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Maximilian Hotel
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Reviews (2,581)
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1,966
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1,290 - 1,295 of 2,581 reviews
Reviewed 11 February 2014

This hotel went above and beyond in service for us. They had a few issues and after spending the night at another hotel that they arranged for us, we loved our stay here.

The front desk staff was so friendly and helpful. When we came back after breakfast after our night at the other hotel, we found our room ready, with a bottle of wine, chocolates and strawberries as an apology for the problems the day before. Throughout our stay they could answer questions and when we requested items for our room they arrived promptly. The cleaning staff would say hello in the hall and everyone always had a smile for us. One of the desk agents, Sonia, always greeted us by name and made us feel so welcome. We actually wrote a note to the manager about her service as it was so exceptional.

Our room had an actual queen size bed (not two singles pushed together) and pillows that were nice and fluffy and supportive. Lots of room and storage for two people and their bags. A good desk for our laptop, which also housed a Bose sound system dock and a Nespresso machine. There is an honesty bar on the main floor which you can get coffee and tea at and alcohol as well if you'd like a nightcap after you return from seeing the sights. Internet was free and it worked well. The reception area had coffee in the morning to grab on your way out and in the afternoon flavoured waters and usually little treats like cookies. This hotel allows you to request a goldfish in your room and if they have one available, it will hang out in your room for the duration of your stay. This little touch put a smile on our face every time we'd come back to our room. It makes it a little more homey and we'd find ourselves laughing as we'd watch it swim around it's tank. (We even named ours since we treated it like our little Prague pet!)

The location is just minutes to the main square and there are plenty of eateries along the way. A laundrymat can be found around the corner and you can get your laundry done while you visit the sites for a reasonable cost. The block was quiet and felt residential. Breakfast has a cold buffet and you can have drinks and warm food made upon request. (Pancakes, crepes, oatmeal, eggs,smoothies etc.)

We will be recommending this hotel to friends and family that travel to Prague and hope that they keep their standards high!

  • Stayed: October 2013, travelled as a couple
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3  Thank LB1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaximilianHotel, Guest Relations Manager at Maximilian Hotel, responded to this reviewResponded 18 February 2014

Dear LB1982,

Please allow us to thank you for your wonderful and detailed review. It makes us proud to know that we managed to contribute to a memorable experience at the Maximilian Hotel.

We are delighted to know that you enjoyed our facilities and found so many aspects to your liking, such as your room, the Honesty Bar and our convenient location. How lovely it is to know that you also appreciated the company of the pet goldfish!

We would especially like to thank you for highlighting how much you were satisfied with the attentiveness of our staff; your kind feedback is a great motivation for the entire team. Sonia was very pleased to see that you mentioned her in your comments.

We look forward to seeing you very soon again at the Maximilian Hotel!

Kind regards,
Andrea Járvás

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Reviewed 10 February 2014

... I am visiting maximilian since its foundation some decade ago. Unlike many other places, maximilan didn't get arrogant and keeps its mixture of being a hotel, but careing about its guests like a family run small pension. at my last stay, i even found a birthday cake and a bottle of sparkling wine in my room. having asked for a receipe of that great carrot cake, i got it - handwritten, directly from the kitchen. i will always enjoy coming back.

Room Tip: I like the red house, as one has a view over this small cozy square called Hastalské námestí.
  • Stayed: January 2014, travelled on business
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Thank Hana C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaximilianHotel, Guest Relations Manager at Maximilian Hotel, responded to this reviewResponded 16 February 2014

Dear Hana C,

Thank you so much for posting your lovely review on our TripAdvisor page!
We are delighted to know that you enjoy our facilities and we are especially happy to hear that you appreciate the friendliness and attentiveness of our staff. We are so glad that you liked our surprise on your birthday and we hope you've had the opportunity to try the recipe already.
It is our great pleasure to have you as a regular guest at the Maximilian Hotel and we all look forward to welcoming you back soon for your next stay with us!

Kind regards,
Andrea Járvás

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Reviewed 5 February 2014

We had a wonderful stay in this hotel and were looked after very well by all the staff. The breakfasts were top quality and there was an amazing choice. We appreciated the complimentary tea and coffee in the late afternoons, which also were served with a freshly baked cake. Just the thing to bridge the gap before dinner in the city. A very friendly and well run hotel with comfortable rooms, complete with coffee makers, soft white towels and gowns.

  • Stayed: January 2014, travelled as a couple
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Thank isa s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaximilianHotel, Guest Relations Manager at Maximilian Hotel, responded to this reviewResponded 10 February 2014

Dear isa s,

We would like to thank you for providing us with your nice feedback regarding your recent stay at the Maximilian Hotel.
It is delightful to know that you enjoyed our facilities and appreciated the assistance of our staff, and we were also really glad to read that you liked our daily served 5 o'clock coffee and tea and our freshly baked Czech cake.
We will look forward to welcoming you back soon!

Kind regards,
Andrea Járvás

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Reviewed 4 February 2014

This review is for the spa and spa facilities only as we didn't stay at the hotel. Maximilian Hotel's spa was recommended to us by our hotel. The 1 hour foot reflexology was outstanding. My masseuse was of Thai origin and highly talented.
The facilities were clean, tidy and calming. I literally floated out after what was such a relaxing time. Would highly recommend if you are looking for an authentic thai massage.

  • Stayed: February 2014, travelled as a couple
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Thank Travellingblogger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaximilianHotel, Guest Relations Manager at Maximilian Hotel, responded to this reviewResponded 10 February 2014

Dear Travellingblogger,

We are so happy that you liked the Planet Zen massage center located in the Maximilian Hotel. Thank you for leaving your feedback on our TripAdvisor page. We hope to have the opportunity to have you as a guest in our hotel in the near future!

Kind regards,
Andrea Járvás

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Reviewed 2 February 2014

We stayed there for 5 nights this January. Liked this hotel a lot. Excellent location, clean rooms, nice and rich breakfast. Also liked the idea of honesty bar and were offered a golden fish at the reception by Dalila ( remembered her name because during the whole stay she was always ready to help that was very nice). I would defenitily recommend this hotel and next I come there , I would choose this one again.

  • Stayed: January 2014
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Thank Edur537
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaximilianHotel, Guest Relations Manager at Maximilian Hotel, responded to this reviewResponded 10 February 2014

Dear Edur537,

It was great to read your kind review, thank you so much for posting it on our TripAdvisor page!
The whole was really happy to read your positive feedback, especially Dalila - she was so glad to see that you mentioned her in your comments.
We are pleased to know that you appreciated so many aspects of your stay at the Maximilian Hotel, such as the location and rooms and our breakfast.
We look forward to seeing you again in Prague!

Kind regards,
Andrea Járvás

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