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K+K Hotel Fenix
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Reviews (1,933)
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Reviewed 6 February 2014

A great hotel in a good central location. Staff were all very friendly and superb quick and polite check in on arrival. They serve a great breakfast with a wide menu choice, the only negative is they did not have fried eggs. Hotel room was very comfortable and most importantly quiet. Bed was very comfortable and the room was lovely and warm knowing it was minus 3 outside! Yes the hotel is in the red light area, but don let that put you off. If you wan a good quality hotel with good friendly service this is he hotel for you. I would most certainly stay in this hotel again when visiting Prague .

Stayed: February 2014, travelled with friends
1  Thank andycap1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2014

Although this hotel is located on the same street as some "red light" offerings, which other reviewers were "upset" about, this hotel is far from being anything "red light" and is actually off to the side of it all, without any feel of that activity.

The staff at this hotel were all very friendly and helpful, with good english and willingness to help out.

The room itself was ok, though typical of europe in that it was a little dated in feel. The bed was very comfortable and the room had full blackout curtains. The only complaint from the room was that i was unfortunate to have a dodgy AC controller that was unpredictable for me on the final evening there.

The hotel is located exceptionally close to all of the great viewing and has very good access in and out of the facility. I'd hate to have stayed in the "old town" area after walking through there and seeing how difficult access is in general, other than on foot.

I had a proper professional massage there that was well organized and worthwhile. If you want a happy ending massage, go down the road.

As a quick note on the "red light" area, i was a solo traveler and at no point felt unsafe, threatened or pushed into going into any of those venues, in fact the bouncers outside these places came across as quite respectful and non-pushy compared to other parts of the world where you'd clearly want to avoid that type of area.

Would i stay here again if ever in prague again... absolutely, it was good value for money.

  • Stayed: July 2013, travelled solo
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2  Thank Matt T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2014

My trip was a mixture of business and pleasure and K+K Fenix was perfect for both. they had all of those little things that make a big difference like free wifi and tea and coffee making facilities in the room - I cant face breakfast rooms without a cup of tea first! But the also had those big important things that make or break a stay. Friendly, efficient and helpful staff, a great location, a reasonable breakfast (like most of Prague there is a shortage of fruit and veg everywhere!) and comfortable rooms. I sent off season so for me, £58/night for the room including breakfast for both of us represented real value for money. If I visit Prague again I would probably stay here again.

Room Tip: We were right on the front on the 5th floor and weren't disturbed by the clubs nearby. But if you were really worried about this a room on the back would help. Although to be honest, more of an intrusion were the English stags staying in the hotel who came rolling in shouting, singing, dancing and swearing. However the sight of a 46 year old woman in her night clothes coming out in the corridor at 4am with a big shush and a deep frown seemed to do the trick.
  • Stayed: January 2014, travelled on business
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Thank Spates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2014

Everything about this hotel was really good. Very helpful and friendly staff. Comfortable and well equipped . Excellent choice at breakfast. Would recommend this hotel. Really good location for Wencelas Square. Would use again without hesitation.

  • Stayed: January 2014, travelled as a couple
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Thank Dorothy4449
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2014

I slept in this friendly comfortable hotel 110 times in last 4 years. Every time I recieved professional high level service from friendly and helpfull stuff. Comfortable rooms, nice breakfast, safe parking and lobby, wifi for free everywhere, smiling people from the reception to the housekeeping.

Room Tip: Rooms situated to attrium and really quite
  • Stayed: January 2014, travelled on business
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2  Thank Jiri T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OtakarJohn, General Manager at K+K Hotel Fenix, responded to this reviewResponded 13 January 2014

Dear Mr. Jiri T.

Thank you for your loyalty towards K+K Hotel Fenix and sharing such a positive review with the Trip Advisor community.

It is rewarding to read compliments about our staff as we focus on training our staff to be professional, attentive and try always to accommodate all of our guests`s needs. Your compliments will help them to stay motivated and keeping to provide the best customer care.

Dear Mr. Jiri T, we are sincerely honored to receive such a fantastic comment from you, our valued and repeated guest. Anytime travelling to Prague we will be more than happy to welcome you in our hotel again.

With warm regards from Prague

Marie Zlesáková
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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