My group just returned from a ten-day stay at the Art Nouveau Palace. We could not have been treated better, especially by the manager, who left us a welcoming letter (with fruit) and a good-bye letter (with a Mucha postcard) in our rooms and who was so attentive to our needs. He even had wine for us in the lobby before we went out on our final evening. There are no words to express how professional, friendly, and helpful the staff is, from the front desk to the concierge to the housekeepers. The place felt like a luxurious home I was reluctant to leave.
Other reviewers have commented, justly, on the terrific breakfast buffet and convenient location. A few words about breakfast: I think the diabetic pastries (don't miss the apple one) tasted better than the regular ones, and the fact they even had a diabetic section on the buffet was impressive. The selection of cheeses, meats, fresh fruit and vegetables, yogurts, nuts and seeds, and hot dishes would satisfy anyone. Omelets are good, but I liked my poached eggs on toast squares. There are five kinds of juice available, plus champagne on Sunday mornings. My only issue is that no one comes by your table after you sit down to ask for your beverage order. Coffee drinkers have good luck, bug it can be tough to snag an English speaker to request hot water or tea.
The rooms are scrupulously cleaned, usually twice a day, with nice fresh towels, and sometimes there are chocolates on the bed when you get back at night. I could have eaten off the bathroom floor (marble, as other reviewers have noted.) The bed is firm and comfortable, especially good for the back and there are plenty of fluffy pillows. The TV does indeed offer many channels - my favorite was the Chinese documentary channel (number 6). I was fortunate to have room 519, at the very end of the corridor across from the laundry area for housekeepers, as far as possible from the elevator and opening on the inner courtyard. Sleep is excellent and undisturbed in such a quiet environment - not even the minibar fridge makes any noise. The temperature controls are easy to use and quickly responsive. I have rarely (maybe never) been so comfortable in any hotel room.
To top it off, the hotel offers an excellent cafe on the ground floor (a delicious menu and good bar), plus a gourmet restaurant. There was apparently an Internet terminal though I never made an effort to find it.
Regarding the tram construction work on Jindrisska Street: it continued apace during our visit (May 24-June 3) and it looks like the section near the Palace Hotel will be completed soon. During the day, in my room I could hear some noise like a power drill or jackhammer. But I found this opportunity to witness tram line construction fascinating. There is no problem walking around the roadwork, and it is actually nice because vehicles can't get through right now, so you can cross the street more easily.
- Official Description (provided by the hotel):
- ROOMS RENOVATED 2014 & 2015 Art Nouveau Palace Hotel is a centrally located unique property in historic ambience of original Viennese Art Nouveau building from 1909. Softlights in the warm and inviting elegant guest rooms create a cosy atmosphere where guests can forget the hustle and bustle of the city below. All 127 spacious rooms in classic style with high ceilings, some with lovely city views offer complimentary high-speed internet access, tea & coffee making facilities,mini-bar,Italian Carrara marble bathrooms,bathrobes&slippers. ... more less
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- Also Known As:
- Palace Praha Hotel
- Palace Praha Prague