Just came back from a 3day week-end at Aria (with family).
Overall, the hotel managed to live up to the expectations set by the outstanding reviews on TA.
We used the chauffeur service for our transfer from and to the airport. Everything went very smoothly, both drivers were perfectly on time and the first one was particularly nice.
The room was very comfortable, nice toiletries, incredible rain shower (i've never experienced a shower with so much pressure before!), pretty cool sound system. The beds are definitely on the hard side, which wasn't an issue for us as we like it this way, but I guess this could bother some people.
Excellent room service, very quick. The concierge was extremely helpful (also communicated before the trip by emails), recommended concert venues, booked a dinner for us - at Kolkovna, which we didn't like but i'll write a separate review - as well as a guided tour. The guided tour was booked just the day before and accomodated all our requirements (in French, early in the morning etc), and the guide was really good.
Breakfast was good, although I have definitely seen better buffets (both in terms of variety and quality). The complimentary cooked to order eggs are a nice addition to the buffet.
We ate at the Coda restaurant twice, once for dinner and once for lunch, both times on the roof terrace. I thought the food was excellent, definitely more expensive than the average meal in Prague, but much tastier as well (maybe the traditional Czech food is not really to our liking, and the more "international" and less traditional food served at Coda suited us better). Not to mention that the setting is incredible.
My mother was extremely happy with the massage she had. In the mean time, we took advantage of the small gym, which I would qualify as adequate. Decent equipment - at least enough for a small session while travelling. Would only suggest to add more light to that room.
The gardens in the back are definitely worth visiting, with a lovely view at the top.
At checkout, there was a bit of a misunderstanding about the extra charge for having a 3rd person staying in the room, but they were very gracious about it, acknowledged that it hadn't been clearly stated to me when I booked, and removed that charge without discussing too much. While this wouldn't have been a huge deal, I really appreciated their attitude. Overall, all the staff was very polite and friendly, went out of their way to make sure everything was perfect, and they all (except one, but we just ignored her and she was pretty harmless) seemed to enjoy working there.
We took advantage of the junior suite discount whereby you book 3 nights and pay for 2. With that discount, I thought the room was a pretty good value for money proposition. had we paid the full price, I don't think I could say the same thing though. But then, if the room at the full price seems pretty expensive, all the other services are very decently priced, so all in all it's okay.
I would certainly stay there again when I go back to Prague - and I will as we didn't have time to visit everything!
- Official Description (provided by the hotel):
- Aria is Prague's world class Luxury Hotel. An Oasis for the Jet Set knowing this priviledged place with its Baroque Garden, world famous Panorama Terrace and 51 unique rooms; each celebrates an Artist of Music. Designed by Versace's genious Magnoli. Introducing the treasures of a private collection of original masterpieces by Chagall, Picasso, Braque or Dali. A peaceful serenity over the rooftops of the City of 1000 Spires. Reward yourself! ... more less
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- Also Known As:
- Aria Hotel Prague