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“Really great hotel. Very good breakfast”

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Novotel Praha Wenceslas Square
Ranked #198 of 648 Hotels in Prague
Reviewed 21 April 2014 via mobile

The breakfast is very good and rich. The hotel is great with excellent service and freeh swimming pool and suana. The staff was very nice and polite and helped us with anything we wanted.
The location is 5 minutes from wencless street which is great but on the top of the street, near the wencless square, it would have been better to have an hotel near the old city or the karlov bridge.

Stayed: April 2014, travelled as a couple
Thank dani l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EvaPaskova, General Manager at Novotel Praha Wenceslas Square, responded to this reviewResponded 1 May 2014

Dear Guest,

Thank you for choosing Novotel during your recent stay in Prague and for taking the time to share your feedback with the TripAdvisor community.

Exceeding our guests’ expectations is what we strive for and we are therefore extremely glad to hear that you had a good experience at Novotel Wenceslas Square. It is a pleasure to read that you enjoyed your room, the breakfast buffet and that our team was helpful during your stay.

Looking forward to welcoming you again soon.

Respectfully,

Eva Paskova
General Manager
ibis-Novotel Wenceslas Square

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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419 - 425 of 1,716 reviews

Reviewed 14 April 2014

I actually quite enjoyed this hotel. The rooms are quite ok, internet is fast, breakfast is with very wide choice. Tried also in room menu - food was good. Cannot say to much about location, but it looked quite ok. I think good value for money for business trip. I do not think you have any spectacular views from the window of Prague, but I enjoyed the hotel.
Staff was nice, but could do with some training:) not big deal but here is the story: They sent me to the room but the card did not work. So I came back and told them about it, so they gave me another card - even though I was pretty sure it was broken lock, not card. So with new card I went back up and of course it did not work again. This time they went with me up but the third card did not work either - I was already being a bit sarcastic as it was late evening and I was dragging my Stuff with me every time. Finally for our fourth trip they gave me new room :):):) and I could rest a bit :) Anyway, things happen, no reason to be angry about it - but I think we could have manager in 2 trips up and down instead of 4 :) And of course free drink would make it up - but was not offered - however big appologies were given and accepted.
But hotel is good anyway with very friendly Staff and good breakfasts and in room menu.

Room Tip: Don't know - but my room was not the with best view :) maybe you have better luck, Staff is frie...
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  • Stayed: March 2014, travelled on business
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Thank Jacek M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EvaPaskova, General Manager at Novotel Praha Wenceslas Square, responded to this reviewResponded 1 May 2014

Dear Guest,

Thank you for choosing Novotel during your stay in Prague and for taking the time to share your feedback with the TripAdvisor travellers.

I am happy to read that you pointed out our varied breakfast buffet and the friendly attitude of our team which are some of the strong points of our hotel.

Please accept my apologies for the incident about the broken door lock and thank you for your understanding and flexibility.

Thank you once again for your nice comments and for recommending Novotel Wenceslas Square to all the travellers.

Looking forward to welcoming you back again soon.

Respectfully,

Eva Paskova
General Manager
ibis-Novotel Wenceslas Square

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2014

Booked three single rooms via novotel site. Got a decent deal by paying in advance. The hotel is 15mts walk from Wenceslas Square, it is not in the square. But walkable distance to many of the tourist spots.

The rooms are average sized, had mini bar and coffee/tea facilities. However, coffee/Tea were not replenished regularly.

Free wifi was having good speed. Breakfast was reasonably good, all the three days we had the same food. Coffee machine produced luke warm coffee.

Toilet was separate from the shower room, hence, was little inconvenient.

House keeping did a good job in cleaning the rooms.

24hrs unmanned fitness center was one of the reason for us to opt this hotel. The machines were in good condition.

Overall we all were happy to stay at this property.

There was TV for the first day and second day until later evening, after complaining, we were told that the signal is down in few rooms/floors.

Reception staff were very supportive. Early morning check out was smooth.

It is 20mts to the airport.

Room Tip: Higher floor rooms with front view is not a bad choice. Even though, the hotel does not have a good...
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  • Stayed: March 2014, travelled with friends
    • Value
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Thank Ajesh K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EvaPaskova, General Manager at Novotel Praha Wenceslas Square, responded to this reviewResponded 1 May 2014

Dear Guest,

Thank you for choosing Novotel during your recent stay in Prague and for taking the time to share your feedback with the TripAdvisor community.

Exceeding our guests’ expectations is what we strive for and we are therefore extremely glad to hear that you had a great experience in Novotel Wenceslas Square. It is a pleasure to read that you enjoyed the trip to Prague.

Looking forward to welcoming you again soon.

Respectfully,

Eva Paskova
General Manager
Ibis-Novotel Wenceslas Square

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2014

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank PD_India2014
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
EvaPaskova, General Manager at Novotel Praha Wenceslas Square, responded to this reviewResponded 1 May 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 28 March 2014

Stayed here for 2 nights in March 2014. Hotel is in a great location & despite what some other reviews say, is only a 5 minute walk from Wenceslas Square. Can only assume these people took the scenic route.

Hotel itself is clean & tidy with spacious rooms. Good selection for the breakfast buffet, which caters for all tastes. Made use of the pool & gym facilities which were very well kept. Staff at the hotel were all very friendly & nothing was too much trouble.

Overall, a great stay & would definitely visit again

  • Stayed: March 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
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Thank dwood1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EvaPaskova, General Manager at Novotel Praha Wenceslas Square, responded to this reviewResponded 1 May 2014

Dear Guests,

Thank you for choosing Novotel during your recent stay in Prague and for taking the time to share your experience in our hotel with the TripAdvisor travellers.

I am delighted to read that you enjoyed Novotel Wenceslas Square and that our team managed to meet your expectations.
Indeed, the professionalism of our team, the varied breakfast and the cleanliness of our rooms are just a few of the strong points that our hotel offers to its guests.

Thank you once again for your nice comments and for recommending our property to other travellers and we are looking forward to having the pleasure to welcome you back in a soon.

Respectfully,
Eva Paskova
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2014

The hotel based on excellent location, just short walk to main place Wenceslas Square very convenient for tourism, clean, free great wi-fi connection. Very nice staff but it would be perfect if no need to fill all applications for every guest. although I have everything about my guest on my paper but i must fill everything again on stupid hotel applications !!!

Room Tip: no need to book the room on street side, it little bit noisier.
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  • Stayed: March 2014, travelled on business
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1  Thank NarisaB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EvaPaskova, General Manager at Novotel Praha Wenceslas Square, responded to this reviewResponded 1 May 2014

Dear Guest,

Thank you for choosing Novotel during your recent stay in Prague and for taking the time to share your feedback with the TripAdvisor travellers.

I am glad to see that you took advantage of the hotel’s location in the heart if the city, just a few minutes’ walk from the old town and from the main attractions of the city. It is a pleasure to read that you had a great experience with us and that we managed to meet your expectations. Our team’s friendly and professional attitude, the Wi-Fi connection and as well our rooms are just a few of the strong points that Novotel Wenceslas Square offers to its guests.

I would like to apologize for the hassle of filling in the registration form but it is a legal requirement in Czech Republic for all the hotel guests.

Thank you once again for recommending Novotel Wenceslas Square and looking forward to welcoming you back to our hotel soon.

Respectfully,

Eva Paskova
General Manager
ibis-Novotel Wenceslas Square

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2014

Modern design, good rooms, excellent location.
Very convenient for both business and tourism.
Nice breakfast with wide selection of foods.
Helpful and smiling staff.
Free and fast wifi to do the business after hours.

  • Stayed: November 2013, travelled on business
    • Value
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    • Cleanliness
    • Service
Thank Miramaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EvaPaskova, General Manager at Novotel Praha Wenceslas Square, responded to this reviewResponded 16 April 2014

Dear Guest,

Thank you for choosing Novotel during your recent stay in Prague and for taking the time to share your feedback with the TripAdvisor community.

Exceeding our guests’ expectations is what we strive for and we are therefore extremely glad to hear that you had a good experience at Novotel Wenceslas Square. It is a pleasure to read that you enjoyed your room, the breakfast buffet and that our team was helpful during your stay.

Looking forward to welcoming you again soon.

Respectfully,

Eva Paskova
General Manager
ibis-Novotel Wenceslas Square

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Praha Wenceslas Square

Address: 38 Katerinska, Prague 120 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Praha 2
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#102 Business Hotel in Prague
#143 Family Hotel in Prague
#165 Luxury Hotel in Prague
#188 Romantic Hotel in Prague
Price Range: £64 - £132 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Praha Wenceslas Square 4*
Number of rooms: 146
Official Description (provided by the hotel):
Located in the historical part of Prague, only 5 minutes walk from the famous Wenceslas Square and National Museum the hotel offers a perfect place for both leisure and business stays. High speed Wi-Fi enables you to stay in touch with your family and friends. After your long day, enjoy the bar and restaurant with international & local cuisine, relax and unwind in the fitness center, indoor swimming pool and sauna. Onsite parking available (fees apply). ... more   less 
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Also Known As:
Novotel Hotel Prague
Novotel Prague
Prague Novotel

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