We have just returned from the Corinthia Tower Hotel in Prague.
A group of 41 people, mostly families with small children. We had in advance requested connecting rooms and rooms next to each other. We even had the fax to show it. Upon check in we found out that nothing was taken considered. Most of the families were split in,,,, different floors. The excuse we got is that sorry we are fully booked. A couple with 3 children ended up having a room on the 20th floor and the other room on the 12th. A few minutes later 4 of us went to check in individually as 2 plain double rooms. We were given rooms next to each other!!! When we realised it, we asked to be changed and give the adjoining rooms to the anxious family awaiting. They refused because they had already make arrangements to send an extra bed to the previous room !!! We all of us, 41 people, had to stay there and argue with the reception staff for more than an hour in order to get the change done. Just to mention that we havent even been in the rooms so the change would have been only in the computers and normaly would have taken seconds to fullfill.
In generally we were all very disappointed by the hotel and the staff. They only people in the hotel who are willing to smile and say goodmorning are the other customers...
Another worth mentioning problem was the lifts, in the mornings between 8.30 -9.00 there was rush hour. You had to wait for 10-15 minutes for one.So most days we walked down 12 floors in order to leave the hotel in time for our excersions.
Definately not a 5 star hotel.
I would only recommend it to business single travelers.
And I would advice families to avoid it.
- Official Description (provided by the hotel):
- Corinthia Hotel Prague is a modern upscale business and leisure hotel with fantastic conference facilities and wonderful top floor spa with a stunning view over the city of Prague. Less than five minutes away from Prague city centre, this Corinthia Hotel is a landmark in itself, standing atop one of Prague's seven hills and offering outstanding views of the capital city. Access to the hotel is convenient and efficient by metro (only two stops to Wenceslas square), by car (own driveway connected to main highway Prague-Brno) and from the airport (25 minutes transfer). With three dedicated executive floors and an executive lounge, as well as a business lounge alongside the business rooms, Corinthia Hotel Prague is a perfect choice for corporate travellers, residential conferences and also leisure travellers. An impeccable hotel service is complemented by superb amenities including an array of restaurants such as award-winning Rickshaw, The Grill and Lounge 62. Brought to you by Chef Richard, Lounge 62 presents International lunch menu featuring local influences and regionally sourced ingredients. Offering sharing plates in the evening, paired with our expertly crafted cocktails, Lounge 62 makes for a warm, relaxed yet luxurious dining experience throughout the day. It is the ideal place to enjoy Afternoon Tea, with an exclusive selection of the world's finest from Dammann Frères. Alternatively, sample our finely handmade desserts from award winning Executive Chef Krofta or browse and enjoy the extensive wine list showcasing a perfect balance of local, old world and new world wines. The Apollo day Spa situated twenty-five floors above the city provides the ideal venue to relax. Swimming pool located on 26th floor with spectacular views, soothe your body, mind and spirit in a splendid oasis of calm with one of our massages or at sauna or steam room. ... more less
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- Also Known As:
- Prague Corinthia Hotel