We stayed at the hotel from the 22nd to the 25th December as a family of four, with rooms next door to each other. One room was ok from a size perspective, the other was very small, with a very small bathroom. The room was smaller than expected from a European hotel and so quite dissapointed. The rooms could also have done with some updating.
Many have spoken about the location being excellent...I would say it is ok...there are a large number of hotels in this area, but this one is probably on the outer limits of the Old Town, so relatively speaking it is ok and not excellent.
The breakfast was included in our rate and it was good, with a full buffet offering everything you could need. We didn't eat any other meals at the hotel.
What made the hotel experience for us were the staff - especially Szarbo. My daughter was quite ill while we were there and they were very good getting a doctor to the hotel and sorting everything out. Their recommendations, directions etc. were also spot on! The only thing which was a little bit of a let down was the memorable experience they offer, which we booked for our last day. They can arrange a tour of the city in a vintage car. We explained that the car would need to fit four people, two adults and two teenagers. We were excited for the trip, but when the car arrived there was no way 4 people could sit comfortably at all...so we had to cancel! (Tip: if you go to the other side of the Charles Bridge from the old town you will find replica vintages which very comfortably seat 4 and is the same price.)
So the hotel was average, but the staff were good.
- Official Description (provided by the hotel):
- Ideally located in the Old Town surrounded by galleries, boutiques, cafes, the hotel makes for the perfect place to stay. This magical 4 star hotel is a neo baroque 19th century building elegantly decorated creating a unique ambience, combined with wonderful service ensuring your stay will be full of memories. Indulge in the upmost comfort and historical roots of the hotel where the famous Czech writer Franz Kafka spent 12 years of his life, we will make it to be unforgettable visit. ... more less
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- Also Known As:
- Accor Prague