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All reviews the executive lounge old town zinc restaurant great location diamond member lounge access hilton prague within walking distance corner room charles bridge river cruise republic square train station excellent hotel powder tower astronomical clock major attractions
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Reviewed 5 August 2014

I was in Prague on business with an associate. My Gold status with Hilton got us both upgraded to corner rooms that were oversized and well appointed. Service in the bar and restaurant were very attentive. We had just arrived from Copenhagen where my associate had found it hard to meet her dietary requirements for breakfast. She noted that the Hilton was the first good breakfast she'd had in a week. The location was easily walk able to the Old Town square and other sites. Lots of shopping nearby. Private taxi service was available with professional drivers. Concierge had sent a useful email describing sites in Prague. Most important, I had left behind a gift that they found and mailed to me in the USA. Great time. Will stay there again. Only complaint is that like every hotel in Europe, the concept of a shower curtain on a rod has not caught on. Hard to keep floor dry.

Room Tip: Ask for the corner rooms. They are at least 50% larger
  • Stayed: July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank cyantist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this reviewResponded 7 August 2014

Dear Sir/Madam,

Thank you for choosing Hilton Prague Old Town during your visit of the Czech Republic, and for taking the time to give us such a nice feedback regarding your stay. It was indeed a pleasure for me to note that you enjoyed our hotel facilities, the central location of the hotel (only few minutes away from the most famous touristic sites), our breakfast offer and service offered by our Concierge.

We are looking forward to hopefully welcome you soon back to Prague.

Kindest regards,

Miroslav Pijak
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2014 via mobile

Great location, close to train stations, 10-15 min walk from town center. Executive lounge had great selection for breakfast and dinner. The only complaint we had was we were going to take a tour to kunta Hora and asked the concierge to check if they took credit cards. Tour co said no, so we got cash and walked to astronomical clock to meet group. Tour was full without a reservation so we walked back to hotel to get train schedule. The concierge then told us she made a reservation for us!! Had she told us that we wouldn't have had to spend so much time walking back and forth then getting to train and kunta hora. However, train was a lot cheaper than the tour and easy to do so in the end not a huge deal. During the week there was a farmers market at the end of the block. Craftspeople making glass beads, jewelry, blacksmith, food and beer garden.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank trvlngirlaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this reviewResponded 7 August 2014

Dear Sir/Madam,

Thank you for sharing your praising words and recommendation for other fellow travelers, and giving us the chance to read about your experience.

It was a pleasure to see that you liked our location and our Executive Lounge facility. Same time, please accept my deep apology for the mishap related to the concierge misunderstanding.

We will look forward to welcoming you back in the near future, ensuring you spend yet another fully enjoyable time.

Truly Yours,

Miroslav Pijak
Front Office Manager

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Reviewed 5 August 2014

My family recently enjoyed a vacation to the lovely town of Prague. We stayed at the Hilton at the gate to Old Town. I must say, the location was fantastic and the rooms were much more than expected. I have never been to a hotel with a better Executive Lounge and the staff were courteous and helpful. We will stay at the same hotel if we visit Prague again!

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Terry N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this reviewResponded 7 August 2014

Dear Sir/Madam,

Thank you for sharing your very nice feedback with fellow travelers. .

It was a pleasure to read that you liked the comfort of our hotel facilities, our location, but especially the service provided by our team in the Executive Lounge. Words such as yours are great motivator for all of us and I will proudly share your review with the rest of the team.
We will look forward to welcoming you back in the near future, ensuring you spend yet another fully enjoyable time.

Truly Yours,

Miroslav Pijak
Front Office Manager

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Reviewed 5 August 2014

The staff was very helpfull and the hotel close to the Republic square is very well located. Rooms were spacious and comfortable, albeit a little worn. Everything is just a few blocks away from the hotel.
The street the hotel is on is not very busy, so it is quiet despite being a block awat from Republic square.

  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank msalazardc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this reviewResponded 7 August 2014

Dear Sir/Madam,

Thank you very much for a nice review that you posted on Tripadvisor website.

I was glad to read that you enjoyed our central location, comfort and space of the bed room and also service offered.

Whenever you decide to return back to Prague, we will look forward to welcoming you back to Hilton Prague Old Town.

Warm regards,

Miroslav Pijak
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2014

We spent 3 nights in this first class hotel with excellent staff and great location. On arrival we received a bottle of bubbles for our wedding anniversary with compliments from the hotel. The staff couldn't do enough for us. Will definitely go again. Big thanks to everyone at The Hilton!

Stayed: July 2014, travelled as a couple
1  Thank ChioChuca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this reviewResponded 7 August 2014

Dear Sir/Madam,

Thank you very much for submitting this nice recommendation of Hilton Prague Old Town Hotel.

I am certainly happy to note that we contributed to your pleasant wedding anniversary and you were completely satisfied with our location, as well as service offered by our Team.

Should the road bring you to Prague again, we will be happy to have you staying with us.

Warm regards,

Miroslav Pijak
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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