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Golden Well Hotel
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Reviews (1,834)
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Reviewed 29 June 2014

We stayed here four nights. The staff was friendly and helpful which made our visit to Prague that much more enjoyable. The room was well appointed and had a view of the Castle gardens. We had not stayed in a boutique hotel before but based on our experience here, it will be a first choice to consider in the future.

Stayed: June 2014, travelled as a couple
2  Thank 1Gr8nole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jiri_Hlavaty_GM, General Manager at Golden Well Hotel, responded to this reviewResponded 1 July 2014

Dear 1Gr8nole,

Thank you for your feedback regarding your recent stay with us. We appreciate you taking the time to let us know of your experience here at the Golden Well.

I am happy to hear that you enjoyed your first time boutique hotel experience and that you decided to give the boutique hotels a chance in the future again.

We look forward to hosting you during your next trip to Prague!

Sincerely,

Jiri Hlavaty
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2014

A very good European hotel - 1st class! From check in to check out, we were treated like special guests. The entire staff speaks English, and are very helpful. Rooms are fantastic. The location is close to the castle, and lesser town. And a 10 minute walk to the bridge and old town. Here are a few tips.

Arrange transports through the hotel, you will have a professional driver, in a new luxury car for the same money as a taxi.

Make dinner reservations at the hotel restaurant prior to your trip

Most of the streets and sidewalks are cobblestone, bring comfortable walking shoes.

Enjoy your visit, special hotel in a special town.

Room Tip: If you want a room with a view, be sure to request in your reservation. Our room did not have a view, but it was magnificent.
  • Stayed: June 2014, travelled as a couple
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4  Thank Keith K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jiri_Hlavaty_GM, General Manager at Golden Well Hotel, responded to this reviewResponded 1 July 2014

Dear Guest,

Thank you for taking the time to post your feedback on the site following your stay with us and I am delighted to hear that you had a memorable stay with us and that you thought the location was excellent, the staff were helpful and rooms fantastic.

I do hope we will have the pleasure of welcoming you back on a future visit and please do not hesitate to contact us if we can be of assistance at any time.

Warm regards,

Jiri Hlavaty
General Manager

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Reviewed 25 June 2014

Without a doubt, the staff of the Golden Well was the most gracious, so warm, and truly attentive! A special thank you to Ivan - he greeted us upon arrival and took such good care of us - we had no issue, no question that wasn't already considered and taken care of. The location, if you enjoy walking and exploring, was perfect! Every detail about the stay made us feel luxurious and looked after. My husband and I enjoyed breakfast at the hotel every morning. The dinner on the rooftop was by far the best of our entire two week stay in Europe. If you are considering a stay in Prague and want to have the perfect hotel experience - The Golden Well will not disappoint!

  • Stayed: June 2014, travelled as a couple
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1  Thank Samantha E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jiri_Hlavaty_GM, General Manager at Golden Well Hotel, responded to this reviewResponded 26 June 2014

Dear Samantha E,

Thank you for reviewing your recent stay at the Golden Well Hotel and many thanks for your kind words. It is great to hear that your experience with us was most enjoyable and that you truly appreciated every aspect of your stay. I will be delighted to share your comments with the rest of the team here and especially with Ivan who gave you such a warm welcome and care.

We very much look forward to welcoming you back in the near future.

Kind regards,

Jiri Hlavaty
General Manager

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Reviewed 25 June 2014

We were expecting a great experience and we were not disappointed. The service given by the staff was exceptional, the rooms and amenities the best we had over a 5 week holiday. We were just so happy. We had to depart at 3.30AM and the night staff were very helpful. Of course the location is great right under the wall off the Castle with its private entry. This hotel will not disappoint. By the way - The breakfasts were great with a view of Prague to suit.

Room Tip: There are only 19 rooms, they are all good
  • Stayed: June 2014, travelled with family
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1  Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jiri_Hlavaty_GM, General Manager at Golden Well Hotel, responded to this reviewResponded 26 June 2014

Dear David B,

Thank you for your kind comments regarding your stay at the Golden Well. It is through comments like yours that we strive to achieve even higher level of service, and provide our guests with the most exquisite experience while staying with us. I am happy to hear that you enjoyed the location and the breakfast and that your stay with us was the best of your 5 week holiday.

We look forward to welcoming you back in the very near future.

Yours sincerely,

Jiri Hlavaty
General Manager

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Reviewed 22 June 2014

We stayed at the Golden Well 4 years ago and it was wonderful then. It's just as great, if not better. We had our favorite room (#35) again which is spacious and offers a wonderful view of the gardens below Prague Castle and of part of the castle itself. Our friends had room #33 which seemed somewhat larger than ours and had a good view of Prague over the rooftops.

The breakfast was terrific which a good selection of hot made-to-order items as well as a cold buffet which is quite extensive.
We also had a delicious dinner on the terrace with an unobstructed view of Prague. While it's fairly expensive, it was a great dining experience.

I once again highly recommend this as one of the best (if not the best) hotels in Prague.

Room Tip: Room 35 has a great view.
  • Stayed: June 2014, travelled with friends
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1  Thank JIMCHI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jiri_Hlavaty_GM, General Manager at Golden Well Hotel, responded to this reviewResponded 23 June 2014

Dear JIMCHI,

Thank you for taking the time to share your experience of your second stay at the Golden Well Hotel with all of our TripAdvisor friends. It is fantastic to read that your second visit is even better than the first one. The chef will be delighted to know that you found our breakfast to be "terrific" and dinner "delicious".

I hope that on your next visit to Prague we will have the opportunity to pamper you even more.
We all look forward to your next visit to the Golden Well Hotel.

Kind Regards,

Jiri Hlavaty
General Manager

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