We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“One of the best city hotels I have stayed in.”
Review of K+K Hotel Fenix

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
K+K Hotel Fenix
Ranked #147 of 648 Hotels in Prague
Certificate of Excellence
Reviewed 6 January 2014

Excellent hotel, great location, with exceptional staff. Highly recommend to book taxi with hotel from the airport for a stress free start to your holiday. Very clean room with good complimentry shampoo ect. Breakfast is amazing with a wide choice of food hot and cold with the nice touch of champagne. I did not use the sauna or leisure suite but if the other parts of the hotel are to go by I don't see a problem. All the staff were very very helpful especially the front desk receptionists. I would highly recommend this hotel to anyone thinking of visiting such a delightful city.

Stayed: January 2014, travelled as a couple
2  Thank shar0n1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (1,787)
Traveller rating
Traveller type
Time of year
Language
  • More languages

686 - 692 of 1,787 reviews

Reviewed 1 January 2014

Let us say from the start of this review, please, please don't let the surrounding area put you of booking this Hotel. Despite previous reviews, we had 5 nights at this Hotel over the Xmas period and never once did the clubs nearby create any disturbance of any kind. The hotel entrance is lovely and there is always a smile and a warm welcome on the faces of every member of staff. We used their airport pick-up/return service to & from airport , the cars were immaculate and drivers very courteous and friendly and the price was very reasonable.
Our upgraded room was absolutely wonderful with a huge balcony, which would be great when visiting in the warmer weather, however, the weather over Xmas was spring-like so my husband used this to have a few Xmas cigars.
Room was spotlessly clean, bed was extremely comfortable, pillows were just heaven Lots of hanging space/hangers, safe in room. Bottled water every day/robes/slippers/chocolate at side of bed.
Breakfast was a very good selection, they even included Sparkling wine if you felt the need. Fresh bread, pastries, hams, fresh fruit, cheeses, cereals, olives, marmalades, fruit juices, yoghurts, tea, coffee, chocolate hot breakfast also on offer: Sausage, bacon, scrambled egg, boiled eggs, tomatoes & mushrooms. Everthything was there to suit every palette.
Our only samll citisism is there is one 2 slice toaster to service all the breakfast room they really could do with another.
Complimentary tea, coffee, juice & water in reception area were on offer throughout the day. Bar/breakfast staff were extremely pleasant.
Staff were very accommodating regarding reservations of restaurants, maps, sightseeing, taxis throughout our stay. Cannot fault this Hotel in any way, we have visited Prague a few times now and although we have used a few hotels that have been very good, this by far has certainly been the best!
Many thanks to all at the K+K for the wonderful service which made our stay in Prague very memorable and look forward to seeing you all on our next trip.
Alan& Lynne Kinnes

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank alcralyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OtakarJohn, General Manager at K+K Hotel Fenix, responded to this reviewResponded 3 January 2014

Dear Mr. and Mrs. Kinnes

Let me thank you for sharing such a positive comment and further recommendation to other travelers.

To hear that your recent stay at our hotel stays memorable for you is the best compliment we can receive. With pleasure I will share your feedback with the rest of our team included our limousine chauffeurs.

Dear Pty. Kinnes, anytime traveling to Prague, we will be more than happy to welcome you in our hotel again.

My very best wishes,

Marie Zlesakova
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2013

This hotel is perfect for all your needs -
Location - Right on Wencelas Square, literally 2 minute stroll to the square and all the amenities. 15 minutes from the Old ton and Charles Bridge.
Rooms - Clean and comfortable
Breakfast - Adequate, there'll be something you'll like
Staff - Helpful and Happy

Would I stay here again - Yes, definitely
Would I recommend to a friend - Yes.

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank 1Steve_bach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OtakarJohn, General Manager at K+K Hotel Fenix, responded to this reviewResponded 3 January 2014

Dear Pty. Amdell

Thank you for your review and further recommendation to the Tripadvisor community.

We are delighted to read how much you have enjoyed your stay at our K+K Hotel Fenix from the location, cleanness and comfortable rooms, to the warm service of our team committed to delivering.

I will be more than happy to share your positive comments with the rest of our team.

Looking forward to your next visit, we will be more than happy to welcome you in our hotel again.

Best regards from Prague

Marie Zlesakova
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2013

After travelling for several months this was our last European Hotel. We arrived early and were pleasantly surprised our room was immediately available , the reception staff were warm, friendly and had wifi password, maps, city tour information all given to us with our key. While this may seem like nothing special, we've found this type of service lacking. Our room was spacious with beautifully crisp bed lined, fantastic pillows and a great bed. Breakfast was excellent and topped off nicely with a glass of Champagne made our Sunday morning perfect. Lastly but also very important was the location, easy access to everything. This hotel is a winner, not a big five star one, but perfect just the same.

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank tumbulgum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OtakarJohn, General Manager at K+K Hotel Fenix, responded to this reviewResponded 3 January 2014

Dear Pty. Tumblulgum

I would like to thank you for sharing your positive experience with our hotel with the Trip Advisor Community.

I am very delighted to hear that you have spent such a wonderful time at our hotel.

It is rewarding to read compliments about our staff as we focus on training our staff to be professional, attentive and try always to accommodate all of our guests`s needs. Your compliments will help them to stay motivated and keeping to provide the best customer care

Dear Pty. Tumblulgum, anytime traveling to Prague, we will be more than happy to welcome you in our hotel again.

My very best wishes,

Marie Zlesakova
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 December 2013

My husband & I spent a few nights here in November. It was clean, modern, comfortable and quiet. The room was large (for a European hotel) and the bed comfortable. At first we were a little wary about the cabaret clubs close by, and Wenceslas Square (the hotel is just a block from it) is a little dicey late at night but we quickly adjusted to the atmosphere and as long as we didn't go out very late at night we were fine. The hotel's breakfast was very good, very adequate and we enjoyed it very much. We were happy that a computer was available in the lobby, as our smart phones didn't work here. We hired a local guide who met us here and started our tour from here, so very convenient for that. A nice modern hotel in a good location. Would stay here again.

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank losita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 December 2013 via mobile

Great hotel. Similar to a full service Hilton. Reception staff were welcoming. Rooms were modern and clean. We stayed in 425 from Dec11-14 and our housekeeper was superb. She made up an infant cot that had been requested but not preplaced for arrival, was friendly, and even came back about 30 minutes later with a little rubber duck! Her name started with a J and I'm sorry i don't remember her name as she should be recognized but your hotel records will tell. Thank you in advance for doing so.
Breakfast was superb...even with champagne. Selection of hot and cold items, meats, cheeses, fresh coffee, large selection of teas, veg, fruit, juice, breads....just wonderful. There was also a little table in the lobby for to-go coffee! Close to Wenceslas Square and you can walk to the main train station (if you dont have a lot of bags) and Old Town Square.
Adult entertainment venues are next door and you pass a few walking to the square.
Hotel and room were clean. Nice bath amenities. Would stay again.

  • Stayed: December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank girlygirl77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 December 2013

Excellent hotel - could not fault in any way. The location is perfect for seeing the inner Prague precincts. The rooms, while a little small (a traditional European trait) were beautifully clean and quiet. The extra bed for our son (tall 16 yr old) was a great size. Breakfast was great and certainly had a large selection for large appetites.!! A feature not often found in other European hotels was the free wifi - great !
I would have no hesitation in a) returning to this hotel and b) using other K & K hotels in the chain. Well done everyone !!

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Ausjas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Prague hotels
Nove Mesto (New Town)
K+K Hotel Central
K+K Hotel Central
#89 of 648 in Prague
2,847 reviews
Nove Mesto (New Town)
Hotel Grand Majestic Plaza Prague
Praha 2
Park Inn Hotel Prague
Park Inn Hotel Prague
#54 of 648 in Prague
2,392 reviews
Show Prices
Show Prices
Show Prices
Nove Mesto (New Town)
MOODs Boutique Hotel
MOODs Boutique Hotel
#62 of 648 in Prague
1,823 reviews
Nove Mesto (New Town)
Hotel Majestic Plaza Prague
Nove Mesto (New Town)
Jalta Boutique Hotel
Jalta Boutique Hotel
#101 of 648 in Prague
1,306 reviews
Show Prices
Show Prices
Show Prices

Been to K+K Hotel Fenix? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about K+K Hotel Fenix

Address: Ve Smechkach 596/30, Prague 110 00, Czech Republic
Phone Number:
Region: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#26 Business Hotel in Prague
#67 Romantic Hotel in Prague
#71 Family Hotel in Prague
#126 Luxury Hotel in Prague
Price Range: £65 - £162 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — K+K Hotel Fenix 4*
Number of rooms: 128
Official Description (provided by the hotel):
This first class hotel, a remarkable architectural landmark, enjoys an excellent location in an upcoming lively area, just a few steps from lively Wenceslas Square, the "Golden City's" centre with all its wonderful sights, museums, shops and restaurants. As all K+K Hotels, it offers state-of-the-art amenities, elegantly furbished guest-rooms and combines contemporary interior design and the best of traditional hospitality. Free Wi-Fi in all guest rooms and public areas. Free access to the hotel's Business Lounge (PCs, printer and international newspapers). Free access to the Wellness Area with gym and sauna. Complimentary coffee and tea making facilities in the rooms. Complimentary downloads of over 3.000 International newspapers. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Jet2Holidays , Hotels.com, Booking.com, Expedia, TripOnline SA, HotelsClick, Ebookers, Cancelon, Evoline ltd, HotelQuickly and 5viajes2012 S.L. so you can book your K+K Hotel Fenix reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
k Hotel Fenix
k Hotel Prague

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing