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“Best service in Prague!”

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Aria Hotel Prague by Library Hotel Collection
Ranked #8 of 649 Hotels in Prague
Certificate of Excellence
Atlanta, Georgia
1 review
“Best service in Prague!”
Reviewed 5 December 2011

We stayed at Aria Hotel for 3 nights during our stay on Prague and the hotel made our trip! The staff was extremely friendly and helpful. The rooms were nice, clean and spacious. Their service was better than any hotel I've stayed in both USA and in Europe. I will highly recommend Aria to friends and relatives traveling to Prague and if I go back again to visit, Aria will be hotel of choice!

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank Lmsau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (302)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
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English first
Washington DC, District of Columbia
Level 3 Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 28 November 2011

I am really picky about where I stay, from location to amenities. Aria hotel is one of the best places I have ever stayed. The room was clean, modern and large. The lobby is whimsical, interesting and the location is very good. The hotel has a music theme so there is a extensive collection to borrow and its already on your own room's ipod.
The location is not touristy and is very quiet but with a lot of local restaurants with great food! It's also on the same block as a few embassies so it is very secure.
The staff is really great, we arrived at 5am and were greeted by a nice guy who showed us around and made us feel very welcome.
I would definitely recommend this hotel and would stay there again.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
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Helpful?
Thank dcbates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
israel
2 reviews
Reviewed 27 November 2011

Personal attention, good food, excellent location.
Large rooms, an amazing shower.
One of the best hotels where I stayed

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank nizanIsrael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
swissmikey
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 24 November 2011

The Aria is only 20-30 minutes from the airport and located in a very convenient part of Prague.
Everyone at the Hotel was very pleasant and extremely helpful booking the best restaurants for us every evening and providing some very helpful tourist advice.
We stayed in room 313 which had a great view of the gardens and very quiet.
This hotel looks small from the outside but opens up once you are in with a nice breakfast area and bar, reading room and plenty of music to borrow for your in room CD player.
We had a Ipod in our room set up with the sound system playing classical music.

One last thing, we checked out at 3.45am but they had 2 hot cups of coffee waiting for us in reception which was very welcome at that time having gone to bed just 2 hours before.
I would recommend this Hotel to everyone that wants to get away from a chain and experience something different.

Room Tip: 313 - Room has great view but no sofa, other rooms were also good and had a seating area but no view...
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  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank swissmikey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kansas City, MO
Level 6 Contributor
133 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 23 November 2011

We love the Aria! The customer service is unmatched!

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank wpbkc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 5 Contributor
61 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
Reviewed 22 November 2011

This is one of our new favorite hotels. It is the best metropolitan boutique property we have stayed because of its top-notch service, superb location in the middle of all the Prague attractions, amazing restaurant, and supremely comfortable rooms. We have come to establish a kind of checklist for a 5-star property: good rooms, good service, good food and a good concierge. The Aria is one of the very few hotels we have stayed at that excels in every category.
When we arrived, we were promptly greeted by their doorman and helped with our large amount of luggage. The car was then checked for any scratches or other blemishes and valet parked in their indoor parking garage under the hotel. We then came inside for check-in and were shown our room as our luggage was delivered. The porter also spent some time ensuring we were familiar with all the amenities of the room, which were considerable. The room was fantastic. It was decorated in a classic style with warm tones and everything you could need to include a small fridge, coffee maker, and even a full computer complete with complimentary internet service. In keeping with the music theme of the hotel, there was also a fully-loaded iPod with a number of artists and it was set to a playlist concurrent with our room theme, which was John Coltrane for us (you are free to change the playlist). Additionally, the whole entertainment center was intergrated with the large, flat screen TV, so you can control your music and movie options from the remote control. There was a gorgeous orchid on the desk with a fresh fruit bowl and bottle of complimentary wine. The bathroom had plush monogrammed towels, terry robes, and topped off their overall design by adding a number of Molten Brown toiletries.
After we settled in, we went back downstairs and a member of the staff gave us a full tour of the hotel (explaining the art, music, themes and also the intent of the owner in the design of the hotel) and then he oriented us to the large attractions near the hotel on a map while we enjoyed a drink of our choice from the bar with a live piano performance in the background. There is a pianist who plays in the evening who is very talented, and just a pure delight to listen to if you wish to spend time in their lounge at night.
Later, we spoke with their incredibly knowledgeable concierge who was able to give us information on everything from where to buy the painted kraslice eggs to what concert to attend. She recommended several great local places to eat and gave us an easy itinerary that allowed us the right amount of time to enjoy the different sites and various neighborhoods. She is the epitome of what a concierge should be. She keeps up to date on what stores carry different products, knows the hours of the attractions, calls ahead for reservations, and is utterly refined but polite.
Each floor is decorated in a specific music genre theme, classical, rock, jazz, and one other. Each room is further dedicated to a particular musician/composer commensurate with the floor’s theme. The entire hotel is full of fresh and artsy flower displays and handpicked art and furniture the owner found in various auctions. The hotel ties in the décor between all of it perfectly. The property has an open layout with their foyer and front desk in a good sized hall with seating tucked away in alcoves. Beyond the entrance hall is the restaurant with seating in partially separated rooms on the side, which is where you can find another large seating area, the concierge, meeting rooms, and the listening lounge. The bar is very well stocked with a knowledgeable bar tender.
The only thing we could criticize was the shower. There is a hand held shower head and there is an issue with temperature fluctuations if you bathe in the morning. We were located on the top floor which we requested in order to get the gorgeous roof top view of Prague, however the downside to this was that the (likely) older plumbing caused the water temp to vary several degrees in a short period of time. The next time we come to Prague we would definitely stay at the Aria again, but we would probably get a room on one of the lower floors.
Housekeeping was always very thorough in both their daily cleaning service and turn-down. Everything was neat and orderly, with fresh linens provided in the evening if needed, bed covers pulled, and floor mats arranged on the carpet.
One evening we were going to see a concert, but we were short on time between the end of our tour of the castle and when we needed to get ready for the evening's performance, so we decided to visit the Aria's sister property, The Golden Well. Before our holiday, we debated which of the two we would stay at, and due to the music theme, price, and exceptional ratings, we chose the Aria. After winding through the streets below the castle and finding The Golden Well, we followed the signs and took the elevator to the restaurant, which is known for its stunning view of the city and nice dining. It is a small seating area and decorated very nicely with Czech crystal chandeliers and fresh flowers. We glanced at the menu, which was very similar to the Aria, but the prices at The Golden Well are a bit higher. Unfortunately, due to the time constraints and the similar nature of the menus, we decided to head back to the Aria. Although both hotels are lovely, after visiting each, we are very pleased with our decision to stay at the Aria. When we came back to our hotel we enjoyed an amazing dinner at their Coda Restaurant. We had the seared scallops which were cooked to perfection with a side of mango. For mains, we had the duck and tuna, both of which were delicious. The duck was succulent and full of flavor, and the tuna masterfully paired with various sides.
We had the breakfast buffet included in our room tariff and it was a great start to the day. We did order off the a la carte menu one of the mornings, but the buffet is more than adequate with fresh fruit and fruit juice, plenty of hard and soft cheeses, and a selection of meat and fish cuts. The croissants are absolutely delectable and taste like they were just out of the oven. Also, the wait staff brings your choice of coffee or tea. Easily one of the best continental breakfasts we have encountered.
This hotel more than meets our expectation of a five star hotel and we would recommend it to anyone looking for a couple’s getaway weekend in the city.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steph_Richardson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo
Level 4 Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 20 November 2011

Very well positioned and in excellent condition. The hotel stuff pre-booked our restaurants, operas and arranged the airport transportation with just one notification email. Very professional and organized. Therefore, the high price was fully justified.

  • Stayed December 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Picarooon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aria Hotel Prague by Library Hotel Collection

Property: Aria Hotel Prague by Library Hotel Collection
Address: Trziste 368/9, Prague 118 00, Czech Republic
Phone Number:
Region: Czech Republic > Bohemia > Prague > Mala Strana (Little Quarter) , Praha 1
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Prague
#5 Romantic Hotel in Prague
#7 Luxury Hotel in Prague
#9 Business Hotel in Prague
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Aria Hotel Prague by Library Hotel Collection 5*
Number of rooms: 51
Official Description (provided by the hotel):
Aria is Prague's world class Luxury Hotel. An Oasis for the Jet Set knowing this priviledged place with its Baroque Garden, world famous Panorama Terrace and 51 unique rooms; each celebrates an Artist of Music. Designed by Versace's genious Magnoli. Introducing the treasures of a private collection of original masterpieces by Chagall, Picasso, Braque or Dali. A peaceful serenity over the rooftops of the City of 1000 Spires. Reward yourself! ... more   less 
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