I recently stayed in Hotel 16 for 2 nights. This was my 12th stay in Praha but my first in Hotel 16.
Praha is a beautiful city and during my many visits to Praha I've experienced the highs and the lows of customer service in Praha. I met 4 staff in Hotel 16 and their level of service was exceptionally high, in fact the best I have experienced anywhere.
I arrived by car and off-loaded my luggage, then I was given a map and directions to a nearby guarded car park. On my return I was offered a coffee and checked in. I was treated with friendliness and respect throughout my stay and offered advice about the city, transport, what to see, where to eat and local cashpoints. As I know the city well I made few requests but I felt that nothing was too much for the staff who were more than willing to help with anything. Travel tickets for public transport are available in the hotel. There is a PC and printer for use by quests and free wifi throughout the hotel.
Breakfast was a selection of cereals, breads, cold meats, cheese, yoghurt and fruit, coffee or tea and orange juice.
I had a double room with en suite toilet and shower room, TV, air conditioning and minibar and overlooking the garden. The room and hotel were beautifully decorated throughout.
The hotel is situated in a quiet, safe area of Praha, approximately 10 mins walk from Wenceslas Square, away from the crowds but close enough to get to the main sights easily.
I intend to return to Praha soon but I don't intend looking for a different hotel for my next visit as Hotel 16 offers outstanding customer service which I doubt that I could get better anywhere.
I highly recommend Hotel 16 (in case you haven't already guessed!)
- Official Description (provided by the hotel):
- The family run Hotel 16 is situated in the heart of the most beautiful medieval city and offers the luxurious accommodation, most modern elements and exceptional service with the rich history of its surroundings. At Hotel 16 our philosophy is "no request too large, no detail too small". Simply we are trying our best to make your stay as pleasant and unforgettable as possible. We look forward to welcoming you to the Hotel 16. ... more less
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- Also Known As:
- 16 Hotel Prague