You’re in for a treat should you be lucky enough to secure a reservation at U Zlate Studne. The high level of customer service at this outstanding establishment is as unique as the beautiful city of Prague itself. The young concierge, Ivan, is an exceptionally well-trained 21st century Gustave H.; authentically polite, approachable, soft-spoken, and clearly enjoying his work helping guests with requests and satisfying their various traveling needs. The rest of the staff shines as well, you’ll know them all by name by the end of your stay. All the amazing details of this hotel have been chronicled in earlier reviews, such as the heated bathroom floors, Philippe Starck-designed toilets with their own wireless remote control (really!), pillow menus, iPads/iPods, and turn-down service, so it needs to be said you’ll be sad to leave this place and return to the drudgery of the “real world”. When I made reservations for this hotel I didn’t know TripAdvisor named it best hotel in the world for 2011 - it still earns the title three years later!
- Official Description (provided by the hotel):
- Charming traditional retreat in 16th-century Emperor's residence, set beneath the walls of Prague Castle. Wander up the cobbled, traffic-free streets to The Golden Well (U Zlate Studne), clinging to the wall in the shadow of Prague Castle, and you will uncover one of the city's best kept secrets. This modest collection of little inter-locking houses was once home to Emperor Rudolf II, and later the astronomer Tycho de Brahe. Sensitive renovation - has created a cosy yet refined hotel. The result is a pleasing balance of mod cons - internet access, satellite TV - and old style elegance. ... more less
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- Also Known As:
- Golden Well (u Zlate Studne) Hotel Prague