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Carlo IV
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Reviews (2,949)
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All reviewscigar barnew york cafeformer bankbeautiful hotelold townsteam room and saunabeautiful lobbyspa areatrain stationhigh ceilingssuperior roomfive star hotelan upgradebreakfast buffetmain attractionswould highly recommend this hotelfew minutes walk
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Reviewed 17 August 2013 via mobile

We stayed at boscolo hotel while in vacation in Prague. We enjoyed our stay so much, location is perfect, the staff very very efficient and helpful, the breakfast is wow and cleanliness is excellent. The spa is awesome and with various options. Thank you boscolo... You are the best and you made our vacation much more relaxing and enjoyable.

  • Stayed: August 2013
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1  Thank Suzy Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tereza P, Guest Relation at Carlo IV, responded to this reviewResponded 18 August 2013

Dear valued guest,

We are extremely pleased to hear that we are the best in Prague. You are very kind for taking the time to write a review of our property. I am happy that you enjoyed your stay and we all hope to see you soon again. Have a wonderful day.

With kind regards,

Antony Svobod
Guest Relations Executive

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2013

We booked a room at the Boscolo Hotel in Pague a few mints before our arrival. When we got here on the 15 August, we were upgraded to the Presidential suite at no extra cost, with three complimentary tickets to the zoo included. What a way to start your holiday! Not ony s the hotel fantastic, the staff is very efficient and helpful. Thank you Boscolo!

Room Tip: All the rooms are great but do enquire about the Presidential suite!
  • Stayed: August 2013, travelled with family
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1  Thank Drix-Zietsman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tereza P, Guest Relation at Carlo IV, responded to this reviewResponded 17 August 2013

Dear valued guest,

I am very happy that you enjoyed our presidential suite and the complimentary tickets. We are pleased that you found the staff helpful, it is what we strive for. Thank you so very much for taking the time to write this kind review and we all hope that you will visit us again from South Africa. Have a wonderful day and take care.

With kind regards,

Antony Svoboda
Guest Relations Executive

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2013

My husband and I stayed at the Boscolo for 3 nights while we were visiting Prague. The hotel staff was very friendly throughout our stay. The room was small but very nice. We had a very comfortable king bed and a large shower. Our room was in the newer part of the hotel and we had to go up and down a few stairs to get to it. There is no free internet in the rooms, only in the hotel lobby. You have to pay for internet in the rooms. A very nice receptionist saw me sitting in the lobby at 6AM to use the internet. He felt bad so he gave me a free code to use the internet in our room for the rest of our stay. Our stay included the breakfast buffet which was very good and included drinks, even mimosas! The pool looked really nice but we did not have time to use it. There is also a spa that looked wonderful but we did not have time to use it. The location of Boscolo is in new town and close to Wenceslaus Square and the train station. It is a very quick walk from the hotel to Old Town square. Charles Bridge and Prague castle is in walking distance as well. I highly recommend Boscolo Prague.

  • Stayed: July 2013, travelled as a couple
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1  Thank stoss19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tereza P, Guest Relation at Carlo IV, responded to this reviewResponded 23 August 2013

Dear valued guest,

Thank you dearly for taking the time to write a review of this size on our hotel. It is important for us to know exactly what it is that we can improve. Your review is thorough and we can learn from it. I am very happy that you had enjoyed your stay in Prague at the Boscolo Hotel and I hope that next time you will have time to visit our luxurious SPA, because it is an unforgetable experience. Have a wonderful day and we hope to see you soon!

With kind regards,

Antony Svoboda
Guest Relations Executive

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Reviewed 16 August 2013

Thoroughly enjoyed our six night stay at the Boscolo Prague.Moscow. Very much appreciated their helpful concierge who were able to suggest great city trips, tours, and restaurants. Spa is so beautiful and very relaxing - we napped every time we visited. Location is very central. A special thank you to Yasser for all the help he provided us.

Room Tip: ask for a room facing the main street, also, you want to be in the same side where the elevator is.
  • Stayed: August 2013, travelled with family
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1  Thank Albertomiami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tereza P, Guest Relation at Carlo IV, responded to this reviewResponded 18 August 2013

Dear valued guest,

Thank you so very much for your kind review sir. It was a pleasure to have been a part of your visit in Prague and hopefully we will meet again. Yasser and Dan (concierge) say hi and thank you also for mentioning them in your feedback. Have a great day!

With kind regards,

Antony Svoboda
Guest Relations Executive

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2013 via mobile

Unless we just stayed there at the wrong time, it seemed they were having trouble with their plumbing. We had to wait about 30 minutes to an hour for the residue from the pipes to clear from the water when we turned on the shower because the water would come out a yellow-ish orange. I will upload a picture. In an effort to fix this, the front desk was very nice to us. They offered us free vouchers for free facials/massages and free dinner entrees. The FOOD was great. I wouldn't recommend eating there after 9 or 10 PM though because the service is very slow and the food is not so well cooked. The Milaneske risotto I ordered the first night we got there tasted like I was eating dry rice. Anyway, the spa is amazing. They also offer free wi-fi with a voucher. The rooms were a little small and housekeeping was VERY annoying. They would knock on the door almost every 30 minutes... Pretty much to GET you to leave your room. But the hotel is nice. I would probably stay there again since they redeemed the selves with their wonderful service. Anthony and Yasser were very nice to us.

  • Stayed: August 2013
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1  Thank Daniellamadriz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tereza P, Guest Relation at Carlo IV, responded to this reviewResponded 18 August 2013

Dear valued guest,

Please accept my apologies for not meeting your standards during your stay. Prague 1 is more than one thousand years old and has trouble time to time with the plumbing situation, but unfortunately there was an accident just a few blocks from the hotel and the whole city was in this unplesant situation.

The entire Boscolo staff was delighted to have you and we hope that you will come back and that we will be able to correct our deficiencies. Thank you very much for taking the time to write a review and I personally would like to thank you for mentioning Yasser and me. It has been an honer to serve you. Have a wonderful day.

With kind regards,

Antony Svoboda
Guest Relations Executive

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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