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“Overall Good Experience”

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Orea Hotel Pyramida
Ranked #219 of 650 Hotels in Prague
Ottawa, Canada
Level Contributor
65 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Overall Good Experience”
Reviewed 24 April 2014

A large busy hotel a short walk from the Monestary and Palace. We started taking the tram (ticket machine outside hotel door) into town which works very well. The corner just past the hotel has a nice little deli/coffee shop. Breakfast buffet had lots of choice but tended to be busy. Their own restaurant was surprisingly good for a night we were too jet-lagged to be adventurous.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TrinketTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zdenek_Hlinsky_GM1, General Manager at Orea Hotel Pyramida, responded to this review, 30 April 2014
Dear Guest,

Thank you very much for staying with us and for your nice review, we really appreciate it and we are glad, that you had a nice experience from your stay.

We hope to see you in our hotel next time.

Best regards

Zdenek Hlinsky
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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982 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (91)
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Budapest
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 23 April 2014

We stayed in this hotel for a long weekend. The hotel is closely located to the upper end of the castle and the Charles Bridge is about 15 minutes walk away from the hotel which makes it a good location for a city visit. The Petrin tower is about 10 minutes away from the hotel.
To climb back I would recommend tram no. 22 as it is quite steep back from the city.

The room we stayed in was quite newly furnished and clean. This was a business room. The "normal" rooms looked much worse so I wouldn't recommend those! Ours was fine though.

The staff was adequate, nothing wrong but I haven't felt welcomed at this hotel.

The breakfast could have been better. I mean there were a few options to choose from but the whole restaurant was so chaotic... I have seen much better organisation of such a crowd. The coffee and the fruit juices were terrible.

We haven't tried the pool nor the sauna so I cannot say anything about it.
Smoking rooms no longer exist in this hotel and none of the rooms have balcony neither.

Room Tip: Definitely go for a business room or above and if you travel by car then a room with parking include...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank atiinnz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PyramidaHotel, Manažer at Orea Hotel Pyramida, responded to this review, 12 July 2015
Dear Guest,
thank you for your nice review. We are very pleasure, that choose our hotel for your stay in Prague.
Each positive or negative opinion help us permanently improve our services. Thank you remind about organization of our breakfast, we will solve this problem. We have a rooms with terrace but only triple rooms and apartments.
We hope, that you choose for your next visit the Prague hotel Pyramida again.

Thank you very much.
Best regards.

Orea Hotel Pyramida Team
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jeddah
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 February 2014

I nice welcome at the reception, my room was ready but had to change to a smoking room, they did not have one so upgraded me to a suit with no extra charge (nice gesture from them) becuase it has a large terrace. Clean rooms breakfast buffet is average but helps you start the day. In general the hotel is nice, clean, and near a tram station No 22 that takes you straight to downtown.

Room Tip: Ask fro a smoking room :)
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  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fullmoon2day
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zdenek_Hlinsky_GM, General Manager at Orea Hotel Pyramida, responded to this review, 1 April 2014
Dear guest,
Thank you for writing this review. I am sure that people who smoke will be grateful for your advice and be careful with booking the rooms. We are glad you liked your room and the breakfast. As you wrote, the tram No 22 would take you anywhere to the centre of city, so we hope you enjoyed Prague and visited some pretty places because Prague is full of it.
We look forward to welcoming you back to our hotel Pyramida again!
Kind regards from Prague
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bolton
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 January 2014

We have stayed many times at the Pyramida and always found it to be a good base for our stay in Prague. It is situated in a quiet area of Prague but has good transport links with the tram stop a few yards from the hotel. We normally enjoy the walk into town, as it takes us through the historic castle area of the city. A nice friendly hotel with good rooms and nice breakfast.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tondac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zdenek_Hlinsky_GM, General Manager at Orea Hotel Pyramida, responded to this review, 1 April 2014
Dear guest,
Thank you very much for your great comment. We are happy to read that you liked your stay in our hotel already for several times. We hope you enjoyed Prague as much as possible and visited some nice interesting places that you haven´t seen before. We look forward to welcoming you back again.
Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Adams, Massachusetts
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 13 January 2014

This is a very good hotel, it has a good location just a 20 minutes to Prazsky Hrad and same to airport. The room was clean, bathroom was very clean, but both were very small. The staff was very friendly and professional. Especially need to write about a breakfast - it was great!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Tanya L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zdenek_Hlinsky_GM, General Manager at Orea Hotel Pyramida, responded to this review, 1 April 2014
We were delighted to read your kind review, thank you so much for sharing it with us and other readers on TripAdvisor.
We are grateful for your kind comments and it makes us happy to know that you liked so many aspects of your stay at Hotel Pyramida. We would be happy to see you again in Prague!...
Wish you all the best
Zdenek Hlinsky
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 December 2013

It has all the amenities expected of a four-star hotel, and breakfast was great, but I would not stay there again. It is noisy. The walls were too thin. We could hear the people in the next room, and in the hallway. And there was always music in the hallway. There was no hot shower. The promised view is not much of a view. Internet is slow. The receptionists were not very helpful. Parking wasn't very efficient--the card they gave us to enter and exit the parking lot was often not recognized by their parking system so we had to keep going up to the front desk to get it fixed--several times, still didn't work--ended up having to open the gate manually.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank aliddy08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zdenek_Hlinsky_GM1, General Manager at Orea Hotel Pyramida, responded to this review, 2 April 2014
Dear Mr. or Mrs. aliddy08,

thank you very much for staying with us and for sharing your experience with other travelers. We are very sorry to read that you didn´t enjoy your stay at us as great as we would wish.

We rarely recieve a complaint about noisiness so you probably had only the bad luck with your neighbour. I´m sure that if you say it at reception desk they would change your room with pleasure.

Regarding problem with hot watter, we do the best to avoid mistakes but technical ones just sometimes happen. We apologize for them and we are keeping to work on an improvement.

We appreciate your nice coment about breakfest.

Once more thank you for your honest feedback and for bringing this to my attention.

Your sincerely

Zdenek Hlinsky
General Manager
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Cluj-Napoca, Romania
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 December 2013

the hotel was ok, clean enough but not really welcoming. The hotel is not very far from the city center but it is not close either (you had to take the tram). The personnel answered questions and adapted to the situation but not with the warm and smiling attitude. the hot water on the 9th floor took about half an hour to be warm and then some to get hot. the breakfast was not very nice, there were the necessary options but not really a lot to choose from.

Room Tip: rooms on the upper floors have problems with the hot water in the bathroom
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  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank anca_kim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zdenek_Hlinsky_GM, General Manager at Orea Hotel Pyramida, responded to this review, 1 April 2014
Dear guest Anca_Kim
Thank you for taking part of your time to share the experience of your stay at OREA Hotel Pyramida. The problem with a warm water supply is something very important for us and our goal is to working hard to maintain the excellent service we provide to our customers every day. Our boiler room has undergone with a total refurbishment on December January and I believe we solve all the problems with warm water supply.

Thanks for putting our attention to service details still need to be improved to achieve and maintain the quality standards to which we aspire and we work every day. We know that there will always be done to achieve full customer satisfaction and that is our primary goal.

It will be a pleasure to welcome you again in our hotel in an upcoming occasion.

Zdenek \hlinsky
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Orea Hotel Pyramida

Property: Orea Hotel Pyramida
Address: Belohorska 125/24, Prague 169 00, Czech Republic
Phone Number:
Region: Czech Republic > Bohemia > Prague > Praha 6
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #219 of 650 Hotels in Prague
Price Range (Based on Average Rates): £
Hotel Class:4 star — Orea Hotel Pyramida 4*
Number of rooms: 351
Official Description (provided by the hotel):
Orea Hotel Pyramida ****, member of the Czech largest hotel chain OREA HOTELS, welcomes you to Prague.All our employees are prepared to do their best for the most successful outcome of your conference, business meeting, teambuilding or social event and also for your peaceful and pleasant stay in Prague.Your satisfaction is our priority. Orea Hotel Pyramida is simply the best choice for your accommodation in Prague.Superb location in a walking distance to Prague Castle (15 minutes) The hotel is quite close to the town and that is very easy to join the Prague Castle, and the Old town and New town just with few stops of a tram 22Easy access from Ruzyne International AirportConference spaces for up to 1100 people Indoor swimming pool, fitness, sauna and solarium Beauty services Parking lotWi-Fi Internet access Restaurant Koppernik ... more   less 
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