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“Great choice”

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Hotel Esplanade Prague
Ranked #227 of 670 Hotels in Prague
Certificate of Excellence
Bristol, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great choice”
4 of 5 bubbles Reviewed 9 December 2013

The hotel is well positioned just off of Wenceslas Square so easy access to all the attractions in the Old Town. The hotel staff were exceptionally helpful, even helping to print off lost boarding passes !! The room we had was well appointed albeit a little hot. The only minor complaint we had was that the wifi did not work in our room so we had to sit out on the landing !! Like other comments, the breakfasts were fresh and ample with the option of continental and cooked - a great start to the day. All in all a great hotel at a very reasonable price.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Esplanade_CZ, Director of Sales at Hotel Esplanade Prague, responded to this review, 15 January 2014
Dear Sir/Madam,

Thank you for staying at the Hotel Esplanade Prague and sharing your nice comments with us.

We understand how important is good service and quality to our guest therefore I gladly read, that we were able to exceed your expectations in terms of breakfast offer and service provided by the Front Desk Team and location. At the same time, please accept my sincere apology for the wifi connection.


We hope to welcome you back in the future.

Kind regards from the Golden city of Prague,


Miroslava Kovacikova
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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454 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (45)
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English first
Level Contributor
1 review
5 of 5 bubbles Reviewed 8 December 2013

1. The location of the hotel is perfect, it is very convinence for me to do some day trip to other parts of Czech from the main train station with a 2 mins walking distance. and it is also close to old town.

2. The service is good and warm. From the bellboy to the check-in desk and even the taxi driver are all very nice.

3. Good breakfast to start a day.

4. Free Wifi and room facilities made the stay comfortable.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sham M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Esplanade_CZ, Director of Sales at Hotel Esplanade Prague, responded to this review, 15 January 2014
Dear Sir/Madam,

Thank you for choosing Hotel Esplanade for stay in Prague and for sharing your comments with us.

I am delighted to hear that your overall stay was an enjoyable one, that you liked our breakfast offer, the comfort of our guestroom facilities' and the service provided by our Team.

I very much hope to have the opportunity to welcome you back in the future, and I would like to wish you and your family a great 2014.


Your Sincerely,

Miroslava Kovacikova
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 December 2013

Perfect location for travellers by rail, great staff with no hesitation of helping, fabulous room so much space and we'll appointed. The best breakfast ever for a hotel - if your transitting in Prague choose the Esplanade!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HQ1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Esplanade_CZ, Director of Sales at Hotel Esplanade Prague, responded to this review, 15 January 2014
Dear Sir/Madam,

Thank you for selecting Hotel Esplanade Prague during your visit to the Czech Republic, and thank you for sharing your comments with us.

I am delighted to hear that our hotel was an excellent choice for you, that you liked our breakfast offer,the comfort of our guestroom facilities and the service provided by our Team.

I very much hope to have the opportunity to welcome you back in the future, and I would like to wish you a great 2014.

Your Sincerely,

Miroslava Kovacikova
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
lisbon
1 review
3 of 5 bubbles Reviewed 5 November 2013

The hotel is comfortable, well located and decorated in an old fashion style. However, does not score as a 5 stars hotel. There are several aspects not complying with a 5 stars standard. For example: you'd expect having available a white robe and room slippers in the bedroom, as well as good bath towels (are very small); you'd expect to use your room safe box for free and to have free mineral water available, or to have a freshly squeezed orange juice and an expresso coffee for breakfast, without paying an expensive extra. Also, a 5 stars does not close the restaurant at 9 pm. Staff is polite, although not very friendly.
As positive remarks, beds and pillows are extremely comfortable, good screen TV and everything is very clean.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank teresa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Esplanade_CZ, Director of Sales at Hotel Esplanade Prague, responded to this review, 15 January 2014
Dear Sir / Madam,

Firstly, thank you for choosing Hotel Esplanade for your stay in Prague and for sharing with the fellow travellers your experience.

I was happy to read you like our location and old fashion styl of the hotel on the other hand, I truly regret, that we did not meet your expectations in terms of rooms. We do not provide tea and coffee facilities in the room but for comfort of the guest is availabe room service. Regarding the other items are availabe on the request .

I trust you will give us the opportunity to welcome you back in the Hotel Esplanade in the future to show you we can do better.


Kindest regards,

Miroslava Kovacikova
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland, Auckland, New Zealand
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 26 October 2013

I was terribly dissapointed. In the afternoon hotel management (as I finally find out) invited riot cops (!) to the hotel! There were tens of them, fully armed and with equipment. Me and my partner were really scared and confused.
Personnel was arrogant, rude and not talking to us, nothing explained. Mayordomus even rejected to call the manager. Next morning they told us it was because of police intervention in building next to the hotel. It was some kind of squatt i gues. I dont care about next building at all! I dont care about squatters neither. I couldn't understand why should I feel unconfortable and unsafe in my hotel!
After this, I canceled reservation for next day and moved to other hotel. I was not surprised when they charged me whole stay...

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Martin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neston, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 12 October 2013

We stayed for three days and from the hotel we could walk to all the famous sights in Prague except the castle
What a pleasure to meet such pleasant and helpful staff in this day and age
Food and service very good

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Esplanade_CZ, Director of Sales at Hotel Esplanade Prague, responded to this review, 16 October 2013
Dear Sir/Madam,

Thank you for choosing Hotel Esplanade Prague for your stay in the Czech Republic.

Our aim is to ensure high guest satisfaction therefor we are happy that you appreciate service of our colleagues. Acknowledgements such as yours are great motivation to all of us.

Thank you very much again and hope to have the opportunity to welcome you back to Prague and our hotel.

Kind regards,

Miroslava Kovacikova
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prague
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 11 October 2013

This is a wonderful hotel. Literally 1 block from the train station and a very manageable walk to all important sites. We never used a cab or trolley. Front desk was fantastic. Helped us out several times. In our case, breakfast was included and it was very good and filling. Our room was spotless and super quiet. Slept very well.highly recommended.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AppGap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Esplanade_CZ, Director of Sales at Hotel Esplanade Prague, responded to this review, 16 October 2013
Dear Sir/Madam,

Thank you for your time and effort to share your valuable feedback.

I was delighted to read you enjoyed your stay with us, you were satisfied with our location, rooms, breakfast and the service provided by our team. I will be proud to share your comments with the entire Hotel team.

Whenever you decide to return back to Prague, we will look forward to welcoming you back to Hotel Esplanade Prague.

Warm regards,

Miroslava Kovacikova
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Esplanade Prague

Property: Hotel Esplanade Prague
Address: Washingtonova 1600/19, Prague 110 00, Czech Republic
Phone Number:
Region: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #227 of 670 Hotels in Prague
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hotel Esplanade Prague 5*
Number of rooms: 74
Official Description (provided by the hotel):
The luxury Hotel Esplanade Praha, located right in the heart of Prague's historical centre is more than ready to take care of its valued guests. In 2008 all rooms have been newly renovated and equipped with all modern amenities such as air conditioning or LCD television of 32" and more. Allow yourself to be carried away by the atmosphere of the twenties when the hotel was opened. Free use of WIFI in all guest rooms and public area. ... more   less 
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