We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great service from Concierge.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hilton Prague Old Town
Ranked #88 of 646 Hotels in Prague
Certificate of Excellence
Reviewed 5 August 2014

Katarina at Concierge was extremely helpful in all respects during our 3 day stay. Suggested excellent tours depending on our need and time. She also recommended beautiful restaurants that our friends and my wife loved the ambience and food.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank James C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this reviewResponded 7 August 2014

Dear Sir,

Thank you very much for sharing your great experiences of the Hilton Prague Old Town Hotel.

I am certainly happy to learn that you were completely satisfied with the efficiency, friendliness and helpfulness of my colleague Katarina from Concierge. I look very much forward to share your kind feedback with her and the entire team.

Should the road bring you to Prague again, we will be happy to have you staying with us.

Warm regards,

Miroslav Pijak
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (3,310)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,558 - 1,564 of 3,310 reviews

Reviewed 5 August 2014

I was in Prague on business with an associate. My Gold status with Hilton got us both upgraded to corner rooms that were oversized and well appointed. Service in the bar and restaurant were very attentive. We had just arrived from Copenhagen where my associate had found it hard to meet her dietary requirements for breakfast. She noted that the Hilton was the first good breakfast she'd had in a week. The location was easily walk able to the Old Town square and other sites. Lots of shopping nearby. Private taxi service was available with professional drivers. Concierge had sent a useful email describing sites in Prague. Most important, I had left behind a gift that they found and mailed to me in the USA. Great time. Will stay there again. Only complaint is that like every hotel in Europe, the concept of a shower curtain on a rod has not caught on. Hard to keep floor dry.

Room Tip: Ask for the corner rooms. They are at least 50% larger
See more room tips
  • Stayed: July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank cyantist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this reviewResponded 7 August 2014

Dear Sir/Madam,

Thank you for choosing Hilton Prague Old Town during your visit of the Czech Republic, and for taking the time to give us such a nice feedback regarding your stay. It was indeed a pleasure for me to note that you enjoyed our hotel facilities, the central location of the hotel (only few minutes away from the most famous touristic sites), our breakfast offer and service offered by our Concierge.

We are looking forward to hopefully welcome you soon back to Prague.

Kindest regards,

Miroslav Pijak
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2014 via mobile

Great location, close to train stations, 10-15 min walk from town center. Executive lounge had great selection for breakfast and dinner. The only complaint we had was we were going to take a tour to kunta Hora and asked the concierge to check if they took credit cards. Tour co said no, so we got cash and walked to astronomical clock to meet group. Tour was full without a reservation so we walked back to hotel to get train schedule. The concierge then told us she made a reservation for us!! Had she told us that we wouldn't have had to spend so much time walking back and forth then getting to train and kunta hora. However, train was a lot cheaper than the tour and easy to do so in the end not a huge deal. During the week there was a farmers market at the end of the block. Craftspeople making glass beads, jewelry, blacksmith, food and beer garden.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank trvlngirlaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this reviewResponded 7 August 2014

Dear Sir/Madam,

Thank you for sharing your praising words and recommendation for other fellow travelers, and giving us the chance to read about your experience.

It was a pleasure to see that you liked our location and our Executive Lounge facility. Same time, please accept my deep apology for the mishap related to the concierge misunderstanding.

We will look forward to welcoming you back in the near future, ensuring you spend yet another fully enjoyable time.

Truly Yours,

Miroslav Pijak
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2014

My family recently enjoyed a vacation to the lovely town of Prague. We stayed at the Hilton at the gate to Old Town. I must say, the location was fantastic and the rooms were much more than expected. I have never been to a hotel with a better Executive Lounge and the staff were courteous and helpful. We will stay at the same hotel if we visit Prague again!

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Terry N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this reviewResponded 7 August 2014

Dear Sir/Madam,

Thank you for sharing your very nice feedback with fellow travelers. .

It was a pleasure to read that you liked the comfort of our hotel facilities, our location, but especially the service provided by our team in the Executive Lounge. Words such as yours are great motivator for all of us and I will proudly share your review with the rest of the team.
We will look forward to welcoming you back in the near future, ensuring you spend yet another fully enjoyable time.

Truly Yours,

Miroslav Pijak
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2014

The staff was very helpfull and the hotel close to the Republic square is very well located. Rooms were spacious and comfortable, albeit a little worn. Everything is just a few blocks away from the hotel.
The street the hotel is on is not very busy, so it is quiet despite being a block awat from Republic square.

  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank msalazardc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this reviewResponded 7 August 2014

Dear Sir/Madam,

Thank you very much for a nice review that you posted on Tripadvisor website.

I was glad to read that you enjoyed our central location, comfort and space of the bed room and also service offered.

Whenever you decide to return back to Prague, we will look forward to welcoming you back to Hilton Prague Old Town.

Warm regards,

Miroslav Pijak
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2014

We spent 3 nights in this first class hotel with excellent staff and great location. On arrival we received a bottle of bubbles for our wedding anniversary with compliments from the hotel. The staff couldn't do enough for us. Will definitely go again. Big thanks to everyone at The Hilton!

Stayed: July 2014, travelled as a couple
1  Thank ChioChuca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this reviewResponded 7 August 2014

Dear Sir/Madam,

Thank you very much for submitting this nice recommendation of Hilton Prague Old Town Hotel.

I am certainly happy to note that we contributed to your pleasant wedding anniversary and you were completely satisfied with our location, as well as service offered by our Team.

Should the road bring you to Prague again, we will be happy to have you staying with us.

Warm regards,

Miroslav Pijak
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2014

This hotel is in an excellent location - easy walking distance to the majority of the old town. The rooms were large enough with everything you would need and very clean and tidy. Breakfasts were very pricey however we had vouchers for cocktails and they were excellent and came complete with nibbles - the barman was great with his recommendations. Would recommend for a great holiday in Prague.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
2  Thank Mandy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this reviewResponded 7 August 2014

Dear Sir/Madam,

Allow me to thank you for staying in Hilton Prague Old Town and for your kind review of our hotel.

I was pleased to read, that our location and facilities exceeded your expectations and you found our Zinc bar team friendly and efficient. I am looking forward to share your words with the rest of the team.

We look forward to welcoming you back in the near future.

Warm greetings from the team at Hilton Prague Old Town,

Miroslav Pijak
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Prague hotels
Praha 1
Hilton Prague
Hilton Prague
#138 of 646 in Prague
5,090 reviews
Stare Mesto (Old Town)
InterContinental Prague
InterContinental Prague
#95 of 646 in Prague
2,686 reviews
Nove Mesto (New Town)
Prague Marriott Hotel
Prague Marriott Hotel
#83 of 646 in Prague
2,311 reviews
Show Prices
Show Prices
Show Prices
Nove Mesto (New Town)
Art Nouveau Palace Hotel
Mala Strana (Little Quarter)
Alchymist Grand Hotel & Spa
Stare Mesto (Old Town)
Hotel Paris Prague
Hotel Paris Prague
#52 of 646 in Prague
2,053 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Prague Old Town? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Prague Old Town

Address: V Celnici 2079/7 | Nove Mesto, Prague 110 00, Czech Republic
Phone Number:
Region: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#38 Family Hotel in Prague
#51 Business Hotel in Prague
#72 Romantic Hotel in Prague
#77 Luxury Hotel in Prague
Price Range: £96 - £332 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Prague Old Town 5*
Number of rooms: 303
Official Description (provided by the hotel):
Located in the in the centre of Prague’s most desirable attractions. Its proximity to the oldest parts of the city offers guests the option to fully explore the surrounding area including Old Town Square, Wenceslas Square and Charles Bridge. The hotel has over three hundred well-appointed guest rooms offering high quality accommodations and contemporary interior design, including non-smoking and accessible rooms. All rooms have been carefully refurbished to offer state of the art facilities with contemporary styling and sumptuous furnishings. Prague’s stylish dining spot, Zinc Restaurant features modern European cuisine with Asian flavours is recommended by the Michelin and Gault Millau guides. In its art deco inspired interior, Zinc lounge & bar seats over 70 people. Zinc lounge & bar serves specialty coffees, snacks with Asian flavours and tempting selection of cocktails. The new Prague meetings & events facilities form a great location for a successful business or leisure event in Prague Facilities include twelve meeting rooms as well as the Dvorak Ballroom, which can host up to 340 people. Other facilities include free access to Health & Fitness Center for hotel guests, 24 – hour Room Service, high-speed internet access, with a choice of a wired or wireless connection (Fee applies), underground parking (Fee applies), laundry services, business center, concierge and limousine services. The hotel was awarded with: Certificate of Excellence TripAdvisor 2015 One of Top 35 hotels in middle Europe, awarded by readers of Conde Nast Traveler Awards 2013 One of Top 25 Luxury hotels in Czech Republic, TripAdvisor Travellers Choice Awards 2014 Restaurant Zinc - TripAdvisor Travellers Choice Awards 2014 ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Jet2Holidays , Booking.com, Superbreak UK, TripOnline SA, Agoda, Expedia, Hotels.com, Evoline ltd, HotelsClick, getaroom.com, Cancelon, Ebookers, 5viajes2012 S.L. and HotelQuickly so you can book your Hilton Prague Old Town reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Prague Old Town Hotel Prague
Hilton International Prague
Prague Hilton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing