming you back to Hilton Prague Old Town.

Warm regards,

Miroslav Pijak
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,007 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (456)
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English first
Dallas, Texas
Level Contributor
100 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 4 July 2014

We stayed at Hilton Prague Old Town 3 nights in May 2014. We were very happy with our stay. The location is very convenient. Cadez shuttle took us directly from airport to Hilton for 150 CZK per person. The metro stop Náměstí Republiky is right around the corner. Wenceslas Square and Municipal House are within walking distance. There is a currency exchange place nearby with very good exchange rates.

The room we had was clean and comfortable. Being a Hilton HHonors member, we were upgraded to a better room during check-in and given access to the executive lounge. The foods and services in the lounge were excellent. We had a very enjoyable dinner at Havlickova Restaurance on Havlíčkova & V celnici (a short walk from the hotel).

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TXwonderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review, 14 July 2014
Dear Sir/Madam,

Thank you very much for deciding to spent your May Prague city break with us at Hilton Prague Old Town and we appreciate your kind review.

I am certainly very pleased to learn you were completely satisfied with our facilities, room, Executive Lounge facilities, service offered and our central location.

We will be very happy to have you staying with us again in not too distant future.

Warm regards,

Miroslav Pijak
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Thornton, Colorado
Level Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 2 July 2014

This hotel is located in a nice spot to see all the tourist stuff, yet quite from the hustle of the city. The amenities meet all of our expectations, and the service was top notch. The executive lounge staff was very attentive and it provided the services you would expect of such.

The concierge was more then helpful on numerous recommendations around the city. The parking was easy and very safe!

We would highly recommend this choice for your visit to Prague!

  • Stayed June 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank J_Elk1221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review, 4 July 2014
Dear Sir/Madam,

Thank you for choosing Hilton Prague Old Town for your stay and for sharing your experiences with us. I was happy to learn we exceeded your expectations and you took advantage of our central location.

I am also happy to read you liked the service offered in our Executive lounge and Concierge.

I would like to thank you again for your feedback and we all hope to welcome you back to ensure you have again enjoyable stay.

Kind regards,

Miroslav Pijak
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zionsville, Indiana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 July 2014

We recently stayed at the hotel for three nights while celebrating our 20th wedding anniversary in Prague. The location is fantastic being close to Old Town and with very easy access to metro and trams. The service we received was superb, everybody took time to answer questions and were very helpful. We received an amazing room upgrade to the Governor Suite, due to our anniversary, the suite took our breath away. Thank you to the hotel for arranging this and other small extras during the stay which made our vacation very memorable. The suite was very clean, spacious and had great facilities. We had lounge access where we ate breakfast every day, the food was good and service excellent. We did not visit the restaurant or bar.
Thank you to everybody who made our visit so enjoyable.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Burtonfam2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review, 4 July 2014
Dear Sir/Madam

Thank you very much for staying in Hilton Prague Old Town during your visit to Prague, and thank you for sharing your experience with us.

I am glad to learn that we met all your expectations and that you enjoyed your stay with us, the comfort of the suite, service provided by our Team Members across the hotel. We all are proud, that we contributed to your nice anniversary celebration.

I hope to welcome you back to Hilton Prague Old Town in the future.

Kindest regards,

Miroslav Pijak
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pasadena, California
Level Contributor
79 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 July 2014

The stay was very good. Room was big, well accessorized and well maintained with all the necessary amenities. Bathroom was updated, towels were large and thick, but I personally was missing a shower. Staying at the 8th floor gained us access to the executive lounge which was wonderful with round the clock services, including food and drinks (including alcoholic drinks in the evening) and the option to have full breakfast (included in our stay) at a much quieter place than the general dining room. Suggestion for improvement – waive the need to pay for internet. It is 2014 and internet pays should disappear even from large network hotels.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GXR2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review, 2 July 2014
Dear Sir/Madam,

Thank you for selecting Hilton Prague Old Town for your stay in the Czech Republic and for your very kind review.

It was indeed very nice to read you enjoyed your stay with us, the comfort of our rooms, and especially the Executive Lounge facility.

Regarding the Internet, I would like to add, that we offer free Wi-Fi in our lobby, restaurant, bar, heath club and executive lounge, as well as free Internet on the 3 PC stations in our lobby as a free alternative to the paid service in the rooms.

I thank you again for taking your time to share your comments about our property, and I look forward to welcome you back soon.

Sincerely Yours,

Miroslav Pijak
Front Office Manager
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Santiago, Chile
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 June 2014

Our family of five stayed at the old town hilton in Prague for three nights in June. From check in to departure, the entire staff exceeded our expectations on all fronts. The location is walking distance to everything and the city so quaint, that should be appealing enough. However, the personnel at the hotel went above and beyond at all turns. The front desk, lounge, restaurant and concierge staff provided recommendations which were perfect...from restaurants to sights to see and directions to walk there. The rooms we had were both suites, spacious, clean and comfortable for five adults. The breakfast excellent and the lounge snacks were practically meals in themselves. We would definitely recommend this hotel and will return!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PatStricks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review, 2 July 2014
Dear Sir/Madam

Thank you very much for your nice review.

I was happy to read that you very much enjoyed your stay with us, the guestroom facilities and hotel location, our breakfast, and in particular the helpfulness, friendliness and knowledge of our Team Members from front desk, concierge team and executive lounge. I was very proud to share your comments with the rest of the team.

I would like to thank you again for your feedback, and hope to welcome you back to Hilton Prague Old Town soon.

Kindest regards,

Miroslav Pijak
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Haven, Connecticut
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 June 2014

We stayed for 5 nights in June of 2014. Full service hotel. Attentive and friendly staff. Clean rooms. Great location for any old town activities. Good breakfast. Airport shuttle just half a block away. Will stay there again.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Yaro1776
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review, 30 June 2014
Dear Sir/Madam,

Allow me to thank you for staying with us and your kind review of our hotel.

I was delighted to read, that our facilities exceeded your expectations, you found our team helpful, satisfactory room was allocated for you, and you enjoyed our breakfast selection and quality.

We look forward to welcoming you back in the near future.

Warm greetings from the team at Hilton Prague Old Town,

Miroslav Pijak
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Prague Old Town

Property: Hilton Prague Old Town
Address: V Celnici 2079/7 | Nove Mesto, Prague 110 00, Czech Republic
Phone Number:
Region: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#50 Family Hotel in Prague
#51 Business Hotel in Prague
#73 Romantic Hotel in Prague
#87 Luxury Hotel in Prague
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hilton Prague Old Town 5*
Number of rooms: 303
Official Description (provided by the hotel):
Located in the in the centre of Prague’s most desirable attractions. Its proximity to the oldest parts of the city offers guests the option to fully explore the surrounding area including Old Town Square, Wenceslas Square and Charles Bridge. The hotel has over three hundred well-appointed guest rooms offering high quality accommodations and contemporary interior design, including non-smoking and accessible rooms. All rooms have been carefully refurbished to offer state of the art facilities with contemporary styling and sumptuous furnishings. Prague’s stylish dining spot, Zinc Restaurant features modern European cuisine with Asian flavours is recommended by the Michelin and Gault Millau guides. In its art deco inspired interior, Zinc lounge & bar seats over 70 people. Zinc lounge & bar serves specialty coffees, snacks with Asian flavours and tempting selection of cocktails. The new Prague meetings & events facilities form a great location for a successful business or leisure event in Prague Facilities include twelve meeting rooms as well as the Dvorak Ballroom, which can host up to 340 people. Other facilities include free access to Health & Fitness Center for hotel guests, 24 – hour Room Service, high-speed internet access, with a choice of a wired or wireless connection (Fee applies), underground parking (Fee applies), laundry services, business center, concierge and limousine services. The hotel was awarded with: Certificate of Excellence TripAdvisor 2015 One of Top 35 hotels in middle Europe, awarded by readers of Conde Nast Traveler Awards 2013 One of Top 25 Luxury hotels in Czech Republic, TripAdvisor Travellers Choice Awards 2014 Restaurant Zinc - TripAdvisor Travellers Choice Awards 2014 ... more   less 
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Also Known As:
Hilton Prague Old Town Hotel Prague
Hilton International Prague
Prague Hilton

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