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“Excellent stay at K & K Fenix in Prague”
Review of K+K Hotel Fenix

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K+K Hotel Fenix
Ranked #147 of 648 Hotels in Prague
Certificate of Excellence
Reviewed 30 April 2014

I have stayed at both of the excellent K & K hotels in Vienna and expected of the Fenix in Prague to be equally good...and it was. The staff were efficient,friendly and extremely helpful; the room well appointed and of a reasonable size and the breakfast at the Fenix matches the others. Breakfasts at the K & K hotels are really, really good...so much choice and all very delicious. IThe room rate is very reasonable and I cannot imagine a better value hotel.

It is located in the "red light" district but we had absolutely no problems and felt safe always. Positioned just off Wencelas Square it was conveniently located for walking around the new and the old town. The only thing that I could criticise is that like most European hotels the rooms are a bit warm especially as the beds have duvets rather than offer the alternative of a sheet and blanket but you can get that if you ask. I would stay here again without hesitation.

  • Stayed: April 2014, travelled with friends
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Thank ANBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OtakarJohn, General Manager at K+K Hotel Fenix, responded to this reviewResponded 1 May 2014

Dear guest from Brisbane,

we are happy you are such a K+K Hotels minded guest and that you chose K+K Hotel fenix for your recent stay in Prague.

We are delighted about your 5* review. I am particularly happy that you mentioned our colleagues being efficient,friendly and extremely helpful. It is the best compliment we can receive and I will share your positive feedback with the whole team.

Thank you again for sharing your experience with other travelers and we are looking forward to welcoming you to Prague or any other "K+K" cities round Europe again.

Kind regards,

Barbora Slachova, Resident Manager

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Reviewed 30 April 2014

Me and my girlfriend stayed here during our March holiday when we explored the whole city. Prague is a picturesque city remembering me of medieval architecture. The hotel is located close to the center, near a metro station (2-3 mins walk) and it is perfect for exploring the city. It is also close to a striptease club but the area is very safe, we walked several times in the night outside the hotel and we felt very safe. We had a standard room with minibar, LCD Tv, good wifi, comfy bed, nice decorations except the bathroom where everything is white and you feel like being in a hospital. Breakfast is good not great and during weekends when there are a lot of tourists it is very difficult for hotel employees to refill quickly the buffet which is running out of food very fast. A second minus is the plumbing system which makes a lot of noise and which the hotel management should repair.
It was a nice stay in a great city and probably we will come back someday.

  • Stayed: March 2014, travelled as a couple
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Thank Mikiduta R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OtakarJohn, General Manager at K+K Hotel Fenix, responded to this reviewResponded 1 May 2014

Dear Mikiduta,

we are happy you chose K+K Hotel Fenix for your recent vacation in Prague.

Thank you for your nice and most constructive review. We are glad you enjoyed the rooms as well as the location of the hotel. We recently completed the exchange of all the mattresses, duvets and pillows as well as the bed covers in the whole hotel. We maintain the brand standards at all K+K Hotels and ensure there is regular re-investment. There are some plans in regards to the bathrooms too.

We truly hope to welcome you to Prague soon again, so that you can see all the changes.

Kind regards,
Barbora Slachova, Resident Manager

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Reviewed 20 April 2014

My wife and I stayed at this hotel for four days. This hotel is truly exceptional in its welcome at the registration, service, comfort, value for money, fantastic staff and breakfast. Our room was well appointed and spotlessly clean. All the staff were very friendly with nice smiles, just like the rest of the Czech people. The hotel is very conveniently located a few steps from Wenceslas square and the National museum. Highly recommended.

Room Tip: The staff are very accommodating and will help you in every way
See more room tips
  • Stayed: April 2014, travelled as a couple
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Thank Basil93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OtakarJohn, General Manager at K+K Hotel Fenix, responded to this reviewResponded 22 April 2014

Dear Basil93,

thank you for choosing K+K Hotel Fenix for your recent stay in Prague.

Tthank you for sharing your experience with other travelers. I particularly liked your comment about our colleagues being "very friendly with nice smiles". Thank you!

We truly hope to welcome you to Prague again.

Kind regards,

Barbora Slachova, Resident Manager

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Reviewed 20 April 2014

the hotel crew was very kind, the hotel was clean and the breakfast was amazing!! its located next to the central street and not so far from different attractions. the bad was big. the only negative point is that there no nice view from the window.

  • Stayed: April 2014, travelled as a couple
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Thank hila d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OtakarJohn, General Manager at K+K Hotel Fenix, responded to this reviewResponded 22 April 2014

Dear Hila D,

let me thank you for choosing K+K Hotel Fenix for your recent stay in Prague, please.

We are glad you enjoyed your stay and thank you for sharing your positive experience with the Tripadvisor community.

We are looking forward to welcoming you to Prague again soon.

Kind regards,

Barbora Slachova, Resident Manager

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Reviewed 18 April 2014

We had stayed our last visit to Prague at the K+K Central, and this time decided to try the sister hotel.
Lovely, beautiful. Great staff. Breakfast was yummy. Quiet side street, but with immediate access to the bustling city center of Prague.
Very comfortable bed, and the best 'black out' curtains on our 10 day trip(we stayed 3 other hotels), which we find very important when trying to get acclimated to European time.

Highly recommend K+ K Fenix.

  • Stayed: April 2014, travelled as a couple
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Thank artsyfartsyjody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OtakarJohn, General Manager at K+K Hotel Fenix, responded to this reviewResponded 22 April 2014

Dear J.E.,

thank you for choosing K+K Hotel again, we are very happy you decided for Fenix this time.

We are delighted that you awarded us a 5* beautifuly captioned "glorious hotel" review. Thank you for sharing your tips and positive experience with other travelers and we hope to welcome you to our or any other K+K Hotels again.

Kind regards,

Barbora Slachova, Resident Manager

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Reviewed 15 April 2014

What a great place! Met by the awesome reception staff, who could not do enough to help - including free drinks and late check out. Helped us all week with infomation, details, bookings and tickets.
Room was great, plenty of storage, good bathroom and facilities, very clean and very quiet, giving great nights sleep!
The breakfast was outstanding with a vast selection of food and drink, including a very nice sparkling, local, wine. All served and catered for very professionally.
Dont worry about the street- a couple of gentlemans clubs are no problem to anyone. This hotel is less than one minute to Wenceslas Square, and the whole city is walkable.
Cannot recommend this hotel and its staff highly enough! We will certainly be back!

Stayed: April 2014, travelled as a couple
Thank Mark C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OtakarJohn, General Manager at K+K Hotel Fenix, responded to this reviewResponded 16 April 2014

Dear Mark C,

many thanks for choosing to stay at K+K Hotel Fenix during your recent visit to Prague.

We very much appreciate your 5* review! Thanks also for your kind comments about the breakfast variety. I am particularly pleased that you mention my "awesome staff" at the reception and I will be happy to share your comments with all of them.

We very much look forward to welcoming you back again soon.

Sincerely
Barbora Slachova, Resident Manager

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Reviewed 14 April 2014

My husband and I have just returned from a three day stay in Prague and could not fault this hotel. The Reception area was bright and airy and the bedroom was spacious enough, as was the bathroom. The room was equipped with a mini bar but we found this expensive, as with many hotels. There was a TV which showed Sky News, as well as a tablet which enabled you to explore the hotel facilities and the surrounding area. The beds were comfortable and there was ample storage. The hotel also provided a hair dryer and a number of toiletries.
The towels were changed, beds made and room cleaned, everyday. The whole hotel was spotless.
The choice at breakfast was amazing..cooked breakfast, a variety of hams and cheeses, bread rolls, sliced bread-even Ryvita! There was also fresh fruit, a choice of yogurt and cereal, cakes and Danish pastries. You could take your pick from three or four flavoured juices and teas..or have a refreshing glass of Prosecco.
The 'gym' looked small, our friend used it once and said it was a little warm.
The staff were always helpful and friendly, including the driver who collected us from the airport.
The hotel was in a central position, yes, close to strip clubs but luckily we were never bothered by this.
We bought an all day tram ticket to travel around the city for just over £3 which was great value.
One thing to look out for is the price of beer. On average this was 30 to 40 Kc (just over £1). However, up near the castle we were charged 175Kc-about £5.50!!

  • Stayed: April 2014, travelled with friends
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Thank 442Littlemiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OtakarJohn, General Manager at K+K Hotel Fenix, responded to this reviewResponded 16 April 2014

Dear 442Littlemiss,

I am very delighted to read how much you have enjoyed your stay at our K+K Hotel Fenix from the general cleanness, the selection and the quality of the food at the buffet breakfast to the professionalism of the staff. With pleasure I will share your words with our entire team.

I am also happy you mentioned the tablet that was recently added to our executive rooms. Many guests appreciate the hotel on-line concierge as well as the possibility to choose from the variety of more than 2.000 worldwide newspapers and to download them for free.

Thank you for sharing your experience with other travelers and we look forward to welcoming you to Prague again.

Kind regards,
Barbora Slachova, Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about K+K Hotel Fenix

Address: Ve Smechkach 596/30, Prague 110 00, Czech Republic
Phone Number:
Region: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#26 Business Hotel in Prague
#67 Romantic Hotel in Prague
#71 Family Hotel in Prague
#126 Luxury Hotel in Prague
Price Range: £65 - £162 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — K+K Hotel Fenix 4*
Number of rooms: 128
Official Description (provided by the hotel):
This first class hotel, a remarkable architectural landmark, enjoys an excellent location in an upcoming lively area, just a few steps from lively Wenceslas Square, the "Golden City's" centre with all its wonderful sights, museums, shops and restaurants. As all K+K Hotels, it offers state-of-the-art amenities, elegantly furbished guest-rooms and combines contemporary interior design and the best of traditional hospitality. Free Wi-Fi in all guest rooms and public areas. Free access to the hotel's Business Lounge (PCs, printer and international newspapers). Free access to the Wellness Area with gym and sauna. Complimentary coffee and tea making facilities in the rooms. Complimentary downloads of over 3.000 International newspapers. ... more   less 
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Also Known As:
k Hotel Fenix
k Hotel Prague

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