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President Hotel Prague
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Reviews (1,310)
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All reviewspiano barriver viewold town squarecharles bridgejewish quarterjunior suiteexcellent locationroom was spacioushotel is locatedfew minutes walkthree nightswithin easy walking distanceczech republicwonderful hotelbeautiful cityexcellent breakfastcity break
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Reviewed 23 September 2013

This hotel is far away of 5* hotel, I would say about 3*. The price of the room was very high and still the room was very small and really old fashioned (e.g. small CRT tv). There is not a printer available in the lobby, only option is if you send an email to the reception and they read+print out your email..

The breakfast was good and also the location of the hotel. The service level was not high. Compared the price to the value, this is a really overpriced hotel.

  • Stayed: September 2013, travelled on business
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1  Thank M L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen L, General Manager at President Hotel Prague, responded to this reviewResponded 12 January 2014

Dear Mr. M L
We would like to thank you for taking the time to express your suggestions and opinions in Trip Advisor. Your value cooperation whit the feedback of your stay have help us to improve and motivate all the team . We have Coffee& Tea Faciliites, printer on 6 floor executive and more+ according to your suggestions. Are improving flat TV,

I will take the opportunity provided by this writing, to thank you most sincerely that you chose our hotel during your stay in the capital of the Czech Republic.
I would like to inform you that we will provide you allways the best offers and discounts in your future stays, and our new President Club Members benefits. Please contact whit us is you decide to come back to Prague.
We are looking forward to welcoming you in our hotel again.

Reiterating my gratitude,

Sincerely,
CL

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2013

This hotel is right by the river and a pleasant walk to old town. The building itself is a bit out place and 70's however the interior is nicely done and our room was huge and very comfortable. Had an excellent night's sleep and the breakfast buffet is huge and tasty. For what we paid for the room it was an excellent value,

  • Stayed: September 2013, travelled as a couple
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Thank ivanka_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen L, General Manager at President Hotel Prague, responded to this reviewResponded 12 January 2014

Dear ivanka_12,
It ‘s was a pleasure to welcome you in the President Hotel Prague ***** situated in the historic heart of Prague. Not everyone knows that occupies an historic and protected building, unique for its architectural building style called "brutismo".

We would like to thank you for taking the time to express your suggestions and opinions in Trip Advisor. Your valuable co-operation has been most useful for us to get our main target: to try and improve a level our customers’ satisfaction to its highest and have motivate us to continue improving in de day.

I would like to inform you that we will provide you the best offers and discounts in your future stays, and our new President Club Members benefits.

We are looking forward to welcoming you in our hotel again should your future trips take you back to Prague.

Reiterating my gratitude,

Sincerely,
CL

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2013

I have stayed in this hotel in two separate trips, one was for business I was travelling alone. and the second one I came with my wife. although the hotel is a bit old, and there are no special facilities in it, however we enjoyed staying in it. It is just facing the river, and 5 minutes walk to the old town. the staff is very friendly and their breakfast is amazing. if you are planning to book in this hotel, try to get the river view rooms.

Room Tip: Choose the river side rooms
  • Stayed: January 2013, travelled as a couple
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Thank Chadikar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen L, General Manager at President Hotel Prague, responded to this reviewResponded 12 January 2014

Dear Mr. Chadikar

I am glad that you had a positive experience with our staff and you felt welcome during your stay. Your valuable co-operation has been most useful for us to get our main target: to try and improve the level during this months. We have new coffee& tea facilities, create offers and new services.

I take the opportunity provided by this writing, to thank you most sincerely that you chose our hotel during your stay in the capital of the Czech Republic.
I would like to inform you that we will provide you the best offers and discounts in your future stays, and our new President Club Members benefits. Please contact whit us is you decide to come back to Prague.
We are looking forward to welcoming you in our hotel again
Sincerely,
CL

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2013

If you are looking for a hotel with large rooms this is the place. However, not much ambience. Nice location on the river and next door to the Intercontinental which has a much nicer lounge/bar scene.

  • Stayed: September 2013, travelled with friends
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1  Thank Bonnie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen L, General Manager at President Hotel Prague, responded to this reviewResponded 12 January 2014

Dear Mr.Bonnie B

We would like to thank you for taking the time to express your suggestions and opinions in Trip Advisor. Your value cooperation whit the feedback of your stay, help us to improve and motivate all the team day by day.

I will take the opportunity provided by this writing, to thank you most sincerely that you chose our hotel during your stay in the capital of the Czech Republic.
I would like to inform you that we have improve services and programs according to your suggestions.
Please contact whit us is you decide to come back to Prague, so we will provide you allways the best offers and discounts and our new President Club Members Program benefits
We are looking forward to welcoming you in our hotel again.

Reiterating my gratitude,

Sincerely,

CL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2013

This is not 5 star. shabby. Front desk staff unhelpful. Internet access is available on if you sit I the lobby. Good location but would not stay there again . Very disappointed as had expected something much better. Looks great on the website .

Room Tip: Don't choose river view - its not " panoramic" but a bit bleak choose city view much better
  • Stayed: September 2013, travelled with family
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3  Thank lottiesmum11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen L, General Manager at President Hotel Prague, responded to this reviewResponded 12 January 2014

Dear Mr. Lotiesmun,

I take the opportunity provided by this writing, to thank you most sincerely that you chose our hotel during your stay in the capital of the Czech Republic and thank you for taking the time to express your suggestions and opinions in Trip Advisor. Your valuable co-operation has been most usefull for us to improve a level our customers’ satisfaction. Wifi, Coffee& tea facilities instalation and a lot of more news....
Your comments motivate the staff to continue day to day improving, and also we did a lot of changes, according to your suggestions in order to renovate the desk staff and guest satisfaction assurance.
I would like to inform you that we will provide you the best offers and discounts in your future stays, and our President Club Members benefits.
Please contact whit us is you decide to come back to Prague, because we are looking forward to welcoming you in our hotel again
Sincerely,
CL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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