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“Value for money”
Review of Hotel Elysee

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Hotel Elysee
Ranked #159 of 648 Hotels in Prague
Certificate of Excellence
Reviewed 20 July 2014

Most centralised hotel. All facilities near by. Money changers in the vicinity. Shopping local as well as branded in 2 Kms radius. Places of interest walking distance from the hotel. We stayed for 2 nights I.e. 21 st & 22 nd June 2014, the stay was excellent including the breakfast, service etc. we absolutely have no regret of staying at the hotel. We will definately recommend this hotel.

  • Stayed: June 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Tushar S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dostaljr, Manager at Hotel Elysee, responded to this reviewResponded 25 July 2014

Dear client,

I am happy to hear your stay was excellent one. Thank you for your nice review and I hope to see you again.

Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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245 - 251 of 734 reviews

Reviewed 19 July 2014

I cannot recommend this hotel from our experience recently. Firstly the bed light switch was faulty and was shorting as I switched it on. The next thing we turned on the very small fan in the room ( no aircondtioning) and that didnt work. We called the manager on duty and he sent the maintenance guy to attend to our request. The light was replaced and apparently the power point was faulty in the wall where the fan was plugged in. We had booked a non-smoking room and when we arrived we were greeted with the smell of stale cigarettes with an ashtray on the desk.
Tea and coffee supplies were poor. Breakfast was sub standard, no staff member greeted us with a smile or good morning. This is supposed to be a four star hotel and I cannot for the life of me see how it could possibly be so. This was our last three days of a wonderful holiday in Europe which was spoiled by the accommodation at this hotel

  • Stayed: June 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Jeanette D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dostaljr, Manager at Hotel Elysee, responded to this reviewResponded 25 July 2014

Dear guest

we are very sorry for your negative experience with our hotel.
Thank you for your review, it helps us to make our servise even better for our clients. We make everything possible to not happened this again and I hope that we will have opportunity to prove it to you when you visit us again.

Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014

The first hotel for our honeymoon in Prague from 28th June to 1st July 2014 for 3 nights.
After reaching the airport, we took Prague Airport Transfer (reliable and a fixed-charge taxi) to the hotel. We reached the hotel at 12noon, jet-lagged and half expecting to be able to check in only at 2 or 3pm. To our delight, they checked us in immediately, without any extra charges!
The staffs were very friendly, and the room is quiet and very decent. The location was excellent(not hard to find), decently near to both Muzeum and Mustek metro station, and was also one metro stop from the main train station (Hlavni nadrazi).

  • Stayed: June 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Neo_SX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dostaljr, Manager at Hotel Elysee, responded to this reviewResponded 25 July 2014

Dear client,

thank you very much for your stay at Elysee hotel and for your nice review. With pleasure I read that you had a great stay with us.

Best regards

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Reviewed 6 July 2014

We stayed as a mature couple for a week getaway in Prague. The location of the hotel was super, we walked to all central attractions easily. The hotel staff is very helpful and efficient, always glad to give information and assistance. The rooms are spotless clean, witch was very important for us. The only thing is lack of an air conditioner in the room..The breakfast was very good with different fruit every day.We stayed at room 219 and it was quiet and nice. Cheers!!

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank R R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dostaljr, Manager at Hotel Elysee, responded to this reviewResponded 29 July 2014

Dear guest,

thank you for such a pleasant review here on TripAdvisor. We are delighted to hear you had a great stay in our hotel.

Best regards

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Reviewed 2 July 2014

We have just had three nights at the Elysee and we can highly recommend it. It is situated right on Wenceslas Square. A satisfying breakfast buffet was included in the price and our room was clean and comfortable. At the time of our staying there was a note in our room apologising for the building work which was going on outside. In actual fact we had not noticed it until we read the notice and did not hear any noise. The hotel is down an arcade and we did read on previous reviews that it was "hard to find" but we had no trouble. The reception desk was very helpful, telling us where to find things and booking us our trip. Before arrival I emailed the hotel asking how much a taxi would cost (just to make sure I had enough currency). They emailed back immediately to say they would have a taxi meet us if we wanted and told us exactly how much it would be - one sure way of not being "ripped off". We accepted. We left the hotel too early for breakfast which was included but asked for a packed breakfast and this was all ready for us on departure. They also again booked a taxi. We were given a couple of vouchers for local restaurants - the closest to the hotel, both of which we tried. We really could not fault the hotel nor staff - all very helpful and friendly. I even asked if they could find out which platform our train left from and they rang the station! Certainly they went the extra mile - any question, any problem - no problem.

Room Tip: Our room was fine but maybe check if building work is going on to ask for a room on the other side o...
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  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Adrienne N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dostaljr, Manager at Hotel Elysee, responded to this reviewResponded 29 July 2014

Dear client,

thank you for your stay in hotel Elysee. We are happy you had a very good experience with us. Our hotel team is always trying to give our guests the flawless and friendly service and your review just proved it. Thank you, hopefully you will visit us again in the future.

Best regards

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Reviewed 28 June 2014

The staff at the Hotel Elysee were very nice and accommodating. The rooms are average but if you are in Prague for sight seeing and exploring then this hotel will work just fine. It is located on the main square only a couple of blocks from the main train station. My family and I walked from the train to the hotel.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Bellows_Shangwah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dostaljr, Manager at Hotel Elysee, responded to this reviewResponded 29 July 2014

Dear client,

thank you for taking time to review your experience on hotel Elysee. We hope you enjoyed your stay in Prague and we are looking forward to welcome you here again.

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2014 via mobile

Parking is not free for the 4* hotel for the guest. Fast check in. The room was big and just new renovated. The bathroom was small but clean. Pity they dont have ironing and no aircon. It was very warm at night. We could not sleep good coz of the warm. But the room we occupied was really quite and it was good for us. The breakfast was ok but if we will stay longer in this hotel I will get bored with the breakfast. ;). The room for the breakfast was really boring. I feel sad When I entered the breakfast room. Better they give the room Alive color to chear up the guest. ;). All in all it was ok.

Stayed: June 2014, travelled as a couple
Thank Sharona G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dostaljr, Manager at Hotel Elysee, responded to this reviewResponded 29 July 2014

Dear guest,

we really appreciated your review, it is usefull for us and it hepls us to improve hotel service and quality.

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Elysee

Address: Vaclavske namesti 819/43 | Wenceslas Square 43, Prague 110 00, Czech Republic
Phone Number:
Region: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access Airport Transportation
Hotel Style:
#136 Luxury Hotel in Prague
#157 Family Hotel in Prague
#222 Romantic Hotel in Prague
Price Range: £52 - £126 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Elysee 4*
Number of rooms: 78
Official Description (provided by the hotel):
Elysee Hotel is situated in the heart of Prague – directly on Wenceslas Square. The hotel disposes of 78 elegantly and stylishly furnished rooms including 15 luxurious apartments with parquet flooring and free Wi-Fi Internet connection. Non smoking floor and room for disabled guests are available. The hotel features two lounges with the total capacity of 40 persons and spacious breakfast room which can be used for meetings, presentations, events or conferences. ... more   less 
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Also Known As:
Elysee Hotel Prague

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