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“Good Hotel Experience in Prague” 5 of 5 bubbles
Review of pentahotel Prague

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pentahotel Prague
Ranked #88 of 670 Hotels in Prague
Certificate of Excellence
Amman, Jordan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Good Hotel Experience in Prague”
5 of 5 bubbles Reviewed 13 May 2014

Excellent hotel location, Kryzikova metro station a minute away. Bar and Reception are blended into one place which we thought was very stylish and comfortable, newly done, so great interior design. Clean and comfortable rooms, helpful and courteous staff, they even have their own taxi service with neat presentable staff and punctual timing, not too expensive either.
Overall a great experience we felt right at home. recommend to anyone looking to stay in Prague.

Room Tip: Our room has a nice balcony with a door that opens overlooking the street, it was very nice.
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  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Quindos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pentahotel_Prague, General Manager at pentahotel Prague, responded to this review, 16 May 2014
Thank you vry much for your kind and positive feedback. It made us very happy to ready about your enjoyment. We do hope to welcome you soon back again to one of our properties.

Kind regards

Johannes A. Schuschu
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,029 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (122)
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English first
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 12 May 2014 via mobile

Stayed here with my girlfriend on a four day vacation. The staf was friendly but overworked, since the bar and the reception is the same. It took me less time to order a drink at Hardrock Cafe on a Saturday than at the reception/bar. The room service closed at 22:15 even though it said 22:30. The complementary internet is a joke. The wifi signal was on top but the speed was 0.02 Mb/s. The TV content was nothing to brag about either.
But on the other hand the breakfast were good and the hotel and rooms were clean. The hotel is located in very quiet area of Prague. About 3 minutes walking distance to the old town.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank BartekS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pentahotel_Prague, General Manager at pentahotel Prague, responded to this review, 13 May 2014
Thank zou very much for your open and constructive feedback. It is of course not the meaning of our concept to have guests waiting to long for their order, as well as keeping our service hours as promised. The by you mentioned points will be discussed with our team in order to ensure improvements. We do hope that we may welcome you soon back to our hotel which will make experience the positive changes.

Kind regards

Johannes A. Schuschu
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 11 May 2014

From the moment we stepped into Pentahotel we were really impressed. The hotel's unique decor is creative without trying too hard and is complimented by VERY helpful, polite and friendly staff, whose command of English was excellent. The service was one of the aspects of this hotel that took the experience from "very good," to "excellent," as they were so refreshingly efficient and on the ball. The location is great (15 minute walk into center or you can take a tram) and the atmosphere is very warm and comfortable. We hardly wanted to leave the hotel! The food is also really high quality, we ate here several times and were particularly impressed with the fillet steak. Our room was large, wonderfully decorated and included some really quirky/cool touches such as the television welcoming you to the room and the old fashioned rotary telephone. We were also very happy with the rainfall shower and made very good use of it, but the star of the show had to be the MASSIVE bed! The duvet and mattress were so unbelievably comfortable, I haven't slept so well for a very long time. We were pleased to find that the wi-fi is free as there had been some talk of having to pay for internet. Special mention needs to be made of the breakfast buffet - everything under the sun plus free prosecco! The staff were very capable and accommodating, allowing us to charge our meals and taxi bookings to the room and we checked out without any fuss. The taxi service that the hotel ordered us from and to the airport was very well priced/professional and made our whole journey smooth and pleasant. We really cant fault the place and would definitely recommend!

Room Tip: Drink at least three glasses of prosecco at breakfast - you will have made your money back and will...
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  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank rayneestellewilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reykjavik, Iceland
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 7 May 2014

It is funky and stylish. Spotless clean and the breakfast was excellent. Distance from the centre is no problem, just start the stay by purchasing stock of single ride tickets in the Metro station 100 meters left from the hotel entrance. The tram no 8 is perfect. It is possible to buy tickets from the automat inside the Metro but also from the lady in the tobacco shop. For us it was best to buy the 30 minutes tickets, but you can buy tickets lasting up to 72 hours. It is not always easy to get tickets, so stock up. You stamp the ticket inside the tram when you enter and then you can transfer to bus or metro within the time limit you selected when you bought the ticket.

The food in their restaurant served in the evening is not at the same quality as their breakfast. We dined there twice, the pizza was not expensive but the quality was the same as from frozen one from Tesco and heated in a microwave. They clearly do not have special pizza oven.

The issue I have is their casual attitude to the passports which the guests must leave with them for 2 hours. The large bar in the middle of the lobby serves as a reception and the reception staff is also busy delivering drinks and lot of people are visiting the bar. In the meantime the passports lie in a large pile on the working area of the bar. ( We were a part of large group). No drinks were spoiled on the passports but when I asked for mine, I was handed a handful to select, I picked mine of course but I could have picked any. There was no question for the room number and no checking if the passport handed over was actually the correct one. So after 2 hours check if you can get your passport back and lock it inside the security box in your room. There is no reason for carrying it around and tax free documents received in shops can be filled out with the relevant information later. There is a scope for improvement for their handling of the passports.

The internet was ok in the lobby, but in most cases barely usable in the room ( the free internet). When coming to their internet login page you must go the the bottom of the page and click on " free internet). Trying to login from the top of the page resulted in option for payments, and the staff in the bar/reception spent a lot of their time pointing out to people to go to the bottom of the page in order to get free internet. This design of the page is costing the the hotel extra time of their staff.

Despite these thing I recommend the hotel, the bed are very good and the staff is eager and willing to serve.

Room Tip: Some people complain of noise from the street, mostly from trams, but I did not find that a problem.
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  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Hlynur A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United Kingdom
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 6 May 2014

The Pentahotel was booked using a voucher in the UK. For the price that we paid it was extremely good value.

Nice rooms- some with balconies, excellent choices for breakfast and reasonably priced bar drinks and meals.

It is a modern style hotel but has a really relaxed atmosphere.

Although some previous reviews said that breakfast selection wasnt great we thought that it was one of the best buffet selections we had had in a European hotel.

The hotel is approximately 15 minutes walk from the centre of Prague - just turn left from the hotel and keep walking - easy. Trams also run regularly and stop at a stop about 2 minutes from the hotel - 24 hour tickets cost around £3 - although we booked a taxi from the airport to the hotel for simplicity we used the tram/metro service to get back from the hotel to the airport which was covered in the standard £3 cost.

Tram from hotel stop to Florenc (2 stops) then B line Metro to Nove Butovice - then Bus 179 to Airport (make sure you get the 179 with the aeroplane sign) as not all 179 buses go the full way to the airport (however if you do get the wrong one like we did just alight at the end of the journey and wait for the next relevant 179 bus) - Total journey time from hotel to Airport was around 45 minutes/60 minutes.

All in all a great city break stay (3 days)

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank tomUnitedKingdom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munich, Germany
Level Contributor
60 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 6 May 2014

Entering the pentahotel in Prague is like going into an Abercrombie & Fitch store. Perfume hits your nose straight away.
Looking for a typical reception for check in? No - the reception is also the bar where you find (depending on the time of check in) quite competent and friendly (or less knowledgeable) staff.

Having your room key in your hand, you are passing a lounge area (really cool) a pool table (!!??) and other impressing facilities. Elevators are really small, so I would recommend the service elevator on the left hand side (for those of you having a claustrophobic tendency).

​The hallway to your room is dark and long - and quite unimpressive​ compared to the reception and entrance area.

The rooms are stylish. If you are looking for a closet - well - NO - a stylish water tubing with hangers is the alternative. Great shower, but bathrooms are rather small.

For those of you who had a life before mobile phones.... you will have a great deja vu, while looking at the in-room telephone on the desk.

Breakfast is good, but rather busy (at around 8:00 am) as this hotel is usually used by tourists.

​Will I go there again, the next time I am in Prague - yes, as this hotel is a refreshing difference to normal standard accommodation.

  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Sputzis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chippenham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 5 May 2014

Funky "Millenials'" hotel that offers a lot for the money. Nothing is too much trouble for very welcoming and enthusiastic young staff. Exceptionally kicked back and relaxing ambience. Hotel was packed during our stay and service "creaked" a bit at moments of max strain. Even using tram, not as conveniently placed for key sites as others. That said, competitively-priced hotel food and drink was good and restaurants on same street also great. Query durability of some of the fabric - e.g. flimsy shower fixings - in near to medium term.

  • Stayed May 2014
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Wiltshire_77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about pentahotel Prague

Property: pentahotel Prague
Address: Sokolovska 112 | Karlin, Prague 18600, Czech Republic (Formerly Ibis Praha Karlin)
Phone Number:
Region: Czech Republic > Bohemia > Prague > Praha 8
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#31 Business Hotel in Prague
#66 Romantic Hotel in Prague
#78 Luxury Hotel in Prague
#87 Family Hotel in Prague
Price Range (Based on Average Rates): £
Hotel Class:4 star — pentahotel Prague 4*
Number of rooms: 227
Official Description (provided by the hotel):
The pentahotel Prague is the perfect place for you and not just because of its excellent location. With its clear, comfortable and relaxed style, it fits into the city perfectly. •227 generous rooms with a relaxed, stylish ambience designed by Matteo Thun •6 conference rooms with 266 m² floor space •Check-in: 3 pm, Check-out: 12 pm •35 underground parking spaces, 16 parking slots outside the hotel •tram and underground stations are located just a few steps from the hotel •Restaurant & Bar & pentalounge open 24 hours a day •Large and modern Gym open 24 hours a day •WIFI internet access in the conference rooms, lobby, restaurant and every room, High-speed •Take it easy: Every Sunday breakfast with more time for relaxation until 11.00 am and free late check out until 3 pm •Business Station in the lobby with cost free Internet access •Pool table in the pentalounge (for evening activities with fun and entertainment) ... more   less 
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TripAdvisor is proud to partner with Jet2Holidays , DerbySoft Ltd Shanghai HQ Supplier Direct, Booking.com, Expedia, Travel Republic (UK), Hotels.com and Odigeo so you can book your pentahotel Prague reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ibis Praha Karlin Hotel Prague
Ibis Hotel Praha Karlin
Ibis Hotel Prague

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