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“Adequate choice for a short visit to Prague”

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Novotel Praha Wenceslas Square
Ranked #206 of 649 Hotels in Prague
Brussels, Belgium
Level 4 Contributor
39 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Adequate choice for a short visit to Prague”
Reviewed 29 June 2014

Not top notch Novotel quality but good value if one gets a discounted rate. The hotel is a plain business hotel, neither design, nor charm. Rooms are adequate but as windows don't open they can feel a bit stuffy, luckily the airco works well. Bathrooms are adequate but somewhat outdated. Breakfast is very nice but not exceptional. The free Internet Wi-Fi access and "business centre" are positive points. Lifts are very slow to come. The hotel is 100m away from a metro station and a tram stop.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dominique57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EvaPaskova, General Manager at Novotel Praha Wenceslas Square, responded to this review, 24 July 2014
Dear Guest,

Thank you for choosing Novotel during your stay in Prague and for taking the time to share your feedback with the TripAdvisor travellers.

I am happy to read that overall you had a nice stay at Novotel Wenceslas Square. Having our guests opinion is very important for us, as only in this way we can improve our services.
As I am dedicated on improving our services I would like to get more information from your side about what we could have done to make your stay a better one. Kindly feel free to contact met at eva.paskova@accor.com.

Thank you once again for your comments about Novotel Wenceslas Square to all the travellers.

Looking forward to welcoming you back again soon.

Respectfully,

Eva Paskova
General Manager
ibis-Novotel Wenceslas Square
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (85)
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English first
Canberra, Australia
Level 4 Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 25 June 2014

Hotel facilities and rooms were clean and modern. The single sofa is a good size fold out bed.
Well located between two trams and easy to walk as well. Felt secure walking outside hotel at night.
Staff were very attentive and friendly.
Only negative was the pool was a bit cold.

Room Tip: Interconnecting rooms are well set out for families
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Martine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EvaPaskova, General Manager at Novotel Praha Wenceslas Square, responded to this review, 24 July 2014
Dear Guest,

Thank you for choosing Novotel during your recent stay in Prague and for taking the time to share your feedback with the TripAdvisor travellers.

I am glad to see that you took advantage of the hotel’s location in the heart if the city, just a few minutes’ walk from the old town and from the main attractions of the city. It is a pleasure to read that you had a great experience with us and that we managed to meet your expectations. Our team’s friendly and professional attitude and our modern rooms are just a few of the strong points that Novotel Wenceslas Square offers to its guests.
Thank you for your feedback regarding the swimming pool water temperature. I will personally check the records to see if there were any discrepancies for June, when you have stayed in our hotel.

We are looking forward to welcoming you back to our hotel soon.

Respectfully,

Eva Paskova
General Manager
ibis-Novotel Wenceslas Square
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Budapest, Hungary
1 review
Reviewed 23 June 2014

good price for value. very good location,
excellent food for breakfast, only the tea spoon were missing very often and it was available sometimes only by request.
The second bed for children is larger in several other novotels as far as I remember good e.g. in Paris,Amboise etc.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Walter L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EvaPaskova, General Manager at Novotel Praha Wenceslas Square, responded to this review, 24 July 2014
Dear Guest,

Thank you for choosing Novotel during your recent stay in Prague and for taking the time to share your feedback with the TripAdvisor travellers.

I am glad to see that you took advantage of the hotel’s location, just a few minutes’ walk from the old town and from the main attractions of the city. It is a pleasure to read that you had a good experience with us.
Also, I would like to thank you for your feedback regarding our breakfast, as only in this way we can improve our services and attitude towards our guests. Your comment has already been communicated to our colleagues and corrective actions have been implemented.

We are looking forward to welcoming you back to our hotel soon.

Respectfully,

Eva Paskova
General Manager
ibis-Novotel Wenceslas Square
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Haifa, Israel
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 June 2014

This hotel is just great, the location is great, the stuff is great and the breakfast is really good too.
We stayed for 4 nights, had breakfast each morning, there was plenty of food and place. You can get by foot to all main attractions. This is really good value for your money.
Very recommended.

Room Tip: There are rooms that window is not fully opening, ask for a room with fully opening window.
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adam Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EvaPaskova, General Manager at Novotel Praha Wenceslas Square, responded to this review, 25 June 2014
Dear Guest,

Thank you for choosing Novotel during your recent stay in Prague and for taking the time to share your feedback with the TripAdvisor community.

Exceeding our guests’ expectations is what we strive for and we are therefore extremely glad to hear that you had a great experience at Novotel Wenceslas Square. It is a pleasure to see that you have pointed out the location of the hotel, the breakfast offer and the friendliness of our colleagues.

Looking forward to welcoming you again soon.

Respectfully,

Eva Paskova
General Manager
ibis-Novotel Wenceslas Square
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level 5 Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 16 June 2014

The Novotel Praha Wenceslas Square is situated approximately 5 blocks from the famed Vaclavske Namesti (Wenceslas Square) and National Museum. This hotel is a 4-Star hotel and is very well priced for the amenities offered. The staff was alert, well groomed, and delightful upon check-in. The lobby was clean, smartly presented, and warm. There are two computers in the lobby for guest use, and a bar just off the main lobby. In order to reach any of the guest floors, you are required to swipe your guest card for added security. As a side note, there is a market just steps away from the hotel where you can purchase water, fruit, and snacks.

I stayed in a Junior Suite, which offered a queen sized bed in the bedroom area, and a pull out sofa couch in the living area; separated by two large sliding doors on either side of the room. There were also to very large windows that opened completely for fresh air and picture taking of the street below. The bedroom also boasted a full bathroom with a full countertop and sink, large wall mirror, toilette, separate shower stall and tub, plenty of towels and towel racks, and even roomy closet space within the full bathroom. In the living area there was also a 1/4 bathroom which had a toilette, sink, and small wall mirror. Room enough for one person to get ready for a day out in the city.

Moreover, as with almost every Accor Hotel I have stayed in, the front desk has the ability to contract cars for you return trip to the airport, tours, or for any other reason at a cost to the guest. This hotel also allows you to charge the costs to your room to be paid at checkout..

I would recommend this hotel to anyone traveling to Prague.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TheosTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EvaPaskova, General Manager at Novotel Praha Wenceslas Square, responded to this review, 25 June 2014
Dear Guest,

Thank you for choosing Novotel during your recent stay in Prague and for taking the time to share your feedback with the TripAdvisor community.

Exceeding our guests’ expectations is what we strive for and we are therefore extremely glad to hear that you had a great experience at Novotel Wenceslas Square. It is a pleasure to see that you have pointed out the helpfulness of our Front Desk colleagues, the cleanliness of the hotel and the central location of the hotel.

Looking forward to welcoming you again soon.

Respectfully,

Eva Paskova
General Manager
ibis-Novotel Wenceslas Square
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nice, France
Level 6 Contributor
192 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 12 June 2014

The location is nice: close to the Wenceslas square, hence at a walking distance from the charming old town, the famous Charles bridge, the Prague castle, etc. (and near from a metro station). The hotel characteristics are at the level of what you can expect when chosing Novotel: good service, great breakfasts, comfortable rooms, reasonable prices for a 3 star hotel. Even if I've already stayed in more exceptional Novotels around the world this one can only be recommended. And the fitness center and its adjacent swimming pool are great!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RogerTorrenti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EvaPaskova, General Manager at Novotel Praha Wenceslas Square, responded to this review, 25 June 2014
Dear Guest,

Thank you for choosing Novotel during your recent stay in Prague and for taking the time to share your feedback with the TripAdvisor community.

Exceeding our guests’ expectations is what we strive for and we are therefore extremely glad to hear that you had a good experience at Novotel Wenceslas Square. It is a pleasure to see that you have pointed out the good service received during your stay, our breakfast offer and our fitness centre and swimming pool.

Looking forward to welcoming you again soon.

Respectfully,

Eva Paskova
General Manager
ibis-Novotel Wenceslas Square
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 May 2014

Great location! Everything was as expected. No surprises for better or worse.
The food is good and the hotel is clean. Very convenient location.
The hotel could use a bit more friendly staff.
Too bad they don't convert money, we used the services of another hotel in the area.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Yael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva P, General Manager at Novotel Praha Wenceslas Square, responded to this review, 6 June 2014
Dear Guest,

Thank you for choosing Novotel during your recent stay in Prague and for taking the time to share your feedback with the TripAdvisor travellers.

I am glad to see that you took advantage of the hotel’s location, just a few minutes’ walk from the old town and from the main attractions of the city. It is a pleasure to read that you had a good experience with us.
Also, I would like to thank you for your feedback regarding our team, as only in this way we can improve our services and attitude towards our guests. Your comment has already been communicated to our colleagues so they can have a different approach.

We are looking forward to welcoming you back to our hotel soon.

Respectfully,

Eva Paskova
General Manager
ibis-Novotel Wenceslas Square
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Praha Wenceslas Square

Property: Novotel Praha Wenceslas Square
Address: Katerinska 1476/38, Prague 120 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Praha 2
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#103 Business Hotel in Prague
#143 Family Hotel in Prague
#171 Luxury Hotel in Prague
#188 Romantic Hotel in Prague
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Praha Wenceslas Square 4*
Number of rooms: 146
Official Description (provided by the hotel):
Located in the historical part of Prague, only 5 minutes walk from the famous Wenceslas Square and National Museum the hotel offers a perfect place for both leisure and business stays. High speed Wi-Fi enables you to stay in touch with your family and friends. After your long day, enjoy the bar and restaurant with international & local cuisine, relax and unwind in the fitness center, indoor swimming pool and sauna. Onsite parking available (fees apply). ... more   less 
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Also Known As:
Novotel Hotel Prague
Novotel Prague
Prague Novotel

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