We went to Prague for my birthday in April and chose this hotel as it looked very nice and was centrally located, close to Wenceslas Square. Its proximity to the Mustek metro station makes it easy to get to and from the airport. We arrived at the hotel late on a Sunday evening and was told that we had booked a twin room, which we had not. As it was late we agreed to stay in the twin room and we were moved to a double room the next day. The room on the 7th floor was comfortable but not very big and in no way resembled the picture of the deluxe room shown on the Venere website. There were tea and coffee making facilities in the room, and a minibar however I was disappointed to find that the bottles of mineral water were priced at £4, as in other hotels I have stayed, water is provided free of charge. We had a problem with the smell of cigarette smoke coming into our room, which must have been coming through the air conditioning ducts, even though we were supposed to be on a non-smoking floor. We reported it to Reception staff who promised to investigate, but the smell persisted. The air conditioning didn't seem to work when we tried it and the TV seemed to have a continual problem with the digital signal. Breakfast was very good with a large selection of hot and cold items, although on the first morning, the hot food was lukewarm. Despite these little problems we enjoyed our stay, and for the price we paid, the hotel was good value, but probably not the 5 Star quality that we were expecting.
- Official Description (provided by the hotel):
- ROOMS RENOVATED 2014 & 2015 Art Nouveau Palace Hotel is a centrally located unique property in historic ambience of original Viennese Art Nouveau building from 1909. Softlights in the warm and inviting elegant guest rooms create a cosy atmosphere where guests can forget the hustle and bustle of the city below. All 127 spacious rooms in classic style with high ceilings, some with lovely city views offer complimentary high-speed internet access, tea & coffee making facilities,mini-bar,Italian Carrara marble bathrooms,bathrobes&slippers. ... more less
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- Also Known As:
- Palace Praha Hotel
- Palace Praha Prague