This is an excellent property. Staff were friendly and helpful. It is very disappointing that this property does not recognise Accor Club membership for dining discounts. That causes the value rating to be less than it would otherwise have been.
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Please be informed that our restaurant is priced lower that city restaurants and we sell our 3-course menu for CZK 650 a person, that is why we do not provide further discounts for our members.
Sincerely,
Thea Palmer
Front Of House Manager
I stayed in Century Hotel Old Town in Prague, the hotel location was perfect & close to everything in Old Downtown.
The room was comfortable with convenient rates & check in was smoothly going & breakfast was good.
Dear Guest,
We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Thea Palmer
The hotel is within walking distance to many of the major landmarks in the Old Town, with Charles Bridge being around a 20 minutes walk from the hotel.
I stayed in one of the executive rooms, the bed was comfortable and the room was a relatively good size. The bathroom/shower were small though and the view facing the internal courtyard not exactly great or enticing (see photo).
One only bottle of water for the whole stay of 5 nights and the mini bar was not replenished daily during my stay.
Hotel staff at reception were friendly.
Dear guest,
Thank you for taking the time to tell us about your experience at the Century Old Town Prague - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Thea Palmer
very nice hotel with rooms very good fitted beds are very comfortable , with good insonorisation , very large buffet , this hotel is good situated in PRAGUE , not far from de fine places to see , and a excellent parking for my car in full security
Dear Guest,
We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Thea Palmer
Front Of House Manager
