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“Superb service”

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Grand Hotel Bohemia
Ranked #46 of 672 Hotels in Prague
Certificate of Excellence
Orlando, Florida
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Superb service”
5 of 5 bubbles Reviewed 1 November 2011

We held our conference at Hotel grand Bohemia because of the location the price and because their gorgeous ballroom was big enough to hold our projected number of participants. Though they did not have enough sleeping rooms, they contracted for more with Hotel Paris across the street. We were rewarded with "can do" service that was very easy to work with.

Sleeping rooms were very comfortable and roomy. Free internet in rooms and throughout the hotel.

An overall great experience.

Room Tip: for the best view, ask for a room high up and facing the castle
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  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank hmslloyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,661 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (238)
Date | Rating
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English first
St. Petersburg, Russia
Level Contributor
39 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed 1 November 2011

I am a frequent visitor in Prague, mostly on business and have stayed in a variety of 5* properties so I can really compare. I can neither say this is a 5* hotel nor I would recommend it to others looking for quality for their money.
I will start with some nice things: great location, quiet, yet, close to dining, sightseeing, shopping etc. I got an executive room, which felt quite spacious due to high ceiling - otherwise it is a regular size. It is decorated nicely, but very very plain. There is nothing special about the room at all.

To note everything else: unfortunately, the hotel ruined my first impression as there was no bell boys or anyone at the door. I arrived with a box that I couldn't carry, so while my driver was still there I had to run inside asking for help. My driver left and I waited for several minutes on the street waiting for someone to come and take my box. No apology whatsoever.
The lobby is really worn out and needs some refurbishment. No feeling you are in a 5* hotel.
Then, I was given a really tiny room in the end of the corridor with a wall view. I was going to stay at the hotel for 4 nights, including a 2 day meeting at the same hotel, so I asked for a change. First, they told me that they have no other rooms, then they said they would be able to change it tomorrow, and then, finally, they found a room. Definitely, not a nice way to handle it, obviously not a 5* way. No apologies.
The a/c didn't work at all - I put it to minimum and it was still very hot in the room. Had to open my window to be able to sleep. Thankfully, it was not extremely noisy at night as stayed up quite late, but I could still hear some drunk parties and garbage pick up outside.
Breakfast is really mediocre, especially for a hotel that claims to be 5*.
No turn-down service, but during the daily room cleaning they left a small chocolate and a weather forecast for tomorrow.
In any case, I would give this hotel a maximum of 4*. They really need to improve their service to make it a better property.

Room Tip: Try to get a room with a odd and smaller number. The hotel is shaped the way, so the further you are...
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  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Dashkina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 31 October 2011

Had a nice stay with nice room and great service with free wifi plus great location :)

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Priya0688
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexico
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed 19 October 2011

They say is a 5 stars hotel !!!!! never at list 3 1/2 stars, Very very small rooms, Terrible cleaning, bad service, very bad breakfast, the only good thing is the location 3 minutes walk for the principal plaza.
If I return to Prague definitely I look for another option.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ant_obrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tucson, Arizona
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 18 October 2011

Excellent location near Powder Gate and close to Old Town Square. Nice comfortable room; helpful, friendly staff. Adequate breakfast with good service.

  • Stayed October 2011, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Desert_Eagles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisbon, Portugal
Level Contributor
61 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 7 October 2011

Excellent hotel, centrally located. Great staff, free wifi. Breakfast very good. I stayed on an executive room with a private balcony with a great view over Prague. Extremely comfortable bed, had a great night sleep.

Room Tip: High floor, executive room
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  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jpfcoelho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 October 2011

I am a repeated customer here. We love the spacious, quiet and comfortable hotel rooms and the location in the center of the Old Town. The multilingual hotel staff and the services will efficiently cater to all your wishes - anything from the room service or arranging the sightseeing trip, up to purchasing a new SIM card for your phone. For a last few years, this hotel is the only hotel we make our reservations while staying in Prague.

Frank from San Diego

  • Stayed August 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mac05045
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Bohemia

Property: Grand Hotel Bohemia
Address: Kralodvorska 4 | Stare Mesto, Prague 110 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Stare Mesto (Old Town) , Praha 1
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#12 Family Hotel in Prague
#32 Romantic Hotel in Prague
#41 Luxury Hotel in Prague
#41 Business Hotel in Prague
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Grand Hotel Bohemia 5*
Number of rooms: 79
Official Description (provided by the hotel):
Grand Hotel Bohemia is a 5-star luxurious hotel in the heart of Prague's Old Town. Only a few minutes walk divide this noble hotel with 78 elegantly furnished rooms from the main sights, architectonic landmarks and luxury shopping streets of the Old and the New Town of Prague.The Grand Hotel Bohemia has it all - located in town centre and yet very quiet street, hotel has a captivating essence of old times blended with highest comfort and services provided by top team of dedicated professinals. ... more   less 
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Also Known As:
Grand Hotel Prague

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