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“What a Bargain!”
Review of Cloister Inn Hotel

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Cloister Inn Hotel
Ranked #93 of 651 Hotels in Prague
Certificate of Excellence
El Cerrito, CA
Level Contributor
242 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
“What a Bargain!”
Reviewed 24 April 2014 via mobile

Four of us had 2 rooms- spacious and clean, with a small frig. Everything was perfect, but the breakfast was worth the price of the stay. It is incredible- eggs and ham and cereals-even muesli- and much more. We were never hungry for lunch
And the location was ideal, quiet yet within a few blocks of all major attractions. I would return here in a second

Stayed April 2014, travelled with friends
Helpful?
Thank sewkap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (242)
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English first
London, England, United Kingdom
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 April 2014

Not sure if this happened only to us in a busy period, however we booked a room 3 months in advance so staying in the dark ground floor with lovely view over the car park and in a separate cluster of staff-only doors - accessible through another locked door - is definitely a bad treatment. I can understand if this was a last-second booking but it wasn't. I also wonder if this was because we already paid with an hotel voucher through British Airways. Anyway to add to the misery of the treatment we also got a twin room when I do not remember we specifically asked for it. The energetic guy at the reception said they were full booked so I stopped my complaint before getting to the twin room issue as I trusted that was really full. Before leaving the girl at the reception attempted to charge me for a disposable razon I requested the day of the check-out. It never happened to me before at any hotel worldwide, regardless of the stars. I am pretty sure this was an isolated treatment but my suggestion is that, apart from the great location which is 3 minutes away from Bridge Charles and from other sights, you may find other places with more characters and better breakfast which was a bit tasteless, especially sweets and cakes. The building and interior is quite bland and modern in a city that is very beautiful thanks to his architecture, it looks like this is one of the few modern building in that area. Maybe it is the cost of travelling during peak time (Easter break) but our stay was disappointing, also compared to the price. We waisted our money and also spoiled our stay. Next time I would consider any of the private rooms websites which are very popular right now instead of risking to sleep in a "dark garage". Not recommended.

Room Tip: Be suspicious of any ground floor room accessible through another locked door before getting into yo...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Xacca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
avoda, Manager at Cloister Inn Hotel, responded to this review, 26 April 2014
Dear Guest,
Thank you for your review though it is rather negative. Unfortunatelly, we have not received any rooming specification beforehand. There was no bedding preference stated on British Airways Holidas voucher and since our hotel was fully booked, we could not move you to any other room.
The room has a standard size of 25 square meters with large window facing small parking lot. It is located on a ground floor and is very quiet, which many of our guests appreciate. It is situated in a hallway separated from front desk area by fire protection door. Hotel safety and fire protection are our priorities and are inspected regularly by British Airways Holidays safety specialists, and approved with certificate of excellency. The door which you call “staff door“ is very important safety unit.
Since we are located in middle of Prague Old Town, our rooms have not any panoramic view anyway.
Regarding the disposable razon, we charge this for a standard rate of CZK 50 (EUR 1,8) and you have received on complimentary basis.

Best regards
Veronika Saavedra
Director
Hotel Cloister Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 19 April 2014

The Cloister Inn is a comfortable and functional hotel. The staff were very welcoming and informative. On arrival we were told where to head to find our room, despite it being down a small corridor that looked as though it housed the staff...it was large, comfortable and relatively quiet.
The breakfasts were great, a variety of hot and cold foods. Our room was at street level which concerned me at first, but the street itself was very quiet.
Beds were comfortable and room clean (although the pillows were a bit like sandbags!) overall a really pleasant short break hotel, I would recommend it.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ceebeanie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 April 2014

Fantastic place to stay.
Excellent reception staff who did everything they could to make the stay enjoyable.
Was given a smoking room within a separate part of the hotel. Brilliant idea.
Location was great - a lovely 10 minute walk into the centre with lots of bars, restaurants along the way.
Would definitely stay here again when returning to Prague

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stacey828
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
2 reviews
Reviewed 14 April 2014

Stayed in this hotel for three nights as a base for a city break. The staff were friendly and helpful and the hotel itself was in a great location, close to Charles bridge but tucked away in a side street so it wasn't too busy. The room was clean and spacious if a little oddly furnished. The history of the building also makes it a little special. Only minor criticism is that we were on the bottom floor next to a service door used for laundry which got a little noisy in the mornings.

Room Tip: Try to avoid the bottom floor room on the far corner.
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  • Stayed July 2013, travelled as a couple
    • Value
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Helpful?
Thank lholding
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dillon, Montana
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 13 April 2014

Stayed in the hotel for three days (Feb, 9, 10, &11). My room was on the 5th floor and had a great view of the street. The room was almost too large for a single traveler. Within walking distance to most attractions. I particularly thought the Indian Restaurant across the street was quit good...The staff were very attentive and helpful. The breakfast was tasty and filling. I would stay at the Cloisters again. Wonderful location.

Room Tip: Upper floor room with street view.
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  • Stayed February 2014, travelled solo
    • Value
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Helpful?
Thank sferris26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cloister Inn Hotel

Property: Cloister Inn Hotel
Address: Konviktska 296/14 | Old Town, Prague 110 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Stare Mesto (Old Town) , Praha 1
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access Airport Transportation
Hotel Style:
#73 Family Hotel in Prague
#90 Romantic Hotel in Prague
#162 Business Hotel in Prague
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Cloister Inn Hotel 3.5*
Number of rooms: 73
Official Description (provided by the hotel):
Located in the oldest part of the historical city centre, just steps from the monumental Charles Bridge, in the vicinity of the picturesque Old Town Square, in a cobblestone lane free of traffic. The building is a part of medieval monastery complex, still inhabited by the Grey Sisters of Mercy, with the church of St. Bartholomew diligently renovated owing to the funds granted by H.R.H., the Prince of Wales. You will be embraced by historical sights, tourist attractions, museums, theatres, restaurants and cafes of the Old Town of Prague. Our hotel standards are guaranteed by the Czech Hotel Federation. We offer * * * * services for * * * prices. ... more   less 
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Also Known As:
Cloister Hotel Prague
Cloister Inn Prague

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