We had a wonderful 3 day stay at the Golden Well hotel in Prague in August. Excellent location, top dining at the rooftop terrace with magnificent views over Prague. Beautiful room. Airconditioning only cools a few degrees, not really individually controlled, but if you ask the front desk they can turn it lower/higher than you can in your room. Staff (especially David and Tereza) did their utmost best to make our stay not only comfortable but also unforgettable.
Although we made our reservation 8 months in advance with the option of reserving (guarantees) a specific room, as mentioned on their website for EUR 30 extra. Upon arrival the room was not available. This was not mentioned at arrival at the front desk but it was brought to us after we had our welcome drink and were about to enter our room. We were told that room 35 was not available. So much for guarantees. Unacceptable to us, after having accepted apologies from the manager, he promised the hotel would make up for not having the guaranteed room. We did not have to pay the EUR 30, ofcourse and staff really exceeded our expectations in service and making our stay unforgettable, as mentioned in all the reviews. So, If you're planning to go to Prague and are in for an excellent treat, book a stay at the Golden Well, you won't regret it!
- Official Description (provided by the hotel):
- Charming traditional retreat in 16th-century Emperor's residence, set beneath the walls of Prague Castle. Wander up the cobbled, traffic-free streets to The Golden Well (U Zlate Studne), clinging to the wall in the shadow of Prague Castle, and you will uncover one of the city's best kept secrets. This modest collection of little inter-locking houses was once home to Emperor Rudolf II, and later the astronomer Tycho de Brahe. Sensitive renovation - has created a cosy yet refined hotel. The result is a pleasing balance of mod cons - internet access, satellite TV - and old style elegance. ... more less
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- Also Known As:
- Golden Well (u Zlate Studne) Hotel Prague