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“Nice rooms--poor location”

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Boscolo Prague, Autograph Collection
Ranked #63 of 648 Hotels in Prague
Certificate of Excellence
Reviewed 3 September 2013

The room we were given in our package through Uniworld was just okay. It was newly remodeled, but I didn't like the location of the hotel. Also, the layout of the hotel is very strange and our room was very small. The bars/lounge and restaurant have strange hours and the menu in the restaurant was disappointing.

Room Tip: I was told the rooms in the new addition are larger.
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  • Stayed: July 2013, travelled as a couple
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Thank Trishvan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tereza P, Guest Relations Manager at Boscolo Prague, Autograph Collection, responded to this reviewResponded 15 September 2013

Dear valued guest,

Thank you for taking time to write about your recent stay at Boscolo Prague. I regret to learn that the stay did not meet your expectations.

At Boscolo Prague hotel we endeavor to deliver a high level of service and ensure all our guests have an enjoyable stay in a comfortable environment. I feel sorry to learn that on your occasion we failed to provide this.

We sincerely hope that you could give us another chance and we can welcome you back to Boscolo Prague in near future.

Sincerely,

Tereza Prochazkova
Guest Relation Executive

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1,349 - 1,355 of 2,765 reviews

Reviewed 3 September 2013

Our over all stay at this hotel was more than acceptable. I just do not understand where the rating of five stars comes from. A five-star hotel in the USA is very different. I believe this would be a 31/2 star hotel in America. The pool was great. You definitely felt like you were in another era. Jerry Boston Ma. USA

  • Stayed: August 2013, travelled with family
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1  Thank JERDRIS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tereza P, Guest Relations Manager at Boscolo Prague, Autograph Collection, responded to this reviewResponded 11 September 2013

Dear valued guest,

Thank you for taking time from your busy schedule to write about your recent stay at Boscolo Prague.

We are delighted to hear that you enjoyed our Spa and its amenities. We take pride to have such a wonderful place where you can relax after long day of sightseeing or after exhausting business meeting.

We hope to see you again soon here in City of Hundred Spires.

Sincerely,

Tereza Prochazkova
Guest Relation Executive

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Reviewed 3 September 2013

The stay was wonderful. Pleasant staff, beautiful spa, I recommend to visit them, good breakfast and the hotel is near to the centre. We spent a lovely weekend in this hotel. I can fully recommend the stay in this hotel.

Room Tip: Visiting the spa is the best choice.
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  • Stayed: August 2013, travelled as a couple
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Thank Vojtech A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tereza P, Guest Relations Manager at Boscolo Prague, Autograph Collection, responded to this reviewResponded 11 September 2013

Dear valued guest,

Thank you for your review. It is encouraging to know that you had a wonderful stay. We believe that all great travel experiences begin with genuine and sincere service. When you are visiting our city, you can count on Boscolo Pragues's talented, experienced staff members to make your stay wonderful and memorable.

We are so glad you chose to stay at Boscolo Prague and hope that you can visit again soon.

Sincerely,

Tereza Prochazkova
Guest Relation Executive

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Reviewed 3 September 2013

As a traveller with a passion for history, the Boscolo Prague didn't disappoint. Located a short stroll (or tram ride) from Wenceslas Square, this versatile property manages to combine imposing 19th century elegance with touches 21st century warmth. Originally a bank, the building was converted to a post office during the Communist regime. My room in the old section - massive double doors, high celings, a period headboard - was very comfortable, but the next time I would choose the cosier, more personal, newly rennovated Italian-style rooms. Buffet breakfasts, available until 11am, were unrushed, and I opted to sit in the main foyer to admire the frescoes, and enjoy listening to a talented young harpist. Definitely a good start to the day. I'm not always wild about hotel pools, but I really liked this one with its grotto-like feel, low ceilings, intimate whirl-pool areas, and perfect water temperature. Nice! Wear sandals in the change-room, though. The floors are slippery. For an evening drink I liked the small, intimate wood-panelled bar. You might like the former vault/bar showcasing impressive Scotches etc, but this gal was pretty intimidated by the 'man cave' feel of it! Interesting, though. An excellent staff throughout. For a hint of intrigue, the SS heaquarters were - "in former times" - once located right next door. If only those walls could talk!

Room Tip: Try the new Italian-style rooms. More personal than the 'historic' rooms
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  • Stayed: August 2013, travelled solo
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1  Thank UrsulaTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tereza P, Guest Relations Manager at Boscolo Prague, Autograph Collection, responded to this reviewResponded 11 September 2013

Dear valued guest,

Your review was a true delight to read. Thank you for sharing your experience! We are so glad you enjoyed your time here at Boscolo Prague and you experienced our unique relaxing Spa, Innox Bar and other hotel amenities.

We hope that the next time when your travels bring you back to Prague you will have another delightful stay at Boscolo Prague.

Sincerely,

Tereza Prochazkova
Guest Relation Executive

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Reviewed 3 September 2013 via mobile

The building is beautiful and one's expectations are high when you check in. I got a rate of 100 Euros a night including breakfast and wifi which is fantastic value in any case. On this basis I wasn't expecting the best room but what I had was perfectly comfortable and adequate.
Fantastic pool and Spa and nice little gym.

  • Stayed: September 2013
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Thank EnglishmaninJavea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tereza P, Guest Relations Manager at Boscolo Prague, Autograph Collection, responded to this reviewResponded 11 September 2013

Dear valued guest,

Thank you for your time to tell us about your recent stay. Our hotel is located in the historical building which is more than 120 years old and it is one of the things which makes Boscolo Prague so special with such an unique atmosphere.

I am glad to hear that you found a good deal and your stay was comfortable and flawless.

I sincerely hope that we can welcome you back to our hotel in the near future.

Sincerely,

Tereza Prochazkova
Guest Relation Executive

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Reviewed 2 September 2013

I really enjoyed my stay here. The breakfast was very good with several options to choose from. The cigar bar although small was nice to relax in after long days visiting. Great friendly service all around!! The location to the central station is particularly useful.

  • Stayed: August 2013, travelled solo
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Thank DctrTim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tereza P, Guest Relations Manager at Boscolo Prague, Autograph Collection, responded to this reviewResponded 11 September 2013

Dear valued guest,

Thank you so much for your kind words. All of us here are delighted to hear that you took best of your stay. Happy guest is the greatest satisfaction and make us feel proud of work we do here at Boscolo Prague.

We are looking forward to welcoming you back soon.

Sincerely,

Tereza Prochazkova
Guest Relation Executive

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2013

My fiancé booked this hotel for my birthday weekend and since he's a Marriott status member we were upgraded to a HUGE lovely suite with skylight windows . They were very friendly and service oriented the whole time, provided us with maps, suggestions for dinners and ordered taxis. They even sent up a cake for my birthday with personalized message! The breakfast was amazing with champagne and everything that you could think of.

It's very close and walkable from the main train station. And make sure you go downtown and check out the Astronomy Tower and surrounding areas. We found this amazing rooftop cafe and spent the whole afternoon people watching and enjoying the sun on a December chilly day!

Room Tip: Make some time to check out the spa and enjoy a swim. It's a really nice, relaxing area!
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  • Stayed: December 2012, travelled as a couple
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Thank BeachesandBrunello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tereza P, Guest Relation at Boscolo Prague, Autograph Collection, responded to this reviewResponded 9 September 2013

Dear valued guest,

We are delighted to hear that you have enjoyed the suite we had given you. It is our treat for all Gold and Platinum members to upgrade the rooms if availability lets us. I am very glad that you had a chance to enjoy a larger and higher class room.

Thank you so much for taking the time to let us know how your stay was and the entire Boscolo Prague team is greatful for your feedback. Have a wonderful day.

With kind regards,

Antony Svoboda
Guest Relations Executive

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Boscolo Prague, Autograph Collection

Address: Senovazne namesti 13/991, Prague 110 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Nove Mesto (New Town)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Spa Hotel in Prague
#38 Business Hotel in Prague
#42 Family Hotel in Prague
#49 Romantic Hotel in Prague
#57 Luxury Hotel in Prague
Price Range: £103 - £295 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Boscolo Prague, Autograph Collection 5*
Number of rooms: 152
Official Description (provided by the hotel):
Stay where history meets modernity at Boscolo Prague, Autograph Collection in Prague's city centre. Formerly a 19th-century neoclassical palace, our structure is a majestic place and a preferred choice among hotels in Prague, Czech Republic. Step into our stunning lobby and enjoy being surrounded by ornate details like Venetian finishes, glittering chandeliers and grand foyers. Our guest rooms and suites are equally impressive with Italian-inspired design and contemporary touches. Situated in the heart of downtown Prague, our hotel places you near Old Town Square, Charles Bridge and Wenceslas Square. ... more   less 
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Also Known As:
Boscolo Prague, Autograph Collection Hotel Prague
Carlo Iv Hotel Prague
Carlo Iv Prague

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