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“If Prague then Boscolo!!!”

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Boscolo Prague, Autograph Collection
Ranked #66 of 649 Hotels in Prague
Certificate of Excellence
Nottingham, United Kingdom
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“If Prague then Boscolo!!!”
Reviewed 28 November 2013

Fantastic hotel. I can't praise it enough. The service is one if the best I have ever experienced. Comfortable rooms, gorgeous building, great staff, excellent breakfast with life cooking, amazing cuisine, and SPA experience. If Prague then Boscolo! Stay here!!

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tereza P, Guest Relations Manager at Boscolo Prague, Autograph Collection, responded to this review, 5 December 2013
Dear valued guest,

I was delighted to read how much you enjoyed your stay again with us, I have shared your comments with the Team and they are all happy to know their efforts have made you feel welcome and looked after!
Wishing you great travels and should you return to Prague again we will be more than happy to welcome you back!

Sincerely,

Katalin Királyhegyi
Guest Relation Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,684 reviews from our community

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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
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Rancho Cucamonga, California
Level 4 Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 27 November 2013

We were very pleased with our recent stay here in mid-November 2013. The room was clean, and the bed was comfortable. I had read reviews that the carpets were dirty, and they were somehwat stained but I think it is inevitable that carpets will stain anywhere where there is rain and/or snow. The bathroom was good sized, but be warned that there is a nigh step into the shower/bathtub. This was not an issue for my husband or I, but may be for other travelers. The staff was very pleasant and customer service oriented. We really enjoyed the pool/spa area. It was so relaxing to sit in the jacuzzi and steam room after a long day sightseeing, and rejuvenate in the morning with a quick swim. We also enjoyed the fresh squeezed juices available at the spa. The location was excellent, and the area around the Astronomical Clock is a quick ten minute walk from the hotel. The only pitfall for us was the high cost of food & drinks in the hotel. We didn't have breakfast included in our rate, but it was available to us for 20 Euros each. We found a cafe across the street, and ate a lovely Continental breakfast of apple strudel and coffee for approximately $4 each. We had a total of four drinks in the bar one night, and the tab came to over $60! That was outrageous so we made sure to have any cocktails in the future at other bars/pubs in the area for a fraction of the price. All in all I would still recommend it as fantastic choice for Prague.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 30somethingtravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tereza P, Guest Relations Manager at Boscolo Prague, Autograph Collection, responded to this review, 8 December 2013
Dear valued guest,

Thank you for taking the time out to write a review on TripAdvisor. We appreciate all guest feedback. I am very pleased to see that our location was perfect for you and you found your room comfortable. I shared your kind words with the staff and it was our pleasure to serve you during your visit.

Thank you so much for your business and we look forward to seeing you in the future.

Sincerely,

Tereza Prochazkova
Guest Relation Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ocala, Florida
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 November 2013

The harpest in the lobby is wonderful - Breakfast is outstanding. Rooms are large and well accommodated. Staff is helpful and very nice. The history of the hotel as a bank and as a post office was interesting. Walking distance to everything - Would love to go back!

Room Tip: We went with 3 couples and all had good rooms
See more room tips
  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank richschleicher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tereza P, Guest Relations Manager at Boscolo Prague, Autograph Collection, responded to this review, 28 November 2013
Dear valued guest,

thank you for taking the time to write such a wonderful review. It was our pleasure having you as our guest. I am delighted to hear that you had such a pleasant stay with us and you enjoyed everything from the comfortable guest room to listening the performance of our talented harpist.
We are delighted that our team members were able to make such a great impression on your stay.

We hope to see you again soon!

Sincerely,

Tereza Prochazkova
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level 6 Contributor
110 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 23 November 2013

Where my preference for 5 star hotels are the true internationally renowned brand name hotels, this is a more "stand a lone" style hotel. The style is not mine, rooms are somewhat small but the environment is great. If to decide between the Marriott, Hilton old Town or this hotel, this hotel would rank 3rd for me. The staff is ok and friendly, the BF is great and the location could be slightly better. Not my nr 1 choice, but definitely an option.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FlyingPlatinum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tereza P, Guest Relations Manager at Boscolo Prague, Autograph Collection, responded to this review, 5 December 2013
Dear valued guest,

Thank you very much for taking the time to share your experience with us on Tripadvisor.
I was delighted to read that you liked our breakfast – we are truly proud of it!
Thank you for noticing our ‚stand alone’ style, this uniqueness is one of the reasons why we are part of Marriott Autograph Collection, because we are not like any other hotel.
I was sorry to read that the style of Boscolo Prague was not to your taste, it is a historical building with its own charm and characteristics, but also for this reason might not suit everyone’s taste.
Thank you again for your comments and wish you great future travels!

With Best Regards,

Katalin Királyhegyi
Guest Relation Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 November 2013

Even though part of the Marriott group, this hotel truly provides the experience of a "boutique hotel". It was developed in an old bank building and the designers did a wonderful job retaining features of its past and introducing the expected amenities of a high-end hotel. The atomosphere is excellent (one must try the pool area!!!), the service is exceptional (the front desk and concierge in particular). The location is very convenient, close to the city center, and in the same area as other high end hotels (e.g. Kempinski...).

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JPM01833
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tereza P, Guest Relations Manager at Boscolo Prague, Autograph Collection, responded to this review, 28 November 2013
Dear valued guest,

Thank you for taking the time to review your recent stay at Boscolo Prague. It was a privilege to host you and an honor to have made such a positive impression. There is nothing that makes us happier than hearing from a satisfied guest after his or her stay. I will be sure to pass along your compliments to each of the staff members.

Like you, we believe that exceptional people can make all the difference in a stay. You can find a spacious room and a nice view in many hotels around the city, but only at Boscolo Prague will you encounter the sort of personalized service that truly makes an impact. We employ the very best, because that is what you deserve.

We look forward to hosting you again soon. Please let me know if there is anything I can do to help plan a visit.

Sincerely,

Tereza Prochazkova
Guest Relation Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
1 review
Reviewed 22 November 2013

Such a beautiful hotel with lovely friendly staff that are so helpful.

even though the pictures for the hotel are good it is 100x better in real life it is a beautiful building and spotlessly clean.

I hopefully will be staying again.

Room Tip: all the rooms seem amazing i cant fault them
See more room tips
  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank caroline m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tereza P, Guest Relations Manager at Boscolo Prague, Autograph Collection, responded to this review, 28 November 2013
Dear valued guest,

I appreciate you taking the time to share your feedback with us. Your kind words are truly a testament to Boscolo Prague commitment to friendly, timely, personal service - an easy promise to keep when joined by such lovely guests

Thank you once again for joining us, and we hope your visit was a memorable one!

Sincerely,

Tereza Prochazkova
Guest Relation Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Marco di Resana, Italy
Level 6 Contributor
169 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 20 November 2013

I suggest this hotel for special occasion and not for family with children.
Comfortable hotel very close to the old town. It appears as a luxury hotel, full of very kind personel. The SPA is really big as the swimmigpool. They have a valet park. The room was large enought. As a 5 stars hotel, I guess that the cleaning service had to taken more attention to the clean up (courtain, pillows, ...): they didn't. Only one day I found the room as i supposed to be.
And the warm water in the shower takes 10 minutes to be warm (we were at 5th floor)
Great breakfast buffet.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank martina d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tereza P, Guest Relations Manager at Boscolo Prague, Autograph Collection, responded to this review, 28 November 2013
Dear valued guest,

I appreciate you taking the time to share your feedback with us. We strive to be known for an excellent customer service and we are delighted to learn that it was recognized and you found our ambassadors kind and personal.

Our Spa is an unique place where you can relax after long day and enjoy all the amenities we provide to make our guests comfortable.

I would like to sincerely apologize for the inconvenience you experienced with our housekeping. I have shared your comments with our Housekeeping Manager to prevent this situation in the future.

I honestly hope that you will choose our hotel for your next trip to Prague and we will make this unpleasant experience up to you.

Sincerely,

Tereza Prochazkova
Guest Relation Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Boscolo Prague, Autograph Collection

Property: Boscolo Prague, Autograph Collection
Address: Senovazne namesti 13/991, Prague 11000, Czech Republic
Region: Czech Republic > Bohemia > Prague > Nove Mesto (New Town)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in Prague
#38 Business Hotel in Prague
#43 Family Hotel in Prague
#50 Romantic Hotel in Prague
#60 Luxury Hotel in Prague
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Boscolo Prague, Autograph Collection 5*
Number of rooms: 152
Reservation Options:
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Also Known As:
Boscolo Prague, Autograph Collection Hotel Prague
Carlo Iv Hotel Prague
Carlo Iv Prague

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