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“Great location in city centre”

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Radisson Blu Alcron Hotel, Prague
Ranked #22 of 651 Hotels in Prague
Certificate of Excellence
Queensland, Australia
Level Contributor
97 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Great location in city centre”
Reviewed 18 August 2014 via mobile

We stayed four nights prior to our Europe tour, service was excellent on all fronts. The restaurant was good value for money and room was comfortable and clean. Hotel is well located to shopping, cafés and supermarkets. The main avenue is just around the corner and has some great sights all within walking distance.

Stayed July 2014, travelled as a couple
Helpful?
Thank zdardi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonBluAlcron, General Manager at Radisson Blu Alcron Hotel, Prague, responded to this review, 19 August 2014
Dear zdardi,

Thank you so much for such a nice feedback.
We are happy to hear that you found our service to be " excellent on all fronts" and we hope that it became a great first experience of your Europe tour!
The location of the hotel is indeed very convenient, which makes it a great attribute.

We hope to see you once again in Radisson Blu Alcron.

With kind regards,

Michal Chour
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,865 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (286)
Date | Rating
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English first
Dallas, Texas
1 review
Reviewed 17 August 2014

We stayed 3 nights at this hotel. I had mentioned in the 'special requests' box when I booked that we were celebrating our first pregnancy and my graduation from graduate school. The staff immediately picked up on that when I called to inquire about transportation to the hotel. Not only did we get to the hotel without a hitch, but they went above and beyond to make sure we were welcomed both via email prior to our arrival and in person the next morning at breakfast since we had arrived late the night before. The best part was they upgraded us to a junior suite for no extra charge and gifted a small, delicious cake to celebrate. Thank you for making our 'babymoon' special! They also left us a message the night before we checked out to arrange transportation back to the hotel as well. The taxi service they employed was courteous and professional. The driver made sure to take routes that were less bumpy to assure a comfortable ride for us and my baby.

The only negative I can think of is since the hotel faces a street (which our suite faced), there is some inevitable noises. There is an Irish bar about 100 m from the hotel, so you can hear some rowdy drinkers at night. Luckily the street isn't terribly big or busy so there isn't too much noise, especially by mid-week when we checked out.

  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Cindy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonBluAlcron, General Manager at Radisson Blu Alcron Hotel, Prague, responded to this review, 21 August 2014
Dear Cindy L,

Thank you so much for spending such an important occasion with us at Radisson Blu Alcron.

We are delighted to hear you had such a great experience and that our staff was so careful to make this a unforgettable experience.

We are happy to receive such a nice feedback and thank you for deciding to stay with us.

We are looking forward to see you next time in Prague.

With Kind regards

Michal Chour
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 16 August 2014

We stayed three nights in this hotel. We had a great, large room with a sofa, chairs, large closet, and a view of all the beautiful rooftops of Prague. The bed was very comfortable and even the bathroom and tub were over-sized. The location was great, a few blocks away from the action so it was quiet at night with the windows open, but close enough to walk. Breakfasts were amazing, everything you could possibly want was available. What made this hotel even better was the responsive friendly staff. They really strive to make your stay enjoyable. The only issue and the reason for 4 stars instead of 5 is the vanity area in our room. The hotel blow dryer and the plug for your personal blow dryer was not in the bathroom (You cannot plug anything other than a razor in the bathroom)- it was at the desk next to the TV. So needless to say, hubby could not watch TV or sleep when wife needed to dry her hair. Small issue - we would still recommend this place knowing this small inconvenience.

Room Tip: Ask to be up high to view the roof tops of Prague!
See more room tips
  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank SDteach126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonBluAlcron, General Manager at Radisson Blu Alcron Hotel, Prague, responded to this review, 17 August 2014
Dear SDteach126,

Thank you very much for your positive feedback.

We are glad to hear you found our rooms and bathrooms so convenient and spacious.
As you mentioned it before, our location and staff friendliness are two of the main attributes of Radisson Blu Alcron.

We really appreciate your constructive feedback.

We are looking forward to see you next time in Prague.

With kind regards

Michal Chour
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
1 review
Reviewed 16 August 2014

Staff were very helpful and friendly, I need help finding a phone shop and I was given a map (showing its exact location) of how to get there The food was great and very good value for money (as was the drinks). The rooms were very clean and had a mini bar to top it off :). The hotel is a little more expensive than most hotels but if your only going to goto Prague once, believe me this hotel is well worth the extra money!!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Galey2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonBluAlcron, General Manager at Radisson Blu Alcron Hotel, Prague, responded to this review, 17 August 2014
Dear Galey2020,

Thank you for sharing this great feedback about your stay in Radisson Blu Alcron.

Our staff always strive to answer questions and delight the guest in friendly manner.

We are glad you enjoyed our hotel so much and we are looking forward to see you next time in
Prague.

With kind regards

Michal Chour
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United States
Level Contributor
99 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 11 August 2014

My husband and I stayed at this hotel for two nights. It in a good location. Only 10 minutes walk from the train station. We had a suite and balcony, which was very nice. We love all the marbles in the lobby and bathroom overall we think customer service was great.

The hotel is very responsive to the emails I sent and noted all our preferences.

We love the marbled bathroom which was very pretty.

One thing that was frustrating was the concierge which was either not available on the weekend or always busy with guests. We had to wait 1-2 hours to hear back and felt really rushed when it was finally our turn. Definitely take some pleasures out of the "stay". I don't know why they can designate another of their reception people to the concierge desk, whom seem just as knowledgeable.

We though Fanta or Fanda (not sure his name) did an excellent job at making us feel welcome when we checked in. We also enjoyed Anna's pleasant smiles whenever we walk in/out of the hotel.

Overall, we had a had a great time at the Raddison Blu Alcron. There is a nice little local supermarket across the street.

Special thanks to Peter for making our stay memorable.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank CloverIsSweet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonBluAlcron, General Manager at Radisson Blu Alcron Hotel, Prague, responded to this review, 12 August 2014
Dear CloverlsSweet,

Thank you for such a detailed review.
We are pleased to know that you had an enjoyable stay and please be assured that all the colleagues you mentioned in this comment will be informed about your comments.
We are sorry that your experience with our Concierge services was not the best for you. They are doing their best to attend to everyone in due time, however sometimes more guests come at the same time, and it is not possible to attend everyone at once. The reception staff however is generally able to suggest things to do in Prague, book restaurants or tours. We do apologize for any inconvenience this may have caused you.

Thank you once again for your feedback and we hope to have you as our guests again in the future.

With kind regards,

Michal Chour
General Manager
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Zurich, Switzerland
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 11 August 2014

Nothing amazing but everything very good: rooms, food, service, location. I always stay there during my trips in Prague and I am never disappointed. Manager is extremely efficient. Enough to qualify as an excellent hotel pick in Prague.

  • Stayed August 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlexMonaL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonBluAlcron, General Manager at Radisson Blu Alcron Hotel, Prague, responded to this review, 12 August 2014
Dear Robertklein,

Thank you for taking the time to review our hotel here on TripAdvisor.
We are happy to know you have been returning to our hotel and have never been disappointed. We are doing our best to make all our guests feel comfortable in our hotel.
We appreciate your loyalty and look forward to your upcoming Prague trips.

With kind regards,

Michal Chour
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
61 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 11 August 2014

Stayed 2 nights with my partner, stunning hotel in good location. Upon arrival where upgraded to club room at no extra charge. Huge room with balcony. First night ordered room service as very late, great food and good price. Breakfast was fabulous even had hotel manager come and introduce themselves asking if we where enjoying our time and anything else they could do.
About 10 minute walk to old Prague, nice walk and good map provided by hotel but we still got lost! Would defiantly stay again. Grey hotel, great location, fantastic staff....Job well done!!

Room Tip: Club room is fantastic
See more room tips
  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Lauren1085
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonBluAlcron, General Manager at Radisson Blu Alcron Hotel, Prague, responded to this review, 12 August 2014
Dear Lauren1085,

Thank you for sharing such a kind review.

We are pleased to know you have enjoyed your stay, especially the breakfast, our service and the hotel location. We hope this trip to Prague will be one of many to come and we look forward to welcoming you here again in the future.

With kind regards,

Michal Chour
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Blu Alcron Hotel, Prague

Property: Radisson Blu Alcron Hotel, Prague
Address: Stepanska 40, Prague 110 00, Czech Republic
Phone Number:
Region: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Prague
#19 Luxury Hotel in Prague
#21 Romantic Hotel in Prague
#36 Family Hotel in Prague
Price Range (Based on Average Rates): £
Hotel Class:5 star — Radisson Blu Alcron Hotel, Prague 5*
Number of rooms: 204
Official Description (provided by the hotel):
The Alcron is located right in the heart of Prague, only 100 m from Wenceslas Square. All 204 guest rooms in the Art Deco style come with all modern conveniences and unsurpassed amenities. Radisson Blu Alcron Hotel has been ranked among the best hotels in Central Europe by Readers' Choice Awards 2015 by Conde Nast Traveler. Radisson Blu Alcron features 2 prestigious restaurants. La Rotonde restaurant and also The Alcron (the prestigious Michelin Star from years 2012, 2013, 2014, 2015 and 2016). All menus are created under the leadership of executive chef Roman Paulus. The elegant Be Bop Lobby Bar in the art deco style, offers a unique selection of signature cocktails, wide offer of liquors, beer and wine, an attractive menu for every day including the choice of the breakfast. ... more   less 
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Also Known As:
Radisson Blu Alcron Hotel, Prague Hotel Prague
Radisson Prague
Prague Radisson

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