We booked this hotel because it was rated so highly on TripAdvisor. Now we don't really understand why and are feeling miffed.
The hotel was fairly expensive for Prague, and situated quite far away from the main tourist attractions (on the other side of the river and at least an hour walk to Prague Castle). The area was quiet and far off the beaten track. There was not much going on in the surrounds of the hotel. Our double room was small with two single beds pushed together to make a double bed. We slept with the uncomfortable feeling that we might fall down the crack at any minute. The facilities were also lacking, with a small breakfast room and bar the only communal areas we were shown as available for relaxing in. The room was not cleaned completely each day (bins weren't emptied, toiletries weren't replaced).
The only good thing about our stay at Hotel 16 was the staff. They were friendly and interested, and welcoming on arrival. The offer of coffee and tea was good and breakfast was okay.
I've stayed in hostels and lower starred hotels that have proven better quality and a better experience - why is this hotel so highly rated? I never write reviews but feel compelled to given the considerable gap between TripAdvisor reviews and our actual experience. Who is vetting these reviews?
- Official Description (provided by the hotel):
- The family run Hotel 16 is situated in the heart of the most beautiful medieval city and offers the luxurious accommodation, most modern elements and exceptional service with the rich history of its surroundings. At Hotel 16 our philosophy is "no request too large, no detail too small". Simply we are trying our best to make your stay as pleasant and unforgettable as possible. We look forward to welcoming you to the Hotel 16. ... more less
- Reservation Options:
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- Also Known As:
- 16 Hotel Prague