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“Can't find a better location to visit Old Town - With excellent service and facilties”

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Hilton Prague Old Town
Ranked #91 of 647 Hotels in Prague
Certificate of Excellence
Reviewed 28 July 2014

As the other reviews confirm, the location of the Hilton Old Town is superb. We easily walked from here all over Old Town, to the main square, the Charles Bridge, the Prague Castle, etc. It is also an easy five-minute walk from the main train station. The service is outstanding as well with a very pleasant staff and the hotel is extremely well maintained. While the executive lounge is a bit small, it has more staff (who are beyond attentive) than most, they keep it incredibly well stocked during the hours it has food, and the found is great!

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank SusaDogue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this reviewResponded 31 July 2014

Dear Sir/Madam,

Allow me to thank you for staying with us and sharing your kind review of our hotel.

I was delighted to read, that our facilities met your expectations, you found our team helpful, and you enjoyed our prime central location.

We look forward to welcoming you back in the near future.

Warm greetings from the team at Hilton Prague Old Town,

Miroslav Pijak
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,535 - 1,541 of 3,262 reviews

Reviewed 27 July 2014

We stay at Hilton Old Town for 3 nights before getting a River Cruise and we had a very good experience. This hotel is perfectly located and you can walk to every interesting places. It is not a luxurious hotel but has everything you need. We love the food in the restaurant so give it a trie not only for breakfast. We had dinner the first night because of the exhaust flight and I think it was one of the best meals in Prague. We had an issue with the room and the management made everything to service us. The a/c worked very well having in mind that the temperature outside was 95f. If you are looking for a hotel in Prague we highly recommended.

Room Tip: I recommend the executive floor
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank marisol351
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this reviewResponded 28 July 2014

Dear Sir/Madam,

Thank you for choosing Hilton Prague Old Town for your stay and for sharing your experiences with us. I was happy to learn we met all your expectations and you took advantage of our central location.

I am also happy to read you found our Zinc restaurant excellent and we were able to fix the room issue to your full satisfaction.

I would like to thank you again for your feedback and we all hope to welcome you back to ensure you have again enjoyable stay.

Kind regards,

Miroslav Pijak
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2014

We stayed here at the end of an Ama Waterways cruise extension and were quite pleased. Very close to Old Town Square and great restaurants and shopping. Free internet hotspot in the lobby but $30 if you want to use it in your room. We used the free hot spot in the lobby and it worked fine. There is a grocery store right across the street so if you want to buy any water or wine and not pay Hilton prices, just walk across the street to Billba...very nice and very reasonable. There is a great place to eat right next to Billba on the west entrance . Get the local sampler plate and split it . It has more than enough for two and goes great with a Czech beer...enjoy

Room Tip: Ask for an upper floor room with a view.
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  • Stayed: July 2014, travelled with friends
    • Value
    • Rooms
    • Service
Thank BluffDwellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this reviewResponded 28 July 2014

Dear Sir/Madam.

Thank you for choosing Hilton Prague Old Town during your visit to the Czech Republic, and for taking the time to share with us your very kind feedback regarding your stay.
It was indeed a pleasure for me to note that you liked our location, and you had a nice time in Prague. I am happy, that we contributed to your enjoyable visit to Prague, and I hope we will have the opportunity to welcome you back again to our property in the future.

Kind regards from Prague,

Miroslav Pijak
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2014

This hotel has fantastic service and location.
It is also very clean and the executive lounge staff was there to greet you and eager to serve. I applaud the management for a great example of how a hotel should be run. Very highly recommended.

Room Tip: Try and book the executive rooms. Lots of perks through the day
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Daddod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this reviewResponded 28 July 2014

Dear Sir/Madam,

It was a pleasure for us in Hilton Prague Old Town hotel to host your Prague visit and I would like to thank you for taking the time to give us such a nice recommendation. I am happy to note that you enjoyed our hotel facilities, in particular the service offered by our Team and our central location. We are looking forward to hopefully welcome you soon back to Prague and we all are proud the be "best of the best" for you.

Kindest regards,

Miroslav Pijak
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2014

We always try to stay in Hilton whenever possible. I do not want to give away a secret, but the executive level with the lounge is almost always worth the money, and here it really was. The location is a short walk from Old Town center and all the major sights. The newer Hilton has a great sky bar and a nice view on the river, but it is a 10 minute bus/subway to pst sights. Travel around the city is a must using the bus/subway, get a good map and buy the 24 hour pass, for $5 it is a great deal. Enjoy

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Russ P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this reviewResponded 28 July 2014

Dear Sir/Madam,

Thank you for staying in Hilton Prague Old Town during your stay in the Czech Republic and for your very nice feedback.

I am delighted to hear that we met your "Hilton" expectations and you enjoyed our central location of the hotel. I have shared your comments with the whole Team, and all were delighted.
Thank you again for your kind feedback and we are looking forward to welcome you back during your next visit to Prague.

Warmest regards,

Miroslav Pijak
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2014

Stayed in room 928 for three nights and discovered a real gem in Prague. Perfect location for exploring Old Town Prague or just sitting out on the sidewalk and watching people or perhaps a little shopping at the mall. During the three days we had no need for a taxi, train or bus because everything is so walkable from here. The room was very spacious complete with fast Internet and a beautiful greeting with fruit and water and more water and olives each day provided by the housekeeping staff. The morning breakfast in the executive lounge was great with the pretty red head Sandra making everyone various coffee drinks when she wasn't busy replenishing the food and cleaning the tables. That girl is a worker and is a real credit to Conrad Hilton's culture of excellent customer service. This was a great five star experience and one of the best we've been in during our six month road trip. Off to the HGI Stuttgart tomorrow. Enjoy the Hilton!

Stayed: July 2014, travelled as a couple
Thank VictoryVisionTim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this reviewResponded 25 July 2014

Dear Sir/Madam,

Allow me to thank you for staying with us and sharing your kind review of our hotel.

I was delighted to read, that our facilities exceeded your expectations, you found our service in the Executive Lounge efficient and you enjoyed our prime central location. Thank you for remembering our Sandra, we are all proud of her and I will be happy to share your words with her.

We look forward to welcoming you back in the near future.

Warm greetings from the team at Hilton Prague Old Town,

Miroslav Pijak
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2014

We stayed here two nights during the World Cup with a 2 year old. The hotel is located in a really nice location close to transit and within walking distance of most amenities. The concierge was also terrific and suggest very nice restaurants within a short walk, one an indian restaurant and another Italian restaurant the best I have had. The hotel also has a decent restaurant and a nice breakfast. They also helped with arranging a taxi to get to the castle in the morning. The rooms were reasonably spacious and nice. Might be pricier than alternatives given the hilton but worth it for folks with small children as they are so close to transit, train station etc...

Stayed: June 2014, travelled with family
1  Thank KMmahad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this reviewResponded 25 July 2014

Dear Sir/Madam.

Thank you for choosing Hilton Prague Old Town during your visit to the Czech Republic, and for taking the time to share with us your very kind feedback regarding your stay.
It was indeed a pleasure for me to note that you liked our location, room comfort, breakfast offer and service offered by our Concierge Team. I am happy that we contributed to your enjoyable visit to Prague, and I hope we will have the opportunity to welcome the whole family back again to our property in the future.

Kind regards from Prague,

Miroslav Pijak
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Prague Old Town

Address: V Celnici 2079/7 | Nove Mesto, Prague 110 00, Czech Republic
Phone Number:
Region: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#49 Family Hotel in Prague
#51 Business Hotel in Prague
#72 Romantic Hotel in Prague
#80 Luxury Hotel in Prague
Price Range: £106 - £384 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Prague Old Town 5*
Number of rooms: 303
Official Description (provided by the hotel):
Located in the in the centre of Prague’s most desirable attractions. Its proximity to the oldest parts of the city offers guests the option to fully explore the surrounding area including Old Town Square, Wenceslas Square and Charles Bridge. The hotel has over three hundred well-appointed guest rooms offering high quality accommodations and contemporary interior design, including non-smoking and accessible rooms. All rooms have been carefully refurbished to offer state of the art facilities with contemporary styling and sumptuous furnishings. Prague’s stylish dining spot, Zinc Restaurant features modern European cuisine with Asian flavours is recommended by the Michelin and Gault Millau guides. In its art deco inspired interior, Zinc lounge & bar seats over 70 people. Zinc lounge & bar serves specialty coffees, snacks with Asian flavours and tempting selection of cocktails. The new Prague meetings & events facilities form a great location for a successful business or leisure event in Prague Facilities include twelve meeting rooms as well as the Dvorak Ballroom, which can host up to 340 people. Other facilities include free access to Health & Fitness Center for hotel guests, 24 – hour Room Service, high-speed internet access, with a choice of a wired or wireless connection (Fee applies), underground parking (Fee applies), laundry services, business center, concierge and limousine services. The hotel was awarded with: Certificate of Excellence TripAdvisor 2015 One of Top 35 hotels in middle Europe, awarded by readers of Conde Nast Traveler Awards 2013 One of Top 25 Luxury hotels in Czech Republic, TripAdvisor Travellers Choice Awards 2014 Restaurant Zinc - TripAdvisor Travellers Choice Awards 2014 ... more   less 
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Also Known As:
Hilton Prague Old Town Hotel Prague
Hilton International Prague
Prague Hilton

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