We had 2 different experiences with the staff. When we got there (after an overnight train) we wanted them 2 store our bags, as it was only 830am and we didn't expect our room to be ready. The guy behind the desk said he needed a printout of our confirmation, but we only had the confirmation. After rudely telling us this was not okay, he checked us in anyway. We then had to fill out customs style forms. This was the only time we had to do this in a 4 month trip, so that was unusual. We were very happy and surprised to be checked in early, but the attitude of the guy on reception was disappointing. The only other person we dealt with on reception was excellent though. The room itself was ok. There were not enough blankets, but we had a heater, so we turned that on, although that made the room very hot. The bed was ok but the pillows were horrible. They were lumpy and very big, which made it hard to get comfortable. The breakfast range was good, but there was rarely any room to sit as there were so many people and a small room. It is a 5 minute walk to a metro station, making it easy to get around.
Overall, it was okay, but we probably wouldn't stay there again.
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- Also Known As:
- Prague Hotel Prague
- Prague Centre Hotel