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“Perfect base for luxury weekend break”
Review of Golden Well Hotel

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Golden Well Hotel
Ranked #3 of 651 Hotels in Prague
Certificate of Excellence
London, United Kingdom
1 review
“Perfect base for luxury weekend break”
Reviewed 22 November 2013

The hotel is tucked away down an alleyway and embedded in the castle walls - but as you go through the gate into the entrance courtyard you are transported into a world of luxury. A super welcome from staff including a map and city breifing in the dining room that overlooks the roof tops of Prague. Room was top class with space and a whole host of modern gadgets yet presented in a truly authentic way. Restaurant is excellent; maybe the breakfast even better (but an extra). The hotel is perfectly placed for easy access to Prague City by foot or via nearby Metro station.
Overall the perfect hotel to stay for a Birthday treat weekend away and would highly recommend the hotel to others.
The photos on the web are real - it is that good!

Room Tip: Try to get a room overlooking the palace gardens
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  • Stayed November 2013, travelled as a couple
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Helpful?
Thank Ken B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jiri_Hlavaty_GM, General Manager at Golden Well Hotel, responded to this review, 28 November 2013
Dear Ken B,

Thank you for taking the time to leave your comments following your recent stay with us at the Golden Well Hotel. I was delighted to read them and in particular that you enjoyed the facilities, service and location of the hotel. As you said we are in a perfect spot with a beautiful views and great transport links. I do hope you will come and stay with us again soon.

My kindest regards,

Jiri Hlavaty
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (219)
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English first
Fort Lauderdale, Florida
Level Contributor
32 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 18 November 2013

My husband and I stayed here during a trip through Eastern Europe, solely on the great reviews from Trip Advisor. What a great decision -- this was such a hidden gem of a hotel, literally within the walls of the castle and overlooking the picturesque rooftops of Prague. The staff were friendly and helpful and they made our stay there even more memorable. The location is perfect for seeing the city and the gorgeous views from our room and the restaurant are unforgettable. I would highly recommend this hotel to anyone looking for a romantic and unique place in Prague.

  • Stayed January 2013, travelled as a couple
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Helpful?
Thank MahanFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pembroke, Massachusetts
Level Contributor
254 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 3 November 2013

Huge lovely room with great views of the city and castle hill.
Comfy bed and evening treats after a long day of touring. Go everywhere on foot from this location. Helpful welcoming staff. Luxurious bathroom with great beauty products and a programable heated commode (yes…I said programmable).
Breakfast is a treat! Either cooked to order or the buffet; watch the early fog lift to admire the city spreading out from below.

  • Stayed October 2013, travelled as a couple
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Helpful?
1 Thank caryn1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jiri_Hlavaty_GM, General Manager at Golden Well Hotel, responded to this review, 5 November 2013
Dear Caryn1958,

Thank you very much for your wonderful review of your recent stay at the Golden Well Hotel. We look forward to welcoming you back in the future and build many more happy memories for you.

With warmest regards,

Jiri Hlavaty
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 November 2013

The Golden Well is simply the best city hotel we have ever stayed in. We went for the "Romantic package" and this proved to be extremely good value. The service was seamless - attentive but not over-bearing - and the breakfasts and meal in the restaurant (with astonishing views over Prague) were first class. The location of the hotel was perfect. We really could not recommend the hotel highly enough for a romantic break.

  • Stayed October 2013
    • Value
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Helpful?
1 Thank Catriina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Woodlands, Texas
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 22 October 2013

Wow! Our 3 night stay at The Golden Well was perfect. The driver that met our train, which had been arranged by The Golden Well, was so professional, that was our first clue that we were in for a special treat! The Hotel is tucked away in the walls near the Castle, with a private passage way up to the castle, and an unforgettable rooftop view of Prague! The meals we had at gourmet restaurant were delicious. We had lunch and a dinner and loved our meals. We looked forward to each breakfast! We choose the Romantic Package and will never forget the amazing candlelight settings that surprised us each night as we returned to our room! The specially plated desserts at our nightstand was a classy touch. Really though, the people who serve at Golden Well are kind, helpful, ambassadors of Prague and the hospitality industry!

Room Tip: We loved our room 26, but I'm sure all the rooms are fantastic!
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  • Stayed October 2013, travelled as a couple
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Helpful?
8 Thank TexasM0m0f4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jiri_Hlavaty_GM, General Manager at Golden Well Hotel, responded to this review, 25 October 2013
Dear Guest,

Thank you for your brilliant review of your experience at the Golden Well hotel.

I am happy to hear that you enjoyed your Romantic package with all it's aspects and amenities and I will be sure to pass on your kind words to the team. Our restaurant staff will be pleased that you found the meals delicious and that you enjoyed the breakfast so much!

We look forward to welcoming you back very soon and please do not hesitate to contact us if we can be of assistance at any time.

Warm regards,

Jiri Hlavaty
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Maidenhead
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 October 2013

This was, without exception, the best service we have ever received on a City Break. From the point of collection by the hotel driver from Prague Airport, to the continuing hospitality received after we had checked out, all our needs were anticipated and our requests were fulfilled quickly and efficiently. From the welcome drink, to the complimentary cake and sandwiches each afternoon, to the private access to the castle grounds - this is a special hotel!

We were asked to select our exceptional employee during our stay, but it was impossible to do so. All the staff were professional but friendly and all contributed to the quality of our stay.

Our room was spacious and particularly well equipped. The bed was comfortable and the hotel quiet. The breakfast was a shining example of what an excellent hotel breakfast can be and set us up for the day. And if you are able to book a meal in the Terrace Restaurant. I firmly believe that the meals we had there during our stay were the best we have ever had.

Believe me, I don't usually gush like this in reviews but this is the closest we have ever come to the perfect hotel experience - and that includes stays at Four Seasons and on the QE2.

Room Tip: Ask for a room with a view across Prague.
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  • Stayed October 2013, travelled as a couple
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Helpful?
5 Thank C_M_Weeks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 October 2013

Searched for the best hotel in Prague and got up this hotel. Didn't know anything about it and how big it was before I arrived to the hotel. I now recommend it to all my friends! Amazing hotel with a lovely view and all small details made it perfect.
I've been working in the Hospitality business for 20 years and this was a very nice surprise. Even if the hotel only has 19 rooms it does not feel too much "family", it's just professional. Will not write about all the nice touches they do because that’s a part of the experience.

  • Stayed September 2013, travelled as a couple
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Helpful?
12 Thank Christian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jiri_Hlavaty_GM, General Manager at Golden Well Hotel, responded to this review, 25 October 2013
Dear Christian L,

Thank you very much for your wonderful and professional review.

I am delighted to know that you were impressed with the hotel and the high standard of accommodation you were given. I am happy to hear that you recommend the Golden Well Hotel to all your friends and we look forward to welcoming you back soon!

Kind regards,

Jiri Hlavaty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Golden Well Hotel

Property: Golden Well Hotel
Address: U Zlate Studne 166/4, Prague 118 00, Czech Republic
Phone Number:
Region: Czech Republic > Bohemia > Prague > Hradcany & Letna , Praha 1
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#2 Romantic Hotel in Prague
#3 Luxury Hotel in Prague
#4 Family Hotel in Prague
#28 Business Hotel in Prague
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Golden Well Hotel 5*
Number of rooms: 19
Official Description (provided by the hotel):
Charming traditional retreat in 16th-century Emperor's residence, set beneath the walls of Prague Castle. Wander up the cobbled, traffic-free streets to The Golden Well (U Zlate Studne), clinging to the wall in the shadow of Prague Castle, and you will uncover one of the city's best kept secrets. This modest collection of little inter-locking houses was once home to Emperor Rudolf II, and later the astronomer Tycho de Brahe. Sensitive renovation - has created a cosy yet refined hotel. The result is a pleasing balance of mod cons - internet access, satellite TV - and old style elegance. ... more   less 
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Also Known As:
Golden Well (u Zlate Studne) Hotel Prague

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