First of all we didn't expect much from this place. It was cheap and close to the city center and Pavlova metro station, so I'd say it's quite enough. But after our tiring stay I'll say: never again! It's better to pay a bit more for a bit of a comfort. Of course if that doesn't bother you, try this place. Maybe it's just our bad luck or our imagination.
-Staff at the reception is just a one big joke- helping and answering questions with a bad grace. It's definitely not what guests are looking for at the reception desk. Bad manners. Or maybe there was a massive 'I have a bad day every day' event... Anyway a huge disappointment. This applies as well to the grumpy 'security' guard.
-thanks God we needed the room only to refresh ourselves&rest after whole day out. The room was on 6th floor, boiling hot, almost impossible to breathe in there. There was one small window, barely opening, so you could forget about getting any fresh air inside. As a result you couldn't get even an hour of soothing sleep, 'cause you woke up all wet, literally! We have kindly asked if they could give us an additional fan, and guess what was the anawer? NO. But when the temperature rises to over 35 in shade and your room is on the top floor just below the roof, it would be highly recommended to add an air conditioning device or an additional fan there. Or just even pretend that you care!
-the room was quite messy. I'm not even mentioning what was going on behind our beds...
-free wifi is another joke- you have to pay for any device you want to connect @ your room. The free wifi is available only close to the reception desk, and its signal strength depends on the wind direction I guess...
-hotel parking -as we were said- was full. In fact some people were blocking 3 parking spots with one car and in some cases blocking other cars from driving out, so maybe It's even better not to park there for your car's sake.
-breakfast was nice, although every day the same. Cleaning ladies in the dining room were always smiling and kind- I guess the reception staff should learn from them!!
-location is really nice, super close to the city center and metro station
-clean bathroom&fresh towels every day
Overall, if there was any hope on getting some things better, this would be a great place to stay. I'm just sure that right now we would
have chosen some other hotel.
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- Also Known As:
- City Hotel Prague
- City Club Hotel Prague
- City Prague
- City Club Prague