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“Great Hotel”

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Mamaison Riverside Hotel Prague
Ranked #109 of 649 Hotels in Prague
Certificate of Excellence
Reviewed 21 March 2014

Stayed for the wife's 50th. Excellent service from all staff throughout the stay. Rooms well presented, very clean and cleaned daily. Bar prices in hotel reasonable when compared with many other major city hotels, Breakfasts excellent, staff very attentive. Had room service 1 evening well priced and again good quality. Would have loved to have eaten in the hotel at night but very limited space in the bar to eat (only draw back of stay) Cannot see why they do not open the breakfast room as a restaurant at night.Centrally located for attractions and sights both sides of the river. Nothing more than a 15-20min walk away. Would definitely recommend this hotel to those looking for a quality and relaxing break. More of a couples hotel than family.

Room Tip: If you can afford it go for a suite and ask for room overlooking river. 3rd floor upwards are best v...
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  • Stayed: March 2014, travelled as a couple
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1  Thank GrandadMark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tibor B, General Manager at Mamaison Riverside Hotel Prague, responded to this reviewResponded 31 March 2014

Dear valued guest, dear Mark from Mansfield,

thank you so much for celebrating your wife´s 50the birthday with us - once again we wish her all the best. We are also thankful for writing your review on Mamaison Riverside Hotel Prague here on Tripadvisor, your experience is truly appreciated.

We are very happy to see your satisfaction with a good location that is a great plus - but also on overall stay, especially with room, room service and breakfast service quality and positive feedback on our employees that made your trip even more enjoyable.

We look forward to possibly welcome you in Prague on your future trips.

Kind regards and all the best to the UK,

Tibor BIELIK
General Manager

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615 - 621 of 1,597 reviews

Reviewed 16 March 2014

Stayed here with my wife following a short ski break in the north of Czech Republic. The hotel is only 15 mins walk from Charles Bridge and centrally located on the west bank of the River Vltava. We were lucky enough to get a fourth floor room with balcony overlooking the river which only further enhanced our experience. Our room was extremely clean and comfortable, beautifully decorated and well equipped. The only downside was the extortionate bar prices in this hotel which were in complete contrast to most other hostelries in the city. Would highly recommend a stay here.

Stayed: March 2014, travelled as a couple
1  Thank Geoff P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tibor B, General Manager at Mamaison Riverside Hotel Prague, responded to this reviewResponded 31 March 2014

Dear valued traveler, dear Geoff from Belfast,

thank you very much for spending time and writing your review on Mamaison Riverside Hotel Prague.

We are very happy to see your satisfaction with overall stay, especially with room including its decorations, cleanliness of the bathroom including amenities and staff, that made your trip even more enjoyable.

I am sorry to hear the prices in our bar were not according to your expectations. I can assure you that the bar prices are set to be in line with similar hotels of our standards and quality and we frequently look at the options to set the prices in line with the competition.

We look forward to possibly welcome you in Prague on your future trips.

Kind regards and all the best,

Tibor BIELIK
General Manager

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Reviewed 12 March 2014

Have to say to start we had a lovely greeting from a member of staff.was shown to our room which had a river veiw as requested, exceptionally clean with a well stocked mini bar.. the room was cleaned to perfection everyday , breakfast was lovely and hot .... Overall great experience....

  • Stayed: February 2014, travelled as a couple
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2  Thank terjoey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tibor B, General Manager at Mamaison Riverside Hotel Prague, responded to this reviewResponded 31 March 2014

Dear valued traveler from Wexford,

thank you very much for spending time and writing your review on Mamaison Riverside Hotel Prague here on Tripadvisor.com.

We are very happy to see your satisfaction with overall stay, river view, especially with location, comfy room, greatly stocked minibar and last but not least front officestaff, that made the start of your trip even more enjoyable.

We look forward to possibly welcome you in Prague on your future trips.

Kind regards and all the best to Ireland,

Tibor BIELIK
General Manager

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Reviewed 11 March 2014

Riverside Hotel is in a great location - close enough to all the action, yet far enough away to be restful. It is an easy 10 minute walk from many attractions. The staff is friendly, the rooms are comfortable and clean, the beds are wonderful(!), and the breakfast has everything you need. My only recommendation would be to make the restaurant/bar larger as there were times we would have loved to have a drink at the hotel at the end of the evening but the atmosphere just wasn't nice as it was so small. But then again it forced us to explore the city and we found some great restaurants and bars which only added to our experience. If I come to Prague again I will definitely stay here. Word of caution: there are stairs involved so take this into account if you have difficulties walking.

  • Stayed: February 2014, travelled on business
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2  Thank Ashley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tibor B, General Manager at Mamaison Riverside Hotel Prague, responded to this reviewResponded 31 March 2014

Dear valued traveler, dear Ashley from Dubai,

thank you very much for spending time and writing your review on Mamaison Riverside Hotel Prague.

We are very happy to see your satisfaction with location - very close to all sights and monuments - but in general on overall stay, especially with room, good quality bed and our friendly staff members.

We look forward to possibly welcome you in Prague on your future trips.

Kind regards and all the best to the UAE,

Tibor BIELIK
General Manager

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Reviewed 9 March 2014

For those that do not need to be right in the middle of the action this is a great location. that being said it was not out of the way. You can walk across the bridge, grab the #17 tram, and be at the St Charles bridge in 5 minutes. The staff is very friendly, there is an elevator, the rooms were well sized, very clean and comfortable with all the amenities you would expect. The breakfast is above normal in size and offerings and not over priced if you get it in the room pkg. There is a nice lobby bar offering small meals and drinks,this can be nice if you arrive late or it is raining. The windows open but I would advise against it as they are not opened often and bugs will come in. The only con that I found was there is no wifi except in the lobby. there is parking out front on the dead end street.

Room Tip: the riverfront rooms are worth the difference in price.
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  • Stayed: September 2013, travelled on business
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1  Thank Dan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tibor B, General Manager at Mamaison Riverside Hotel Prague, responded to this reviewResponded 31 March 2014

Dear valued guest, dear Dan from Petoskey,

thank you very much for your review of Mamaison Riverside Hotel Prague. We appreciate your feedback and value your honest evaluation and experience for fellow travelers on Tripadvisor community.

First of all, we are happy to see that you liked the room provided with the river view as well as staff attendance and location comment.

Secondly thank you for your advice and also thanks for uploading nice pictures taken in our hotel. These will for sure help fellow travelers to get to know the hotel a bit better.

We regret to see that during your stay you had to face with some unpleasant issues with the internet. As for the WiFi - we already increased the network coverage as the historical building had some difficulties to distribute the signal due to the thickness of the walls. But I can assure you that we are now completely covered and WiFi signal is everywhere - not just in the common areas.

We truly hope to welcome you sometimes in the future.

Kind regards to Michigan,

Tibor BIELIK
General manager

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Reviewed 7 March 2014

The hotel itself was beautiful, it was wonderfully furnished and large. The location was ideal and was a quick walk to the closest metro station.

The only con, which was a BIG con, was that our air conditioner was broken and would beep every 5 mins throughout the night, if turned on. Our trip was in summer, so it was not ideal to turn off the air but we had little choice in the matter if we wanted to get any sleep. We informed the front desk of the problem and they told us they would take care of the issue while we were out for the day or give us a new room. They did not fix the air conditioner and they also told us that they could not give us a new room. Sleeping in a hot room in the middle of July is not my idea of a good time, especially when you paid good money to stay there.

  • Stayed: July 2013, travelled with friends
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2  Thank 08jacobs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tibor B, General Manager at Mamaison Riverside Hotel Prague, responded to this reviewResponded 31 March 2014

Dear valued guest from Washington,

thank you very much for your review of Mamaison Riverside Hotel Prague. We appreciate constructive feedback and value your honest evaluation and experience for fellow travelers on Tripadvisor community.

We are glad that you liked the hotel in general and room provided with the river view, actually as per your review your hotel stay was quite enjoyable - and your only complaint would be our air conditioning unit. Apart from that I cannot find a negative comment on the lodging provided during your trip, however I agree that this negatively influenced your sleep quality. I am sorry to read the review now after 9 months as I cannot really investigate what actually happened during your visit. But I will use this as a point for our meeting with the technician team to prepare the hotel and all the airco-units for upcoming season to prevent from possible failures in the future.

Once more we regret to see that your disappointment with the air-conditioning influenced our score so greatly.

Still we truly hope to welcome you sometimes in the future to prove our qualities.

Kind regards and all the best to the USA,

Tibor BIELIK
General manager

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Reviewed 6 March 2014

I found this hotel completely acceptable.

Pros:
Nice room
Great bathroom - wonderful shower/bath
Nice view out on to the river with windows that open
staff was fine; nice to have the lobby bar if you want a drink before or after dinner

Cons:
Breakfast is overpriced - go elsewhere
the hotel isn't really grand - it's a solid boutique hotel but not fancy
the location is a little out of the way - about 10 minute walk to everything, or a short cab, so it's not ideal - I think they price it accordingly
No conditioner - make sure to bring your own

Overall I liked this hotel. We got a great deal and would stay there again. I didn't need a lot of concierge service as I had been to Prague before and most of our arrangements myself. It is a nice little boutique and gets the job done. I think if you had expectations of a full-service 4-star hotel, you may be disappointed, but then again it's priced appropriately.

  • Stayed: February 2014, travelled as a couple
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Thank NewYorkExplorer212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tibor B, General Manager at Mamaison Riverside Hotel Prague, responded to this reviewResponded 31 March 2014

Dear valued guest from New York,

thank you so much for your extensive review of Mamaison Riverside Hotel Prague. We truly appreciate constructive feedback and value honest evaluation and experience that will help us to be better in the future.

We are glad that you liked nice room provided with the river view as well as great bathroom with wonderful shower/bath and last - but not least our friendly staff members.

We regret to see your feedback on breakfast price and location, that we honestly consider as one of the strengths as there are not many hotels in Prague located on a river bank with gorgeous views, yet close to the tram stop Zborovska, subway station /Andel/ and with possibilities of free street parking - as the other side of the city, just crossing the bridge is a blue zone with no parking options. Therefore we consider location very good and close to all the major sights and monuments.

As for the toiletries, we provide in the bathroom set consisting of soap, body shampoo, regular hair shampoo, conditioner and hand and body lotion. I am sorry you were not able to find it as we would definitely provide those to you on a complimentary basis right away.

Still we truly hope to welcome you sometimes in the future to make up all the cons into pros.

Kind regards to the Big Apple,

Tibor BIELIK
General manager

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Additional Information about Mamaison Riverside Hotel Prague

Address: Janachkovo nabrezhi 1115/15, Prague 150 00, Czech Republic
Phone Number:
Region: Czech Republic > Bohemia > Prague > Praha 5
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#53 Business Hotel in Prague
#94 Romantic Hotel in Prague
#98 Luxury Hotel in Prague
#145 Family Hotel in Prague
Price Range: £59 - £158 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mamaison Riverside Hotel Prague 4.5*
Number of rooms: 80
Official Description (provided by the hotel):
Uniquely located and boasting award-winning Art Nouveau-style design, the upscale Mamaison Boutique Hotel Riverside Prague provides ideal accommodation for both leisure and business travellers in the trendy Smichov district of Prague. Charming and sophisticated, Mamaison Hotel Riverside Prague enjoys close connections to the city’s business districts, the airport and its main cultural attractions. With elegant accommodation, views and top facilities, the hotel offers fantastic rates for city stays in stylish and historic surroundings, making it one of the most charming boutique hotels in Prague and number one for your Prague hotel reservation. ... more   less 
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Also Known As:
Mamaison Riverside Prague
Prague Mamaison Riverside Hotel

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