Staff very inexperienced and could not help. We were put into room previously used by smokers so room stank of fags. No hot drink making facilities at all in room which I would expect from even the worst B&Bs let alone what is ment to be a 4 Star establishment.
Lobby bar never open, not even any lights on in the area. Advertised times 19:00 to 24:00.
Breakfast only cold items available and one, only just working, two slice toaster for the whole eating area. No staff re-filling empty hot sausage and scrambled eggs trays that had already been eaten by other guests. All in all very disappointing should be renamed Worst Western.
My advice is do not even think about booking this one.
- Official Description (provided by the hotel):
- BEST WESTERN Hotel Bila Labut**** is ideally located in the historic centerjust within walking distance of many sights and shopping center.We offer 55 rooms (smoking and also non smoking), with bathroom,hair dryer,with SAT-TV, radio, safe, minibar and free wifi connection.Further is availabale another services such as: parking (for charge),small fitness with jacuzzi and sauna ( for charge), laundry ( for charge)and ironing room (free of charge) and dining room with bar.Coffe and tea facilities is available for hotel guests free of charge. ... more less
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- Also Known As:
- Best Western Bila Labut
- Best Western Prague
- Prague Best Western