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Maximilian Hotel
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Reviews (2,609)
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1,987
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All reviewshonesty barhonor barold town squaregold fishred housepet goldfishchez marcelchurch viewjewish quartergreat hotelquiet streetsister hotelnespresso machineexcellent locationlittle touchesbreakfast buffetmodern hotel
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Reviewed 5 January 2014

The location is perfect because it's so close to everything, but at the same time - the hotel itself is located on a quite street. Even on New Year's Eve, we had no issues with the noise. Loved the breakfast, honesty bar, the seating area with the fireplace, books and free DVDs for rental. Loved the sunken bathtub and comfortable bed. What really made our stay in Prague a great experience was the staff at Maximillian, Sonia at the front desk took care of all our requests effortlessly, Tomas and Andrej were very helpful and friendly and made us feel so welcomed.
They really went out of their way and took very good care of us. The staff at Maximillian were the friendliest people we met in Prague.

  • Stayed: December 2013, travelled as a couple
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1  Thank Sora A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaximilianHotel, Guest Relations Manager at Maximilian Hotel, responded to this reviewResponded 8 January 2014

Dear Beachlove08,

Many thanks for your wonderful review on our TripAdvisor page, as well as for having chosen the Maximilian Hotel in Prague.
It was great to read how much you enjoyed your stay here and we honestly appreciate your kind feedback regarding all the features you liked here. We would especially like to thank you for your kind recognition of our staff for their efforts in making your stay a pleasant one - everyone sends their best regards to you and they are grateful that you mentioned them in your comments.
We would be happy to see you again here!

Kind regards,
Andrea Járvás

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2014

This was a wonderful hotel! We took the airport shuttle into the city and walked about 15 minutes which gave us the chance to sightsee along the way. Room was very spacious and very clean, the staff were very friendly and the bellhop was so helpful. There was a short circuit in our room and the power went out and the hotel maintenance attended to it within 3 minutes of us calling reception. It's close to the main square and other attractions if you don't mind walking and experiencing the city on foot. Breakfast was great - in addition to the buffet spread, each day had additional breakfast items which were made to order. Great lounges to wait in if you have checked out and there is time till your flight. Free wifi, although it was a bit slow at times.

  • Stayed: November 2013, travelled as a couple
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Thank denice l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaximilianHotel, General Manager at Maximilian Hotel, responded to this reviewResponded 8 January 2014

Dear denice l,

Please allow me to thank you on behalf of the entire team for leaving your kind feedback on our TripAdvisor page. I will make sure that your comments will be shared with everyone.
I look forward to welcoming you back for a future stay!

Best regards,
Manfred Tobolka

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Reviewed 4 January 2014

A great location. Tucked away so quiet but only 5 mins to the main streets.
All the staff were helpful particularly the breakfast staff. The breakfasts were buffet style but every taste covered. Timing of breakfast 630-1130 meant that there were no queues.
The rooms of a high standard.
I ordered the taxi to and from the airport which worked well.
A great stay - thank you.

Stayed: December 2013, travelled solo
1  Thank Andrew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaximilianHotel, Guest Relations Manager at Maximilian Hotel, responded to this reviewResponded 8 January 2014

Dear Andrew B,

We were delighted to read your kind comments - a huge thanks for posting your review on our TripAdvisor page!
It makes us really happy to know that you had a great time here and enjoyed our facilities.
We hope to see you again soon!

Kind regards,
Andrea Járvás

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Reviewed 4 January 2014

Loved our stay at the Maximilian in Prague's old town !! Kind and helpful staff Great little details like afternoon tea served in the Honesty Bar free of charge!.Excellent breakfast included in the rate, which is unusual these days Highly recommend it!!

  • Stayed: December 2013, travelled as a couple
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1  Thank hansfalada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaximilianHotel, General Manager at Maximilian Hotel, responded to this reviewResponded 8 January 2014

Dear hansfalada,

I would like to thank you for your wonderful feedback on TripAdvisor and also for having chosen the Maximilian Hotel for your stay in Prague. Your review is a great motivation for our entire team.
I look forward to welcoming you back in the future!

Kind regards,
Manfred Tobolka

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Reviewed 3 January 2014

Apart from being very modern and ‘hip’ (with an offer of an in-room pet fish, in case you miss your pet at home!), this hotel has some of the best customer service I have ever experienced! A few weeks prior to our arrival we received an email offering help with booking transfers, restaurants and spa treatments. The staff were patient and accommodating, answering queries in detail. Therefore upon arrival we had cars, dinners and a pamper package all organised, without doing a thing! This was very helpful.
During our stay the staff offered smiles and were always willing to help. Which was absolutely lovely!
I went on an early morning jog, organised by the hotel and got to see the city in a different way, another great touch.
Thank you Maximilian Hotel for a great stay.

  • Stayed: December 2013, travelled as a couple
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Thank Pauline927
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaximilianHotel, Guest Relations Manager at Maximilian Hotel, responded to this reviewResponded 8 January 2014

Dear Pauline927,

Thank you so much for posting your wonderful review on our TripAdvisor page! We always strive for excellence in our service, therefore we are really proud to hear that you were so satisfied with so many aspects of your stay at the Maximilian Hotel.
We will be looking forward to seeing you again here in the near future!

Kind regards,
Andrea Járvás

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