This hotel was my choice to spend a lovely weekend with my wife in Prague. Unfortunatelly, this hotel have completely destroyed our plans.
Fail #1: During the check-in, receptionist told us they have only non-smoking rooms with separated beds, or smoking rooms.
Fail #2: It was not possible to open the window in a smoking room.
Fail #3: It was extremely cold outside but they had only thin blankets on the beds, with no option to change. We have suffered the cold all night long.
Fail #4: Next morning, I have decided to change the hotel with asking for refund the first night. But according to the manager, there is no option to claim, you need to pay the full price.More
- Free Wifi
- Breakfast included