Golden Well is a well located, charming hotel. The food is very good, especially dinner which was excellent. Our dining experience was enhanced by the beautiful view from the restaurant, which overlooks Prague. The crowning hallmark of Golden Well is the exceptional service. It became clear right from the start of our visit that the staff takes a sincere and personal interest in ensuring that guests have a comfortable and enjoyable stay. In our case, my son and I had taken an overnight train from Krakow to Prague and arrived at Golden Well, a little bleary eyed, at 7:30 am. Knowing that check in was not until much later in the day, we showed up only planning to drop our bags off at the hotel before heading back out. However, Ayman, who was at the front desk that morning, gave us a warm welcome, advised us that two rooms had been vacated very early that morning and that he would immediately send housekeeping up to ready them for us so that we could have an early check in, get showered, rest etc. While waiting he had us relax in the restaurant and set us up with coffee, juice and coffee cake. When he was able, he joined us, provided a city map and some tour suggestions then gave us a brief hotel tour before guiding us to our rooms. By 8:15 we were all set in our very comfortable rooms and at no time did any staff betray even the slightest hint that our early arrival was in any way inconvenient . I should note that I am not sure that they can always accommodate such an early arrival, but it was an example of how eager they are to please.
In short, we would highly recommend Golden Well. Since there is a similarly named hotel in Prague, ensure that you are booking with the correct one and that your taxi driver (or whoever is providing transport) has the specific address.
- Official Description (provided by the hotel):
- Charming traditional retreat in 16th-century Emperor's residence, set beneath the walls of Prague Castle. Wander up the cobbled, traffic-free streets to The Golden Well (U Zlate Studne), clinging to the wall in the shadow of Prague Castle, and you will uncover one of the city's best kept secrets. This modest collection of little inter-locking houses was once home to Emperor Rudolf II, and later the astronomer Tycho de Brahe. Sensitive renovation - has created a cosy yet refined hotel. The result is a pleasing balance of mod cons - internet access, satellite TV - and old style elegance. ... more less
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- Also Known As:
- Golden Well (u Zlate Studne) Hotel Prague