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“Prague hotel”

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Art Nouveau Palace Hotel
Ranked #51 of 648 Hotels in Prague
Certificate of Excellence
Reviewed 7 August 2014

Stayed in Art Nouveau Palace Hotel for a week end July/early August 2014. Excellent hotel, accommodation very clean and high standard, excellent choice at breakfast, staff very helpful. Looks like it has been recently redecorated in keeping with its art nouveau origins. Hotel located very near Wenceslas Square and right opposite Mucha Museum (which is worth a visit if you are interested in art nouveau). Within 2-3 minutes walking distance of traditional Czech pubs/restaurants at very reasonable rates (once you stay away from Wenceslas Square itself prices are much more reasonable). Around the corner from the Museum of Communism which is also worth a visit. Got the airport shuttle bus CEDAZ www.cedaz.cz which is convenient, reasonably priced, and located near by.

Room Tip: ask for a room overlooking courtyard rather than main street as it will be quieter
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank S M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PDFOM, Front Office Manager at Art Nouveau Palace Hotel, responded to this reviewResponded 18 August 2014

Dear S M, our team is really happy to hear you enjoyed your stay with us and that we could make your time in Prague enjoyable. We have finished redecoration of our rooms at the end of March to keep our high standard and we are happy to hear you liked them. We are proud to hear your comments about our choice at breakfast and our staff. We hope to welcome you soon back.

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949 - 955 of 1,620 reviews

Reviewed 6 August 2014

The Palace Hotel is located very near some of the important tourist destinations of Prague. You can easily walk to the pram station and buy tickets for travelling throughout Prague. You can also find myriads of restaurants and cafes near the streets of the hotel.

Coming to the Hotel, it has a sparkling lobby which is very clean. The sparkle of the lobby (and the rooms) was a bit tacky for my taste. The staff is nice and polite.

I was the only occupant of a twin room. The room is averagely sized and has the usual amenities. The only thing missing was the electric iron. The Bathroom is an all marble affair and again, a bit too tacky for my taste.

The Breakfast at the hotel has a decent variety. Standard continental fare is server here.

Overall this is a decent enough hotel

  • Stayed: July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Abhishek J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MartinZidek, Generální ředitel at Art Nouveau Palace Hotel, responded to this reviewResponded 7 August 2014

Dear Mr. Abhishek,
many thanks for your review. I fully agree that the classical art nouveau decor of our hotel may not suit to everyone`s taste. However if you are travelling to a historical city as Prague, why not to stay at an historical hotel and enjoy a classical style which goes hand in hand with the flair of the city :) In any case, thank you for your feedback and hope to see you back in Prague soon.

Martin Zidek
General Manager
Art Nouveau Palace hotel Prague
Email: gm@palacehotel.cz

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Reviewed 5 August 2014

My wife and I spend a night at this hotel on our euro vacation. The hotel is beautiful, clean with attentive staff and spacious rooms. Hotel is conveniently located, within walking distance of major tourist attractions. If you driving to this hotel then put Palace Hotel into the gps, our gps couldn’t find the full name.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank travelingFalcons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PDFOM, Front Office Manager at Art Nouveau Palace Hotel, responded to this reviewResponded 18 August 2014

Dear Blrs2014,
thank you very much for your time to write this review and your nice comments about the hotel, rooms and our staff. We agree that the location of the hotel is really great.

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Reviewed 29 July 2014 via mobile

From our airport pick up (1600 CZK return transfer) to our check-out the staff were so helpful and friendly.

Standard and quality of everything in this hotel is perfect- breakfast variety and quality impeccable, accommodated gluten free diet very well, restaurant food and service amazing, piano playing in the restaurant a lovely, classy touch.

Location is ideal, only a short walk to the main area and very quiet at the same time.

Would stay again!

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank jmcgui11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MartinZidek, Generální ředitel at Art Nouveau Palace Hotel, responded to this reviewResponded 5 August 2014

Dear guest,
Many thanks for your wonderful feedback and compliments on our services. I was pleased to hear about the helpfulness and friendliness of my co-workers. I am proud to have such a young and enthusiastic team who is always striving to help our guests. Thank you for highlighting our breakfast in your review. We believe breakfast is one of the most important services we can provide to our guests. It is a showcase of our services and the quality of our hotel. Thank you for letting other travellers know about our breakfast.

With my best regards,
Martin Zidek
General Manager
Art Nouveau Palace hotel
Email: gm@palacehotel.cz

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Reviewed 27 July 2014

Stayed here 3 nights in July 2014. Great location. Very nice, European feel. We did 4 big cities on this trip, and this was our favorite hotel. The best part was the amazing concierge. She was extremely helpful and found us great places for dinner. The room was extremely comfortable. The bar was fun. The breakfast was really nice. Not a huge corporate place, but a good sized boutique hotel. Very close to everything, and a short walk to the train station.

Stayed: July 2014, travelled as a couple
2  Thank ThomSinclair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MartinZidek, Generální ředitel at Art Nouveau Palace Hotel, responded to this reviewResponded 5 August 2014

Dear Thomas,
Thank you for letting us and other travellers know about your experience in our hotel. I was pleased to hear that our hotel and our team helped you to have a perfect holiday in Prague. We always strive to provide the best service to our guests and feedback like yours always makes our day!

Hope to see you back in Prague and at the Art Nouveau Palace hotel soon!

With my best regards,
Martin Zidek
General Manager
Email: gm@palacehotel.cz

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Reviewed 23 July 2014

Stayed in this hotel for 2 nights with my sister, mother and aunt. The staff were so helpful and friendly. Rooms were spacious and immaculately kept. The hotel is on a quiet street just a few moments walk from all the main sights. The breakfast was absolutely fantastic!! The omelette station was a particular highlight!

The only issue we had was with the river cruise we booked through the hotel. It was poorly organised by the company and the "tour guide" didn't want to know us. We still enjoyed it by making our own fun but when the tour guide left to walk back to the old town without us - we were a little put out. Luckily we were able to run and catch up with the group. Seemed to me like with a few basic extras (having a meeting point, doing a head count of your group) these issues could have easily been avoided. We complained at the hotel via the absolutely lovely concierge but didn't get a response back before checking out.

I would definitely recommend this hotel for a little piece of luxury in the heart of Prague. Just don't do the river cruise when you're there!

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank CleoBlue14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MartinZidek, Generální ředitel at Art Nouveau Palace Hotel, responded to this reviewResponded 4 August 2014

Dear Madame,
Thank you very much for your review. I was happy to hear you had a pleasant stay with us. Thank you for your compliments about our breakfast and the omelette station. We put a lot emphasis on our breakfast as we believe it is one of the most important services a hotel can provide to its guests. Sorry to hear about your experience with the river cruise company. I have personally forwarded your comment to the manager of Premiant City Tours and she promised to look into this and speak to the guide who was leading your group. We normally obtain very good comments from other guests on this particular river cruise and therefore we recommend it to our guests. We will now refrain from offering this river cruise until we receive a reconfirmation from Premiant that they have addressed the issue with the guide.

Once again thank you for your review and hope to see you back in Prague soon.

With my best regards,
Martin Zidek
General Manager
Email: gm@palacehotel.cz

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Reviewed 20 July 2014

A fantastic stay. Its location was the best. Most everything was in walking distance. Room is extremely confortable (super italian espresso). We like the presence of a staff italian member . Very pleasant stay in Praga.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank Francesca C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MartinZidek, Front Office Manager at Art Nouveau Palace Hotel, responded to this reviewResponded 22 July 2014

Dear Francesca, Thank you very much for your great feedback of our hotel. I am glad you liked the coffee. We try to deliver to our guests excellent service and that is why we try to cover most of the languages to make the stay easy and comfortable.We hope to welcome you back.

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Additional Information about Art Nouveau Palace Hotel

Address: Panska 12, Prague 11121, Czech Republic (Formerly Hotel Palace Praha)
Phone Number:
Region: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#34 Family Hotel in Prague
#47 Luxury Hotel in Prague
#56 Romantic Hotel in Prague
#78 Business Hotel in Prague
Price Range: £67 - £248 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Art Nouveau Palace Hotel 5*
Number of rooms: 127
Official Description (provided by the hotel):
ROOMS RENOVATED 2014 & 2015 Art Nouveau Palace Hotel is a centrally located unique property in historic ambience of original Viennese Art Nouveau building from 1909. Softlights in the warm and inviting elegant guest rooms create a cosy atmosphere where guests can forget the hustle and bustle of the city below. All 127 spacious rooms in classic style with high ceilings, some with lovely city views offer complimentary high-speed internet access, tea & coffee making facilities,mini-bar,Italian Carrara marble bathrooms,bathrobes&slippers. ... more   less 
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Also Known As:
Palace Praha Hotel
Palace Praha Prague

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