Our relatively spacious room was clean and beautifully appointed with rich, dark wood. However, our stay was made very special by the excellent care and service we received from Adam, the concierge.
Adam arranged for us to park our car in one of only two of the hotel's secured parking places, behind a locked gate. In the morning, Adam personally ensured that every item at the extensive breakfast buffet was fresh and in ample supply. He prepared fresh cappuccino, espresso, or regular coffee for us at our requests. He supplied us with a map of the city - including his detailed directions, obtained church service times via the internet, sold us metro tickets, and exchanged money for us at a favorable rate (the hotel accepts Euros, local currency, credit cards, and US dollars). This gentleman's multilingual skills are extremely helpful. Adam summoned a taxi for us, from a trusted operator (be careful, the integrity of the taxi drivers' can be questionable), and told us what the fare would be before we accepted the ride. His affable personality and willingness to go out of his way to serve guests is extraordinary. He even watched our luggage for us while we went sight seeing for the afternoon AFTER we had been officially checked-out of the hotel for seven hours and then sent us our way with coffee and a snack! Now that is exceptional service!
- Official Description (provided by the hotel):
- The family run Hotel 16 is situated in the heart of the most beautiful medieval city and offers the luxurious accommodation, most modern elements and exceptional service with the rich history of its surroundings. At Hotel 16 our philosophy is "no request too large, no detail too small". Simply we are trying our best to make your stay as pleasant and unforgettable as possible. We look forward to welcoming you to the Hotel 16. ... more less
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- Also Known As:
- 16 Hotel Prague